Your request was sent succssfully!
A member of the Roofriendly Limited team will be in touch.
Something went wrong, try refreshing and submitting the form again.
Unit 1 Witham Point Wavell Drive,
Lincoln,
LN3 4PL
No description available
Active
Active
Customer Service
9.39
Reliability & Timekeeping
9.61
Tidiness
9.55
Workmanship Standards
9.72
Product Suitability
9.82
Fantastic company from start to finish..
We’d especially like to thank the installation director for all his help and advice on the design of our new triple glazed windows….. top bloke!!
Great service all round, from the Sales to Fitting team they were professional and friendly. Very good value for high quality windows and doors that we had fitted.
Excellent and professional service provided
Fantastic service from start to finish. Very friendly, knowledgeable, and professional individuals. Overall delighted with our new windows and doors.
Roofriendly are an excellent company. The workmanship is first class from taking out the old windows and replacing them. Very tidy and clean.
Excellent service.
I am over the moon with my job!
Workmanship excellent but door colour not as we expected.
We are very disappointed with the door colour we have.
No colour charts shown to us by the salesman.
We have now been told that colour charts are now carried by salesmen.
If you buy from this company make sure you see ALL the colours charts and pick the right colour number.
We love our new conservatory .. Wonderful quality .. workmanship .. personable workers.. well satisfied and would highly recommend this company .. great over all experience..
They have previously done work for me and I was very pleased with everything.
The contractors were friendly and worked hard. I do think they could have cleaned up better as plastic bags and screws were left laying around the drive and back garden.
I would have expected a call after the work from customer services but no one has ever followed up in person.
Shocking communication from Sales/Customer Services. They seem to forget who the customer is and really don’t listen to you. I have been awaiting a response to an email for a week now as I am still having issues, 6 months after having new windows and doors fitted. Constant mistakes with ordering and faulty goods.
The fitters are outstanding, I feel so sorry for them. All fitters have been friendly, polite and so apologetic for the constant mistakes.
The products (windows and doors) are very good, have made such a difference to our home.
Very polite and efficient. Did a very good job. Tidied everything on completion.
Good Tradesman, would use this Company again.
Good tradesman would use this Company again.
Poor communication from the sales team who seem to have forgotten who the customer is however, the guys who fitted the windows did a great job and we are very pleased with the end result.
Most impressed with all aspects, service, product and cleanliness throughout.
Very helpful installation team
Very professional installation, fitted on time and quality product.
Always first-class
No further comments. All satisfactory
Pleased with the standard of all work carried out.
The contractor was slightly delayed. However it took them four months to send my Certass cert.
Thrilled with product and workmanship.
Jack was very friendly, talkative and really professional. Talked through the work he was doing step by step. His work was clean and tidy. Would definitely recommend and use Jack again for any further work .
Brilliant work by professional workmen. The finished conservatory is top standard and cannot be faulted. We would recommend this company.
Very professional.
Very satisfied with product and installation
Delighted with the installation and quality of workmanship. Product of a high standard, would recommend the company and would use them again.
Communication could be better
I have already recommended this contractor to several of my neighbours
Excellent product excellent service
Would recommend to friends and family. Highly satisfied with the overall experience.
Should l need any other work of this nature done, l would use Roofriendly again.
Everything from selection to installation went smoothly, due mainly to a brilliant workforce . A big thanks to all concerned.
Workmanship was slow and had to call back due to cracks in walls.
The windows let in more noise than expected
A first class product and service. I will definitely be using them again.
Workmanship of the fitter (Jack), was First Class), an excellent Tradesman and Artisan.
Thank you so much for taking the time to leave feedback. I will ensure Jack gets the recognition he deserves!
No
There was a minor snag with a missing part (small cosmetic item, probably omitted by manufacturer) which was put right the day after it was noticed and notified to the contractor. Very good service
Thank you for your feedback, Please accept my sincere apologies that items were missing from your order. This has been fed back to our suppliers.
Left some work unfinished and arranged for someone else to complete job, he didn't have the kit to do the job so had to rearrange. We were finding screws and bits and pieces for days afterwards but, compared to me, they were quite tidy.
Please accept my sincere apologies that the installation team did not clear away all aspects of their materials, this has been fed back to ensure this does not happen in the future. Also my further apologies that the initial installation team member was unable to complete your installation on the initial visit, this has also been fed back.
Good reliable and excellent service.
A great company to engage with. Ill be sending, posting positive review very soon
Thanks for your feedback! We really appreciate it.
Excellent all through. Salesman had been a joiner so he knew his stuff. Product is perfect for us. Fitter had lots of experience and was something of a perfectionist, I'm pleased to say, as I am too.
Will certainly recommend.
Thank you so much for taking the time to leave such a lovely and positive review. I am so pleased you are happy with your installation and the service Roofriendly have provided you.
Great work, would definitely recommend and use again. Polite, Professional and helpful. Also friendly.
Thanks for your feedback!
Ashley is an excellent worker and is highly skilled.
Thank you for your feedback, it is very much appreciated.
We are delighted with our new windows, doors and conservatory. Fitters have done a first class job.
Thank you so much for taking the time to leave a lovely/positive review, I am so pleased you are happy with your installation.
Very reliable, and efficient
Thanks for your feedback! It is very much appreciated.
Excellent service and excellent product. The house feels so much warmer and we have been able to turn the heating temperature down!
Thank you for choosing Roofriendly to enhance your home and for taking the time to leave a review.
Everything from initial contact to final installation was carried out in a friendly and very professional manner 5* service in all aspects.
Thanks for your feedback! It is very much appreciated.
After care is not as good as I would expect, had a front door fitted and having problems with opening/closing the door due to a faulty hinge, the company have changed the hinges but still having the same issue. Contacted them again and they said they'll try and fit us in!
Thank you for your feedback. Please accept my sincere apologies that you have received poor customer service aftercare regarding your door. I have escalated this and you should be contacted today to arrange a full resolution by our service engineer. If you are not contacted please can I ask you to call the office on 01522 522200. Many thanks.
Very satisfied with the quality of the windows and the professionalism of the installers
Thank you so much for taking the time to leave a lovely/positive review, I am so pleased you are happy with your installation.
Ashley Taylor
Card No. 002333
View SkillsCard No. 002333
installation
surveying
Kevin Gregory
Card No. 004864
View SkillsCard No. 004864
surveying