Read more about the process from finding your certified Trader and registering the work undertaken.
For complete peace of mind we have mapped out the process so you can be sure how our service works.
If you have any questions regarding the process please ask your chosen Trader or visit our faq page for more information.
1. Finding your Competent Trader
We make it easy to find quality local tradesmen, simply use our search feature by entering a company name, post code or trade.
From there you can discover more about your chosen trader by reading their company profile, previous customer reviews and much more.
2. Contacting your Competent Trader
Once you have searched and found your chosen certified trader, you can use the contact form which is located on the traders profile page.
Simply enter your contact details and your trader will be in touch as soon as possible. To find your certified trader click here
3. Before work begins
Certass contractors will provide you with a consumer contract explaining the work to be undertaken.
We recommend you make notes on your specification to ensure that there are no misunderstandings regarding your requirements.
4. After Completion
All Certass contractors are required to provide all of their customers with a written guarantee to cover the installation work.
Furthermore, Certass contractors are required to provide you with additional peace of mind in the form of an Insurance Backed Guarantee covering breaches to Building Regulations in the event that they cease to trade.
Once the work has finished, your Certass contractor will register your installation with Certass within 21 days of the installation being deemed complete.
On your behalf Certass will, where applicable for Building Regulation requirements, notify your Local Authority of the installation completed at your property address. Certass will issue you with your legally required Building Regulation Compliance Certificate as proof of compliance*
*This will be required by your solicitor should you wish to sell your property. If you’ve lost your certificate, either you or your solicitor can contact Certass directly and order a replacement. There is a small charge of £24 including VAT for replacement certificates ordered 28 days after original issue date.