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Unit 5 Woodingdean Business Park,
Seaview Way,
BN2 6NX
No description available
Active
Active
Active
Active
Customer Service
9.28
Reliability & Timekeeping
9.45
Tidiness
9.39
Workmanship Standards
9.37
Product Suitability
9.58
Workmanship, tidiness and efficiency depends on the installer you are assigned on the day, the work carried out over 2 separate occasions was not perfect either time (the measurements initially were incorrect so only half the job could be carried out on first visit).
The installers seemed either incapable of doing the job to completion (another contractor having no bother) or ill informed about the job so on the back foot immediately. Communication needs improvement (internally & externally), but when complete the work was done to a fairly high standard.
I'd be hesitant to use again to be honest as there is little consistency between installers, so no guarantee of a good job first time.
Despite a few set backs the work was completed well and communication was efficient.
Would use the company again and recommend to others.
Windows are excellent so happy with the end results.
After some initial problems with the measurements and incorrect products being delivered the workmanship & fitting were excellent.
I have used them several times over the past 6 years and I have always found them to be professional, courteous and efficient in providing quality windows and high quality installation. i would recommend them to anyone.
My husband and I have ussed this contractor on several occasions both for our home and for our apartment. everything has always been carried out to our satisfaction including the installation at this address.
Brighton Trade Windows have done work for me on 4 occasions and I've always been happy with the workmanship and the communication from them. Excellent.
The work was carried out brilliantly, a great job, really pleased with it all.
Super friendly, worked hard and did a great job.
Work carried out was very thorough, and to a high standard, installers, were very professional and friendly
pleased with the two new windows and replacement glass in the other two windows. Was a little disappointed when new rubbers were not installed with the new glass. I had taken that as standard.
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Excellent job.
Fantastic service: from order to delivery and installation. First Class. Thoroughly recommended
Overall the installation is fine. I felt the standard of brickwork was not great and I think the installer was in a hurry to complete the job.
The installer was courteous and left the site clean.
Communications were a bit mixed during the quote phase and the salesman had to retract a quote following a discussion with his own surveyor.
Very efficient service and installation was good
Very good service. Very clean and tidy and friendly.
All good.
First door had a slight blemish ,contractor replaced door for us very promptly.
Am extremely pleased with the quality and fitting of the windows. I would never have believed that UPVC windows would have looked so good. Brighton Trade Windows went out of their way to find the finishig trim that would replicate the old wooden sash windows. So thanks again to all.
The process, product and fitting were of a high standard - I would recommend Brighton Trade Windows to friends and family.
Very knowledgeable in advising product selection. Very good service.
Great job, very professional
Excellent service and installation times.
Everything from the estimation and the works carried out was done in a friendly and professional way. the doors look really good.
Prompt and good communication throughout.
We have worked with Brighton Trade Windows since 2009.
They have always proved to be very professional & reliable.
We have used them on numerous projects and will no doubt use them again in future .
We have no hesitation in recommending them .
I was extremely pleased and impressed by the speed and efficiency of the work and particularly by the clearing up.
very happy with the window.
Three mistakes were made with the quotes which delayed the job by at least 5 weeks
The fitters were great but the issue with the two panels being the wrong size is the reason for the low product suitability category.
Rob was very helpful and always got back to us to resolve any issues quickly.
Very good installation team - friendly , helpful, professional.
The catches for the window limiters aren't popping out on 4/7 of the windows. I will contact Brighton Trade Windows about this today
Contractor did a great job, cleaned up too. Will def use again in the future. Thank you
very pleased - have contracted more work
Excellent product, expertly installed. Recommended!
We were pleased with the staff and the company as a whole. However the quality of the glass produced and supplied by their manufacturer on two occasions was below expected standards thereby making the completion of the installation far longer than was necessary.
Great service and product.
Came on time ,no hard sell pleased with product
Helpful, polite, responsive, good quality work - and am really pleased with the result.
Great company the windows and doors all look amazing would recommend this f company
Good clean tidy workmen
The initial installation was awful and required additional visits for the next 3 months to get all issues resolved. That said, the company did fix all issues eventually and it now looks great.
The work was delayed and we were not kept informed.
Used this company before in September 2003 and again this year March 2022, in my opinion they are an outstanding company to deal with, very reliable and high class workmanship and really nice people to deal with.
Good service
We were extremely pleased with the professional standard and efficiency of the fitter especially as he had to refit the old door when the new front door was found to be the wrong size. The mistake was rectified as soon as possible.
Had to call `em back to finish job .
They kept to the programme and were efficient and tidy.
The original installation had to be rectified and the door was not supplied to the contractor in a good state, however, they did replace the faulty components and that work was a high standard.
Fitters were quite loud (conversation not just the work) and walls around windows ended up pretty mucky so needed to repaint all.
Sales and office team all great and very responsive.
Contractor arrived on time and designated dates, discussed works prior to commencing. Good quality work and made good and cleaned area after completion.
Ian Jebson
Card No. 000950
View SkillsCard No. 000950
installation
installation
installation
Darren Barker
Card No. 001734
View SkillsCard No. 001734
surveying
surveying
surveying
Steve Blackstock
Card No. 004462
View SkillsCard No. 004462
installation
surveying
installation
surveying
installation
surveying
Barry Holland
Card No. 005435
View SkillsCard No. 005435
installation
surveying