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kestrelhi.co.uk
Contact us22 High Street ,
Snodland,
Kent,
ME6 5DF
We’re passionate about quality at Kestrel, so only the best materials and components are selected to create our products.Offering the highest levels of security and energy efficiency, technology meets slim sight-lines and an extensive choice of finish to suit your home – each designed and manufactured in the UK.Our commitment to quality extends from manufacture to customer service and support. Expect a courteous, personal and professional service from start to finish, with expert advice to choose the best products for your needs.So it’s worth taking the time to make the right choices. Not only to achieve the perfect look, but to also choose products that will stand up to the demands of today’s very busy households.You'll have confidence to know that Kestrel will be there every step
Active
Active
Active
Customer Service
9.63
Reliability & Timekeeping
9.74
Tidiness
9.75
Workmanship Standards
9.74
Product Suitability
9.70
Very good service, kept me informed of progress and I love the end result
Great service & quality
Kestrel supplied an excellent service from the initial purchase to the installers Sam and Wayne.
Excellent work and would definitely recommend them.
Work done as agreed. The guys doing the installation were quick, quiet and very tidy
Highly Recommend, great communication, fair price and very tidy
Installation completed quickly, cleanly and professionally. Very happy with the work completed. Great product!
From start to finish can’t thank kestrel enough. When Kes came round, he was very four informative and the price he gave me was very competitive.
And when the guys came round to do the insulation, they were very polite and professional and did a wonderful job.I’ve got no problems in recommending Kestrel, home improvements. 😊
Cannot praise the workmen who fitted the windows, doors and facials cladding for their friendliness, workmanship and general overall pleasantness.
Excellent service from sale to installation..
From start to finish Kestrel were very professional. Engineers who came to fit the door went above and beyond to install the door, due to poor workmanship of the installer we had previously to fit our door 5 years ago. We have already had two people knock on our front door to ask for Kestrel’s details.
Reliable, clean and tidy, polite, punctual and very happy with the results.
Work completed tidily, neatly and reliably. Friendly service from all. Thank you.
Great product, professional and courteous installers, absolutely stress free and trouble free process from the first contact to the last installation.
I found Kestrel Home Improvements to be very helpful, via several home visits, in helping me to decide on the door selection and in explaining the full process ahead. Very Satisfied
Great service, no pushy sales, came and fitted in one day, no mess, extremely professional
Very happy with them.
Used them three times now. Wouldn�t go anywhere else!
Everyone from order to installation has been really friendly and approachable – many thanks guys xx
Excellent service
Exceptional contractor. Great communicator, great crew, great product, great price.Thank you Mark for all the effort you put into this for us.
Extremely professional. Excellent workmanship and product. No hesitation in recommending Kestrel.
Friendly, polite and good communication. No hard sell and great workmanship on install. Very pleased and would highly recommend.
Very pleased,We have used Kestrel at three different properties for doors, windows and conservatory
Excellent team, very polite and a pleasure to be around. Kept the house really tidy and the noise low as we were working from home.
Has been very supportive all the way through.
The whole process was very quick and easy, from the first visit to installation. We would recommend Kestrel HI.
A professional service. Very thorough and really pleased with the quality of workmanship / communication and how clean / tidy the installer kept and left things.
Everyone we dealt with from Kestrel was polite and efficient. Excellent quality of workmanship.
From the initial enquiry through to completion of the work, Kestrel kept us informed at all times of the progress of the order. All staff with whom we interacted were professional, polite and courteous. Plus, the employees who carried out the work were meticulous and cleaned up every night before leaving. We highly recommend Kestrel for every aspect of the order; i.e. the staff, their work ethic, their workmanship and the quality of the products.
Always punctual, friendly and clean.
Luke and Robbie were consideret and had respect for your property
Yet again another outstanding job carried out by Sam with help from Wayne this time.
This is the 3rd house that has been fitted by this contractor, and should i need double glaing again, I would absolutely use them again.
Exceptional service from ordering to completion.Would highly recommended.
From initial contact requesting an appointment, through to installation of our new front door, everything proceeded smoothly and issue free.
Sam was helpful and repaired the spa shot around the frame to make the door look tidy.
Very kind, quick and clean.
Great service and sale process, no special price pushy sales techniques etc. Contact when they need to with quick and clear updates. Then on installation day they were friendly, very clean and tidy. Did a great job, with minima impact to the house when removing old French doors. Added nice finishing touches to make everything look shiny and new.
Perfect job. Great company to deal with.
I am very pleased with the way the workmen carried out their work.
Professional, friendly and knowledgeable team from getting a quote to installation of doors and window. We are really pleased with the work they have completed.
All mess tidied up, windows are absolutely perfect and will be using again when we get to the rest of the windows in the future.
pleased with tha appearance of the door
Absolutely clean tidy and very lovely people … would certainly recommend them.
Clean, Tidy and professional finish. Good communication throughout the process.
Excellent work all round
Good job, no problems at all, really nice guys.
Great install team. Polite, professional, courteous and friendly.Good quality doors and windows. Will recommend Kestrel to friends and family.
It was unfortunate the job couldn’t be completed 10/11 Oct but I’m happy now it’s complete. The team of installers keep disruption to a minimum and hoover up afterwards.
Very happy with all aspects of the job.
Already submitted
Good product. Installers pay great attention to detail.
Very professional.
This is the fourth job done for us by Kestrel. Would highly recommend.
Good attention to detail.
Workmanship and product excellent
The contractor/supplier (Kestrel Home Improvements) has been of a good standard, the product manufacture has encountered some snags which Kestrel are helping us to resolve with their own fitters. I am communicating directly with Solidoor to feedback on the quality of their product.
Very efficient from booking to completion. The fitters were pleasant and chatty. They cleaned up afterwards and even vacuumed the hall.
Installation delayed by nearly a year due to material supply issues due to COVID-19. Kestrel kept me informed of issues and asked if I wanted to wait or change material.Minor hiccups with glass and locks, however these were swiftly fixed.
Quick, Tidy, Polite. Smooth installation, windows look nice.
Very tidy, friendly and helpful. Turned up on time and left the area immaculate on completion.David
excellent company outstanding service
A good job, done by a good team.
Brilliant job and very professional.
Great customer service from start to finish Good experience no hassle or false promises Fitters worked hard to make the windows and doors perfect
Very professional installation and very tidy afterwards. The installer kept us informed of what he was doing and kept any redecoration to a minimum. Very satisfied overall.
Fantastic service from start to finish. Thank you.
very good .
I really wanted to say No I wouldn’t recommend this contractor – but that would be harsh, they were let down by the quality of the materials, but then again they are knowingly supplying them!
A good quality product at a fair price. The company were a pleasure to deal with from the original order through to the completed installation
Kestrel were brilliant from start to finish. The original visit from Kes for a quote was not pushy and everything was fully explained. Mark kept us up to date with the progress of the order. The installation team arrived at the time and date arranged, were very efficient and pleasant. They worked well and finished the job in a timely manner. They kept everything clean and tidy, removing all of the old window and door, then clearing up after the installation of the new ones.
Good job, polite worker’s tided up well
Excellent communication throughout. Professional and thorough.
Lovely windows, great workmanship in fitting.
Although – I have not seen the work personally as it is in a rental. The tenant is happy though.
Very professional at the job
Very efficient and reliable. No problems from start to finish. Would certainly recommend.
I could not fault the contractor in any way, excellent product, fantastic service. Left the house in perfect condition as if they had never been !!
The 2 fitters arrived on the time stated in a phone call receivedfrom Kestrel & seemed very professional in the work carried outany mess was cleaned up before they left.very pleased with the work.
The first time we have used Kestrel and would have no hesitation in recommending them based on the service and workmanship they supplied.
Professional in business
Great service from start to finish. Very happy customer
Very good workers done great job and helpful
Prompt to respond to any queries I had about my door. Provided clear information about what would happen during installation of my door during Covid19. Absolutely brilliant team to deal with from start to finish.
Kestrel reflect the high standards you come to expect of longstanding independent businesses and their commitment to service and knowledgeable staff leave you in very safe hands.
Quality product fitted by excellent workmen, leaving the house/area clean and tidy.
Very professional, efficient and skilled
Good product and price, polite fitters. problem with the lock after 1st day – they returned within 30 minutes of the phone call – fixed it, superb service.
Brilliant company to deal with.
work carried out to a good standard, the fitters were friendly and worked in clean and tidy manner.I think the contact from the office for payment and paperwork on completion could be improved.
Very good service – cannot fault this in any way – satisfied customer.
Great service from Kestrel Home Improvements. The friendly contractors arrived on time and did amazing job fitting my new widows and doors. They were very hard working and thorough, paying close attention to detail. They also cleaned up behind themselves. We are very very happy with the results. Thanks again for a superb job. Highly recommended.
Neat and tidy work, needed no decoration on completion.
Have recommended to all friends and family
Quality of product was first class as proposed.The quality of their installation team was second to none.Was really a perfect job.
Service provided and workmanship was first class. Would highly recommed
Very happy with the work carried out.
very professional and efficient from start to finish.
Excellent service throughout
Superb service from start to finish! Mark is very knowledgeable and a really friendly chap and kept me informed throughout the entire process. Sam the fitter was professional and a perfectionist Highly recommend
Good job, good product, reasonable price, polite fitters.
Exceptional, first class service
Very please with everything Kestral has done for us.
Very professional and polite did a great job
Our order came in last October, and the contractor assured us that it had all been checked and the install would proceed with no issues. Several installation appointments were made and then cancelled due to COVID infections/self isolation, etc. However, when we finally scheduled an installation appointment that was able to be kept at the end of February, it was immediately apparent that there were issues with the glazing units. We were made to feel like this was our fault, as we were being picky, when actually the faults were very obvious. The glazing problems were eventually rectified. The Company demanded payment immediately after work was finished, and we were not given time to fully inspect work.
I am very sorry and extremely disappointed that you feel this way, our reviews thus far are exemplary !At Kestrel we take our customers’ and staffs’ safety extremely seriously, even more so when we are informed a member of a customer’s household are in the vulnerable group. There was a fault with the manufacturing process which we apologised for and actually thanked you for raising, and once replaced walked through room by room to check you were happy. Payment was never demanded but simply asked for.We always go above and beyond to give the best job we can.
The service was excellent from start to finish – clear and easy quote with support to get the right product. The fitters were quick, friendly and very tidy, they left the house tidier than when they arrived! The finished windows and doors are perfect, even better than we hoped. The whole team at Kestrel were a pleasure to deal with and we will use them again in the future, highly recommended.
From the first visit to quote a price, to the completion of the job, I found Kestrel a good company to deal with.I would recommend them.
Good service from initial quote, interim communications through to installation from the team. Would, and have, recommended Kestrel already to neighbours who have asked.
We are very pleased with the manner of the installation and the finished product.
From the moment we met them, right through until installation was complete, they have been excellent.
refused to carry out repairs to floor by front door where the previous doorstep had been knocked out in order to fit new door. 1 1/2 inch gap will need to be repaired by ourselves.
very professional work carried out, fitters attitude excellent
A highly professional team of workers who caused minimal disruption and cleaned up after themselves. This was matched by their after-sales service, which cannot be said of all contractors
From start to finish the service was good, bpth from the office staff to the fitters. i cannot however say much about the windows as i have only just had them fitted. so far i am impress.
Will be recommending to family and friends – very pleased.
Very helpful, tidy workers. Customer service very good and again helpful.
Excellent service,
This is the second time I have used Kestrel and we have only had positive experiences with them. From the initial quotes through to fitting and follow-up support the whole team have been great.We would and have been, highly recommending Kestrel to anyone who asks about the work we have had done.Thanks again
Good clean workers ..
Wayne Lewer
Card No. 002297
View SkillsCard No. 002297
installation
surveying
supervisor