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Kestrel Home Improvements Ltd

kestrelhi.co.uk

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22 High Street ,
Snodland,
Kent,
ME6 5DF

Account No: 12-1094 Contact us

About Kestrel Home Improvements Ltd

We’re passionate about quality at Kestrel, so only the best materials and components are selected to create our products.Offering the highest levels of security and energy efficiency, technology meets slim sight-lines and an extensive choice of finish to suit your home – each designed and manufactured in the UK.Our commitment to quality extends from manufacture to customer service and support. Expect a courteous, personal and professional service from start to finish, with expert advice to choose the best products for your needs.So it’s worth taking the time to make the right choices. Not only to achieve the perfect look, but to also choose products that will stand up to the demands of today’s very busy households.You'll have confidence to know that Kestrel will be there every step

Certifications

Cq Assured - Window & Door Repair and New Build

Active

Competent Person - Domestic Glazing

Active

Thermal Rating Register Trade Supplier

Active

Kestrel Home Improvements Ltd Reviews

0

Out of 10

Based on 317 Customer Reviews Add a Rating

Customer Service

9.63

Reliability & Timekeeping

9.74

Tidiness

9.75

Workmanship Standards

9.74

Product Suitability

9.70

Very good service, kept me informed of progress and I love the end result

7th March 2025

Great service & quality

8th February 2025

Kestrel supplied an excellent service from the initial purchase to the installers Sam and Wayne.

31st January 2025

Excellent work and would definitely recommend them.

21st January 2025

Work done as agreed. The guys doing the installation were quick, quiet and very tidy

21st January 2025

Highly Recommend, great communication, fair price and very tidy

15th January 2025

Installation completed quickly, cleanly and professionally. Very happy with the work completed. Great product!

29th December 2024

From start to finish can’t thank kestrel enough. When Kes came round, he was very four informative and the price he gave me was very competitive.
And when the guys came round to do the insulation, they were very polite and professional and did a wonderful job.I’ve got no problems in recommending Kestrel, home improvements. 😊

14th December 2024

Cannot praise the workmen who fitted the windows, doors and facials cladding for their friendliness, workmanship and general overall pleasantness.

29th November 2024

Excellent service from sale to installation..

27th November 2024

From start to finish Kestrel were very professional. Engineers who came to fit the door went above and beyond to install the door, due to poor workmanship of the installer we had previously to fit our door 5 years ago. We have already had two people knock on our front door to ask for Kestrel’s details.

20th November 2024

Reliable, clean and tidy, polite, punctual and very happy with the results.

6th November 2024

Work completed tidily, neatly and reliably. Friendly service from all. Thank you.

1st November 2024

Great product, professional and courteous installers, absolutely stress free and trouble free process from the first contact to the last installation.

27th September 2024

I found Kestrel Home Improvements to be very helpful, via several home visits, in helping me to decide on the door selection and in explaining the full process ahead. Very Satisfied

29th August 2024

Great service, no pushy sales, came and fitted in one day, no mess, extremely professional

13th July 2024

Very happy with them.

23rd June 2024

Used them three times now. Wouldn�t go anywhere else!

23rd June 2024

Everyone from order to installation has been really friendly and approachable – many thanks guys xx

19th June 2024

Excellent service

13th June 2024

Exceptional contractor. Great communicator, great crew, great product, great price.Thank you Mark for all the effort you put into this for us.

7th May 2024

Extremely professional. Excellent workmanship and product. No hesitation in recommending Kestrel.

7th May 2024

Friendly, polite and good communication. No hard sell and great workmanship on install. Very pleased and would highly recommend.

3rd May 2024

Very pleased,We have used Kestrel at three different properties for doors, windows and conservatory

30th April 2024

Excellent team, very polite and a pleasure to be around. Kept the house really tidy and the noise low as we were working from home.

15th February 2024

Has been very supportive all the way through.

9th January 2024

The whole process was very quick and easy, from the first visit to installation. We would recommend Kestrel HI.

8th January 2024

A professional service. Very thorough and really pleased with the quality of workmanship / communication and how clean / tidy the installer kept and left things.

8th January 2024

Everyone we dealt with from Kestrel was polite and efficient. Excellent quality of workmanship.

12th December 2023

From the initial enquiry through to completion of the work, Kestrel kept us informed at all times of the progress of the order. All staff with whom we interacted were professional, polite and courteous. Plus, the employees who carried out the work were meticulous and cleaned up every night before leaving. We highly recommend Kestrel for every aspect of the order; i.e. the staff, their work ethic, their workmanship and the quality of the products.

19th November 2023

Always punctual, friendly and clean.

19th November 2023

Luke and Robbie were consideret and had respect for your property

12th November 2023

Yet again another outstanding job carried out by Sam with help from Wayne this time.

12th November 2023

This is the 3rd house that has been fitted by this contractor, and should i need double glaing again, I would absolutely use them again.

26th October 2023

Exceptional service from ordering to completion.Would highly recommended.

10th October 2023

From initial contact requesting an appointment, through to installation of our new front door, everything proceeded smoothly and issue free.

28th September 2023

Sam was helpful and repaired the spa shot around the frame to make the door look tidy.

18th September 2023

Very kind, quick and clean.

15th September 2023

Great service and sale process, no special price pushy sales techniques etc. Contact when they need to with quick and clear updates. Then on installation day they were friendly, very clean and tidy. Did a great job, with minima impact to the house when removing old French doors. Added nice finishing touches to make everything look shiny and new.

3rd September 2023

Perfect job. Great company to deal with.

3rd September 2023

I am very pleased with the way the workmen carried out their work.

2nd September 2023

Professional, friendly and knowledgeable team from getting a quote to installation of doors and window. We are really pleased with the work they have completed.

30th July 2023

All mess tidied up, windows are absolutely perfect and will be using again when we get to the rest of the windows in the future.

11th July 2023

pleased with tha appearance of the door

11th July 2023

Absolutely clean tidy and very lovely people … would certainly recommend them.

3rd July 2023

Clean, Tidy and professional finish. Good communication throughout the process.

20th June 2023

Excellent work all round

14th June 2023

Good job, no problems at all, really nice guys.

27th April 2023

Great install team. Polite, professional, courteous and friendly.Good quality doors and windows. Will recommend Kestrel to friends and family.

19th December 2022

It was unfortunate the job couldn’t be completed 10/11 Oct but I’m happy now it’s complete. The team of installers keep disruption to a minimum and hoover up afterwards.

24th November 2022

Very happy with all aspects of the job.

24th November 2022

Already submitted

2nd November 2022

Good product. Installers pay great attention to detail.

8th October 2022

Very professional.

1st October 2022

This is the fourth job done for us by Kestrel. Would highly recommend.

9th July 2022

Good attention to detail.

4th July 2022

Workmanship and product excellent

19th June 2022

The contractor/supplier (Kestrel Home Improvements) has been of a good standard, the product manufacture has encountered some snags which Kestrel are helping us to resolve with their own fitters. I am communicating directly with Solidoor to feedback on the quality of their product.

9th June 2022

Very efficient from booking to completion. The fitters were pleasant and chatty. They cleaned up afterwards and even vacuumed the hall.

21st May 2022

Installation delayed by nearly a year due to material supply issues due to COVID-19. Kestrel kept me informed of issues and asked if I wanted to wait or change material.Minor hiccups with glass and locks, however these were swiftly fixed.

21st May 2022

Quick, Tidy, Polite. Smooth installation, windows look nice.

17th May 2022

Very tidy, friendly and helpful. Turned up on time and left the area immaculate on completion.David

12th May 2022

excellent company outstanding service

8th May 2022

A good job, done by a good team.

8th May 2022

Brilliant job and very professional.

29th April 2022

Great customer service from start to finish Good experience no hassle or false promises Fitters worked hard to make the windows and doors perfect

19th March 2022

Very professional installation and very tidy afterwards. The installer kept us informed of what he was doing and kept any redecoration to a minimum. Very satisfied overall.

14th March 2022

Fantastic service from start to finish. Thank you.

14th March 2022

very good .

8th March 2022

I really wanted to say No I wouldn’t recommend this contractor – but that would be harsh, they were let down by the quality of the materials, but then again they are knowingly supplying them!

8th March 2022

A good quality product at a fair price. The company were a pleasure to deal with from the original order through to the completed installation

18th February 2022

Kestrel were brilliant from start to finish. The original visit from Kes for a quote was not pushy and everything was fully explained. Mark kept us up to date with the progress of the order. The installation team arrived at the time and date arranged, were very efficient and pleasant. They worked well and finished the job in a timely manner. They kept everything clean and tidy, removing all of the old window and door, then clearing up after the installation of the new ones.

11th February 2022

Good job, polite worker’s tided up well

5th February 2022

Excellent communication throughout. Professional and thorough.

15th December 2021

Lovely windows, great workmanship in fitting.

10th December 2021

Although – I have not seen the work personally as it is in a rental. The tenant is happy though.

3rd December 2021

Very professional at the job

26th November 2021

Very efficient and reliable. No problems from start to finish. Would certainly recommend.

17th October 2021

I could not fault the contractor in any way, excellent product, fantastic service. Left the house in perfect condition as if they had never been !!

17th October 2021

The 2 fitters arrived on the time stated in a phone call receivedfrom Kestrel & seemed very professional in the work carried outany mess was cleaned up before they left.very pleased with the work.

17th October 2021

The first time we have used Kestrel and would have no hesitation in recommending them based on the service and workmanship they supplied.

17th October 2021

Professional in business

16th October 2021

Great service from start to finish. Very happy customer

16th October 2021

Very good workers done great job and helpful

16th October 2021

Prompt to respond to any queries I had about my door. Provided clear information about what would happen during installation of my door during Covid19. Absolutely brilliant team to deal with from start to finish.

16th October 2021

Kestrel reflect the high standards you come to expect of longstanding independent businesses and their commitment to service and knowledgeable staff leave you in very safe hands.

16th October 2021

Quality product fitted by excellent workmen, leaving the house/area clean and tidy.

16th October 2021

Very professional, efficient and skilled

16th October 2021

Good product and price, polite fitters. problem with the lock after 1st day – they returned within 30 minutes of the phone call – fixed it, superb service.

16th October 2021

Brilliant company to deal with.

16th October 2021

work carried out to a good standard, the fitters were friendly and worked in clean and tidy manner.I think the contact from the office for payment and paperwork on completion could be improved.

16th October 2021

Very good service – cannot fault this in any way – satisfied customer.

16th October 2021

Great service from Kestrel Home Improvements. The friendly contractors arrived on time and did amazing job fitting my new widows and doors. They were very hard working and thorough, paying close attention to detail. They also cleaned up behind themselves. We are very very happy with the results. Thanks again for a superb job. Highly recommended.

16th October 2021

Neat and tidy work, needed no decoration on completion.

16th October 2021

Have recommended to all friends and family

16th October 2021

Quality of product was first class as proposed.The quality of their installation team was second to none.Was really a perfect job.

16th October 2021

Service provided and workmanship was first class. Would highly recommed

16th October 2021

Very happy with the work carried out.

16th October 2021

very professional and efficient from start to finish.

16th October 2021

Excellent service throughout

16th October 2021

Superb service from start to finish! Mark is very knowledgeable and a really friendly chap and kept me informed throughout the entire process. Sam the fitter was professional and a perfectionist Highly recommend

16th October 2021

Good job, good product, reasonable price, polite fitters.

16th October 2021

Exceptional, first class service

16th October 2021

Very please with everything Kestral has done for us.

15th October 2021

Very professional and polite did a great job

15th October 2021

Our order came in last October, and the contractor assured us that it had all been checked and the install would proceed with no issues. Several installation appointments were made and then cancelled due to COVID infections/self isolation, etc. However, when we finally scheduled an installation appointment that was able to be kept at the end of February, it was immediately apparent that there were issues with the glazing units. We were made to feel like this was our fault, as we were being picky, when actually the faults were very obvious. The glazing problems were eventually rectified. The Company demanded payment immediately after work was finished, and we were not given time to fully inspect work.

15th October 2021
Trader's Response

I am very sorry and extremely disappointed that you feel this way, our reviews thus far are exemplary !At Kestrel we take our customers’ and staffs’ safety extremely seriously, even more so when we are informed a member of a customer’s household are in the vulnerable group. There was a fault with the manufacturing process which we apologised for and actually thanked you for raising, and once replaced walked through room by room to check you were happy. Payment was never demanded but simply asked for.We always go above and beyond to give the best job we can.

The service was excellent from start to finish – clear and easy quote with support to get the right product. The fitters were quick, friendly and very tidy, they left the house tidier than when they arrived! The finished windows and doors are perfect, even better than we hoped. The whole team at Kestrel were a pleasure to deal with and we will use them again in the future, highly recommended.

15th October 2021

From the first visit to quote a price, to the completion of the job, I found Kestrel a good company to deal with.I would recommend them.

15th October 2021

Good service from initial quote, interim communications through to installation from the team. Would, and have, recommended Kestrel already to neighbours who have asked.

15th October 2021

We are very pleased with the manner of the installation and the finished product.

15th October 2021

From the moment we met them, right through until installation was complete, they have been excellent.

15th October 2021

refused to carry out repairs to floor by front door where the previous doorstep had been knocked out in order to fit new door. 1 1/2 inch gap will need to be repaired by ourselves.

15th October 2021

very professional work carried out, fitters attitude excellent

15th October 2021

A highly professional team of workers who caused minimal disruption and cleaned up after themselves. This was matched by their after-sales service, which cannot be said of all contractors

15th October 2021

From start to finish the service was good, bpth from the office staff to the fitters. i cannot however say much about the windows as i have only just had them fitted. so far i am impress.

15th October 2021

Will be recommending to family and friends – very pleased.

15th October 2021

Very helpful, tidy workers. Customer service very good and again helpful.

15th October 2021

Excellent service,

15th October 2021

This is the second time I have used Kestrel and we have only had positive experiences with them. From the initial quotes through to fitting and follow-up support the whole team have been great.We would and have been, highly recommending Kestrel to anyone who asks about the work we have had done.Thanks again

15th October 2021

Good clean workers ..

15th October 2021

Who will be at my door? This is our Certified Competent Team

Wayne Lewer

Card No. 002297

View Skills
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Wayne Lewer

Card No. 002297

Qualifications

Role

Cq Assured - Window & Door Repair and New Build

installation

surveying

supervisor

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