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1 Millen Road ,
Sittingbourne,
Kent,
ME10 2BQ
No description available
Active
Customer Service
8.71
Reliability & Timekeeping
8.95
Tidiness
9.46
Workmanship Standards
9.53
Product Suitability
9.75
The guy who put the window in was great but the admin of the company was very poor – they came out three times to measure up seemingly because they had lost the information
Top job. Absolutely no complaints.
Excellent workmanship and and fast turnaround from order to install. Would not hesitate to recommend.
Excellent service and then excellent after sales service
Excellent service and after sales service
Excellent initial service and after service great as well
The contractor has come highly recommended by a very good friend of mine Darren Waller. The price has been very competitive and the work has been carried out to the satisfaction of the tenant who has provided some excellent feedback on the hard working team who got the job done in difficult weather conditions of high winds followed by rain. Nevertheless they carried on and finished the job in two and a half days. I have not seen the property myself since the work was completed so the feedback is based on details provided by the tenant.
Fantastic service from beginning to end. Keen prices too! But the cherry on the cake is the installation team, top drawer service all the way! Thank you so much from this returning customer of nearly 20 years.
Pleased with the work carried out. We had to chase several times to get a quote and to make an initial payment. Receptionist was off. BitAll over the place and didn�t come back to us.Left over trim in our bushes and gutters filled with shards of plastic. We had to ask for someone to comeBack to clear it.
Amazing Company from start to finish would 100% recommend them to people. Pleasure to have them back if ever need them
Need trickle vents and small window replaced as it’s blown (fan light)Can this be changed as soon as possible
Decent price, good quality windows and products appear to be installed to a good standard its just the rest of it that let them down.
Happy with the work and staff like the non pushy approach as this is what made us choose them to complete the works. Great internet site and the quote online system is also very good. My only Criticism is the communication could be improved in keeping the customer fully in the loop with the after care and process.
Staff & fitters were excellent including surveyor Steve in 2019.Unfortunately in 2021 & 2022 management are a big problem for this business and we would no longer recommend them
The management are dishonest & inefficient. They continued to lie & fob us off throughout the process. Had to make multiple phone calls & in exasperation & frustration had to visit office in person but still didn’t get correct information. In contrast, office staff, surveyor Steve & fitters were excellent. Such a shame their management let them down so badly & we would not use again
Really pleased with the work.Arrived on time, windows are good.Pleasant people.All good.Thanks
Worst window company i have ever used
Friendly, reliable , good service
Very efficient and thorough
Great installation cannot fault anything
Good price.
Fitters were very polite and cleaned up after.
The workmen were great. People in the office have no customer service and I had to chase getting the job completed and my certificates. I received the certificates 3 months after the work was completed and I had to ring continuously.
Communication with this company was appalling. One particular employee never phoned back when they said they would and made frequent excuses for lack of information and poor communication. The work was carried out to our satisfaction but dealing with them was extremely stressful.
Stephen Michael Provins
Card No. 1434
View SkillsCard No. 1434
installation
surveying