Roofriendly Limited

Only gave a 9 for tidiness as they left plastic and silicone remnants outside. Inside was cleaned up and painted surfaces cleaned

Very satisfied with quality of goods supplied and a professional installation with polite and friendly installers.

Excellent team we have used them twice PR

Excellent service and all fitters were polite and professional. Highly recommend to anyone !

The person who installed our window (Colin) was very polite and answer any questions we had. We will use them again.

First class service delivered by very knowledgeable, professional staff to a very high standard of workmanship.

Very neat finish

Helpful, Great service and support

The sales people and the installer were first class and everything was explained to our satisfaction. I would highly recommend this company.

A couple of small issues which have been promptly sorted by the contractor with no
Issues

Great service all round, from the Sales to Fitting team they were professional and friendly. Very good value for high quality windows and doors that we had fitted.

Excellent and professional service provided

Fantastic service from start to finish. Very friendly, knowledgeable, and professional individuals. Overall delighted with our new windows and doors.

Roofriendly are an excellent company. The workmanship is first class from taking out the old windows and replacing them. Very tidy and clean.

Excellent service.

Very satisfied with the quality of the windows and the professionalism of the installers

Very reliable, and efficient

Excellent service and excellent product. The house feels so much warmer and we have been able to turn the heating temperature down!

Everything from initial contact to final installation was carried out in a friendly and very professional manner 5* service in all aspects.

After care is not as good as I would expect, had a front door fitted and having problems with opening/closing the door due to a faulty hinge, the company have changed the hinges but still having the same issue. Contacted them again and they said they’ll try and fit us in!

We are delighted with our new windows, doors and conservatory. Fitters have done a first class job.

A great company to engage with. Ill be sending, posting positive review very soon

Great work, would definitely recommend and use again. Polite, Professional and helpful. Also friendly.

Ashley is an excellent worker and is highly skilled.

Excellent all through. Salesman had been a joiner so he knew his stuff. Product is perfect for us. Fitter had lots of experience and was something of a perfectionist, I’m pleased to say, as I am too.Will certainly recommend.

Left some work unfinished and arranged for someone else to complete job, he didn’t have the kit to do the job so had to rearrange. We were finding screws and bits and pieces for days afterwards but, compared to me, they were quite tidy.

Good reliable and excellent service.

There was a minor snag with a missing part (small cosmetic item, probably omitted by manufacturer) which was put right the day after it was noticed and notified to the contractor. Very good service

Workmanship of the fitter (Jack), was First Class), an excellent Tradesman and Artisan.

No

Good tradesman would use this Company again.

Good Tradesman, would use this Company again.

Mis- sold the door at point of sale. If paid for a more expensive item would receive earlier than a cheaper product. Date not met and received the product 3 months after promised date. Installer was brilliant, could not fault! Customer service was appalling; patronised, laughed at on the phone, and continuous argument never admitting fault. No updates throughout wait and a fundamental lack of understanding on how to apply basic fundamentals of customer service. Harassment post product installation causing further aggregation.

Most impressed with all aspects, service, product and cleanliness throughout.

Poor communication from the sales team who seem to have forgotten who the customer is however, the guys who fitted the windows did a great job and we are very pleased with the end result.

Very professional installation, fitted on time and quality product.

Always first-class

The contractors were friendly and worked hard. I do think they could have cleaned up better as plastic bags and screws were left laying around the drive and back garden. I would have expected a call after the work from customer services but no one has ever followed up in person.

Very helpful installation team

They have previously done work for me and I was very pleased with everything.

Very polite and efficient. Did a very good job. Tidied everything on completion.

I have already recommended this contractor to several of my neighbours

Our timekeeping and reliability score is based on one person. Brian the project manager was lax on timekeeping at best. There were a number of occasions where he didn�t turn up to do any work. In fact the first week of the work next to nothing was done. He had �vanished� to a level that the company couldn�t get hold of him. We were informed that his disappearance could of been linked to the fact the boss was aware on holiday. The company didn�t seem overly surprised by the issues we raised.

Excellent product excellent service Would recommend to friends and family. Highly satisfied with the overall experience.

Brilliant work by professional workmen. The finished conservatory is top standard and cannot be faulted. We would recommend this company.

Should l need any other work of this nature done, l would use Roofriendly again.Everything from selection to installation went smoothly, due mainly to a brilliant workforce . A big thanks to all concerned.

Communication could be better

Workmanship was slow and had to call back due to cracks in walls.The windows let in more noise than expected

A first class product and service. I will definitely be using them again.

Delighted with the installation and quality of workmanship. Product of a high standard, would recommend the company and would use them again.

Thrilled with product and workmanship.

Very satisfied with product and installation

Very professional.

Jack was very friendly, talkative and really professional. Talked through the work he was doing step by step. His work was clean and tidy. Would definitely recommend and use Jack again for any further work .

No further comments. All satisfactory

Pleased with the standard of all work carried out.

The contractor was slightly delayed. However it took them four months to send my Certass cert.