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Roofriendly Limited

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Unit 1 Witham Point Wavell Drive,
Lincoln,
LN3 4PL

Account No: 12-1283 Contact us

About Roofriendly Limited

No description available

Certifications

Certass Trade Association Membership

Active

Competent Person - Domestic Glazing

Active

Roofriendly Limited Reviews

0

Out of 10

Based on 141 Customer Reviews Add a Rating

Customer Service

9.35

Reliability & Timekeeping

9.6

Tidiness

9.53

Workmanship Standards

9.7

Product Suitability

9.81

Roofriendly are an excellent company. The workmanship is first class from taking out the old windows and replacing them. Very tidy and clean.

1st February 2024

Excellent service.

1st February 2024

I am over the moon with my job!

31st May 2023

Workmanship excellent but door colour not as we expected.
We are very disappointed with the door colour we have.
No colour charts shown to us by the salesman.
We have now been told that colour charts are now carried by salesmen.
If you buy from this company make sure you see ALL the colours charts and pick the right colour number.

19th April 2023

We love our new conservatory .. Wonderful quality .. workmanship .. personable workers.. well satisfied and would highly recommend this company .. great over all experience..

20th June 2022

They have previously done work for me and I was very pleased with everything.

1st April 2022

The contractors were friendly and worked hard. I do think they could have cleaned up better as plastic bags and screws were left laying around the drive and back garden.
I would have expected a call after the work from customer services but no one has ever followed up in person.

18th March 2022

Shocking communication from Sales/Customer Services. They seem to forget who the customer is and really don’t listen to you. I have been awaiting a response to an email for a week now as I am still having issues, 6 months after having new windows and doors fitted. Constant mistakes with ordering and faulty goods.

The fitters are outstanding, I feel so sorry for them. All fitters have been friendly, polite and so apologetic for the constant mistakes.

The products (windows and doors) are very good, have made such a difference to our home.

11th March 2022

Very polite and efficient. Did a very good job. Tidied everything on completion.

7th March 2022

Good Tradesman, would use this Company again.

24th February 2022

Good tradesman would use this Company again.

24th February 2022

Poor communication from the sales team who seem to have forgotten who the customer is however, the guys who fitted the windows did a great job and we are very pleased with the end result.

15th February 2022

Most impressed with all aspects, service, product and cleanliness throughout.

14th February 2022

Very helpful installation team

27th January 2022

Very professional installation, fitted on time and quality product.

20th December 2021

Always first-class

24th November 2021

No further comments. All satisfactory

21st November 2021

Pleased with the standard of all work carried out.

13th November 2021

The contractor was slightly delayed. However it took them four months to send my Certass cert.

21st September 2021

Thrilled with product and workmanship.

8th January 2021

Jack was very friendly, talkative and really professional. Talked through the work he was doing step by step. His work was clean and tidy. Would definitely recommend and use Jack again for any further work .

15th November 2020

Brilliant work by professional workmen. The finished conservatory is top standard and cannot be faulted. We would recommend this company.

25th October 2020

Very professional.

20th October 2020

Very satisfied with product and installation

19th October 2020

Delighted with the installation and quality of workmanship. Product of a high standard, would recommend the company and would use them again.

17th October 2020

Communication could be better

27th August 2020

I have already recommended this contractor to several of my neighbours

15th August 2020

Excellent product excellent service
Would recommend to friends and family. Highly satisfied with the overall experience.

15th August 2020

Should l need any other work of this nature done, l would use Roofriendly again.
Everything from selection to installation went smoothly, due mainly to a brilliant workforce . A big thanks to all concerned.

15th August 2020

Workmanship was slow and had to call back due to cracks in walls.

The windows let in more noise than expected

14th August 2020

A first class product and service. I will definitely be using them again.

14th August 2020

Workmanship of the fitter (Jack), was First Class), an excellent Tradesman and Artisan.

5th February 2020
Trader's Response

Thank you so much for taking the time to leave feedback. I will ensure Jack gets the recognition he deserves!

No

5th February 2020

There was a minor snag with a missing part (small cosmetic item, probably omitted by manufacturer) which was put right the day after it was noticed and notified to the contractor. Very good service

11th January 2020
Trader's Response

Thank you for your feedback, Please accept my sincere apologies that items were missing from your order. This has been fed back to our suppliers.

Left some work unfinished and arranged for someone else to complete job, he didn't have the kit to do the job so had to rearrange. We were finding screws and bits and pieces for days afterwards but, compared to me, they were quite tidy.

18th December 2019
Trader's Response

Please accept my sincere apologies that the installation team did not clear away all aspects of their materials, this has been fed back to ensure this does not happen in the future. Also my further apologies that the initial installation team member was unable to complete your installation on the initial visit, this has also been fed back.

Good reliable and excellent service.

18th December 2019

A great company to engage with. Ill be sending, posting positive review very soon

2nd December 2019
Trader's Response

Thanks for your feedback! We really appreciate it.

Excellent all through. Salesman had been a joiner so he knew his stuff. Product is perfect for us. Fitter had lots of experience and was something of a perfectionist, I'm pleased to say, as I am too.
Will certainly recommend.

26th November 2019
Trader's Response

Thank you so much for taking the time to leave such a lovely and positive review. I am so pleased you are happy with your installation and the service Roofriendly have provided you.

Great work, would definitely recommend and use again. Polite, Professional and helpful. Also friendly.

11th September 2019
Trader's Response

Thanks for your feedback!

Ashley is an excellent worker and is highly skilled.

2nd August 2019
Trader's Response

Thank you for your feedback, it is very much appreciated.

We are delighted with our new windows, doors and conservatory. Fitters have done a first class job.

3rd June 2019
Trader's Response

Thank you so much for taking the time to leave a lovely/positive review, I am so pleased you are happy with your installation.

Very reliable, and efficient

16th May 2019
Trader's Response

Thanks for your feedback! It is very much appreciated.

Excellent service and excellent product. The house feels so much warmer and we have been able to turn the heating temperature down!

15th March 2019
Trader's Response

Thank you for choosing Roofriendly to enhance your home and for taking the time to leave a review.

Everything from initial contact to final installation was carried out in a friendly and very professional manner 5* service in all aspects.

8th March 2019
Trader's Response

Thanks for your feedback! It is very much appreciated.

After care is not as good as I would expect, had a front door fitted and having problems with opening/closing the door due to a faulty hinge, the company have changed the hinges but still having the same issue. Contacted them again and they said they'll try and fit us in!

6th March 2019
Trader's Response

Thank you for your feedback. Please accept my sincere apologies that you have received poor customer service aftercare regarding your door. I have escalated this and you should be contacted today to arrange a full resolution by our service engineer. If you are not contacted please can I ask you to call the office on 01522 522200. Many thanks.

Very satisfied with the quality of the windows and the professionalism of the installers

6th February 2019
Trader's Response

Thank you so much for taking the time to leave a lovely/positive review, I am so pleased you are happy with your installation.

Our Qualified Team

Ashley Taylor

Card No. 002333

View Skills
×

Ashley Taylor

Card No. 002333

Qualifications

Role

Competent Person - Domestic Glazing

installation

surveying

Kevin Gregory

Card No. 004864

View Skills
×

Kevin Gregory

Card No. 004864

Qualifications

Role

Competent Person - Domestic Glazing

surveying

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