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Unit 16 Folly Farm Newbury Road,
Basingstoke,
Hampshire,
RG26 5RJ
No description available
Active
Application Stage 1
Customer Service
8.83
Reliability & Timekeeping
9.03
Tidiness
9.01
Workmanship Standards
8.81
Product Suitability
9.19
Not needed as their reputation is excellent
Excellent work we are very happy and will be using you again in the near future.
The scores above reflect that the contractor had to return to reinstall one complete set of French doors, did not seal the gaps between frames and brickwork. We are still waiting for a return visit to address a gap between the rubber external seal and top of door frame and the operation of the handle mechanism on one set of French doors.It was obvious that there was a clear difference between the standards of workmanship between the fitters.
great service and product would recommend to all!
Our installer continued to work despite extremely challenging weather conditions. All together a 1st class service.
Suitability of the product is at best flawedBack up service to fix a current problem after an install of only 2 monthsStill waiting
After we eventually got our doors fitted they appear to be to a good standard. Time will tell.
Fantastic company, highly recommend.
Wonderful people at Excellent Windows, we are very happy with the finished job.
I would recommend Excellent Windows but with reservations. They certainly did not meet up to the standards that I enjoyed with a previous order for similar alumium windows when they were installed a few years’ ago. I am tho now satisfied with the windows after a considerable amount of stress and remedial work over a long period of time. (I was quoted 3 months’ delivery last August – the windows were installed in March and the order has only just been completed). I am happy to discuss these comments with you or Michael if he wishes.(I believe the date shown above as my DOB is meant
Friendliest installers in town
Had some issues with damp from the previous installation which they raised, addressed and kept me informed of. Very impressed with installation, hope the door continues to serve well.
John and Ollie were very pleasant and professional and ensured that we were entirely happy with our window installation before final completion. They returned on the date agreed to complete the remedial work (two of the windows were shipped by the manufacturer with incorrect hinges).Very happy with their work and would happily recommend them.
The contractor tried hard and was well intentioned but the installation went very wrong on a number of issues.
Good service very happy with the bifolds, have already recommended to other family members.
Friendly and approachable staff quality product.
Good after installation service
I have recommended them on several occasions and will continue to do so.I look forward to getting more windows and doors from this company.
John Morris
Card No. 007033
View SkillsCard No. 007033
installation
Matthew Rix
Card No. 009766
View SkillsCard No. 009766
installation
Michael Scott
Card No. 7030
View SkillsCard No. 7030
installation
surveying