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G T Glassmasters Limited

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18 Polstain Road Threemilestone,
Truro,
TR3 6DH

Account No: 12-1952 Contact us

About G T Glassmasters Limited

No description available

Certifications

Certass Trade Association Membership

Active

Competent Person - Domestic Glazing

Active

Competent Person - Non-Domestic Glazing

Active

G T Glassmasters Limited Reviews

0

Out of 10

Based on 73 Customer Reviews Add a Rating

Customer Service

9.52

Reliability & Timekeeping

9.68

Tidiness

9.84

Workmanship Standards

9.81

Product Suitability

9.71

Excellent work.
Clean
Tidy
Friendly

29th January 2024

Great job of the installation. Room left tidy after. I will order more windows from them.

15th January 2024

A very good job!

16th October 2023

I have used GT Glassmasters on many occassions for my rental properties and have always found them to be professional, friendly, competitive and they pay attention to detail, the products are of an excellent quality. If it were possible to give more than 100% I would.
I have no hesitation in reccomending this Company. Look no further than GT Glassmasters.

3rd October 2023

We feel that the salesman should have gone through the quote with us personally to ensure that we understood the diagrams on the quote and that they represented what we had requested. We misinterpreted the diagrams resulting in the wrong windows being opened but accept that this was our error.
Also, when the products are delivered to the factory, they should be checked so that everything is in order before delivery. The door we received was hanging the wrong way and the side panel had clear glass despite us going to great efforts and making an additional payment to ensure that matching glass would be provided. Several sets of beading were the wrong type and not uniform throughout. Once the errors were highlighted, the company did come back and put them right without quibble.

27th April 2023

Just a little more communication after a quote is placed re timescales would be good, but I accept that you only know when the products are in.
Swift action to rectify an issue, very good.
Would absolutely use again

13th April 2023

I'm very happy with the work done , all completed professionally with no problems and would definitely recommend them.

18th February 2023

From the telephone persons to the company boss, who came out to measure up for my quote & especially Dan the
fitter who was hardworking - friendly-& very competent at his job. A big thank you.
I would not hesitate to recommend Glassmasters Ltd anyone.

3rd November 2022

Some delays with my job.

27th October 2022

Good quality products.
Great workmanship and excellent service and work ethic.

Hard working men, clean and tidy throughout and nothing too much trouble, would certainly recommend.

9th August 2022

We are delighted with the installation, the quality of workmanship and the fact that no additional work has been required post installation. This firm is an exemplar in good personnel management as the entire process was notable for excellent team work. The overall improvement to our property is outstanding.

20th June 2022

We are delighted with the installation, the quality of workmanship and the fact that no additional work has been required post installation. This firm is an exemplar in good personnel management as the entire process was notable for excellent team work. The overall improvement to our property is outstanding.

20th June 2022

The contractor has been incredibly helpful in trying to rectify problems with the door supplied by the manufacturer (which is bowed and has visible gaps around the key barrel allowing you to see outside). Sadly the door manufacturer refuses to provide a new door stating bowing is within range (5mm from new) and to put silicone around barrel gap! So my door is r not what I’d hoped, but the fitters/contractors have been great. I think there is an industry problem - tolerable range is an excuse for poor workmanship by manufacturers. I intend to take this further via the ombudsman with the manufacturer if the contractors are unable to to secure a replacement door from Solidor.

17th May 2022
Trader's Response

Thank you for the recent feedback for the works we have undertaken at your property. There has been an issue with the door as it did have a slight bow which we apologies for , the manufacturer suggested a few adjustments that could rectify the issue which we made on the 17th May and we have received no contact since then. There are tolerances and guidelines on all products but we are happy to arrange a visit from the manufacturer to allow them to check all quality and workmanship. Please contact the office if you would like to discuss anything.

Very competitive prices and several recommendations made up my mind to use this company to install new windows into our house.
The installer, Dan, respected our property and was incredibly tidy. Everything was covered up by dust sheets and the work areas hoovered up after installation. You couldn't tell that the windows had been replaced!
Excellent work, so I wouldn't have any hesitation to recommend GT Glassmasters to family & friends.

15th April 2022

Pleasant friendly workmen

8th November 2021

Immaculate tidy up.

2nd June 2021

Process was polite and friendly from first contact. Good communication at every stage.
Installation team are probably the most polite and accommodating team I have come across and their efforts in leaving our home as clean as possible in addition to the standard of finish is definitely worthy of 5 stars!

20th May 2021

They did a great job

12th May 2021

Very obliging, polite and helpful workers.

8th April 2021

Very good

7th December 2020

Many thanks for the excellent all round service.

2nd October 2020

Professional, personable, hassle free installation, ensuring the job is complete to my requirements. Excellent after care phoning to ensure I was happy with the work.

13th September 2020

Very tidy workers and good quality windows

9th July 2020

Very pleased with the work. Thank you

28th November 2019

Most helpful

19th October 2019

Reliable and very clean and tidy when carrying out their work.

16th September 2019

I was most impressed with the workmanship and quality of windows , they are extremely polite workmen that leave the place clean and tidy at the end of each day. Highly recommended

16th May 2019

Excellent service, from measuring to installation, would definitely recommend

8th February 2019

The installation was fitted to a high standard and the windows look good and they don't leak!! Once the windows had been installed the fitters cleaned up and left the property very neat and tidy. We are very pleased with the end result.

29th November 2018

Our Qualified Team

Graham Thomas

Card No. 000549

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Graham Thomas

Card No. 000549

Qualifications

Role

Competent Person - Domestic Glazing

installation

surveying

Competent Person - Non-Domestic Glazing

installation

surveying

Daniel Park

Card No. 009912

View Skills
×

Daniel Park

Card No. 009912

Qualifications

Role

Competent Person - Domestic Glazing

installation

surveying

Competent Person - Non-Domestic Glazing

installation

surveying

Neil Litton

Card No. 007935

View Skills
×

Neil Litton

Card No. 007935

Qualifications

Role

Competent Person - Domestic Glazing

installation

surveying

Competent Person - Non-Domestic Glazing

installation

surveying

Daniel Hudson

Card No. 010271

View Skills
×

Daniel Hudson

Card No. 010271

Qualifications

Role

Competent Person - Domestic Glazing

installation

surveying

Competent Person - Non-Domestic Glazing

installation

surveying

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