Bingley Windows and Glass Ltd

A brilliant job!

The finished product now meets my expectations but there were some issues to be resolved from the outset. Incorrect replacement window in a dining room (no georgian leading as per the other windows in the room); I was also unhappy that the finish on the inside of the new front door 'side panels' was not as anticipated. The fitters did return promptly and after some discussion appreciated my concerns about the latter and found a way to remedy the issue successfully.
I would use the same company again as my concerns were listened to and steps taken promptly to sort out the problems.

This is the third time we've used them - they always give of their best

So pleased with the result have given them further work on another property.

Excellent service

Absolutely first class work, attitude and customer service and value.

best price and professional service.

Excellent company to deal with.

The contractor was particularly helpful and provided excellent customer service to overcome unforeseen building issues around the installation of the windows. They facilitated a solution to these issues which enabled the installation whilst also improving the stability and safety of the actual building.

They responded quickly and efficiently to a complaint from my neighbour re issues around tidiness.

The Covid pandemic has obviously had an impact on the provision of any service. There were some issues with mis-understandings re the specifics of the initial order but we were able to work with the contractor despite the limitations imposed by Covid.

Excellent service as always!

Brilliant work.

Fantastic

Contractor very satisfactory we do not like the modern type of glass looks smeared not as clean looking as old glass when sun shines lines show

Friendly, efficient and will go the extra mile.

Friendly, efficient and will go the extra mile.

The quality of the windows is very good and the friendly installers made a lot of effort to leave the house clean and not to damage flooring.

However, one of the windows was manufactured incorrectly so they had to come back at a later date to rectify this, I left them my availability for that week then Paul called me and was very rude and demanding, he was acting like I was delaying the installation to avoid paying the final invoice before Xmas....

Some minor damage was caused to the windowsill during installation, the way how this was initially dealt with by Paul was totally unsatisfactory and resulted in a 10 minute doorstep argument. He went away and in the end it was resolved to our satisfaction.

Great product and all the other staff seemed nice.

Very tidy, helpful and reliable. Totally recommend

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