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Rydale House Long Lane,
Halesowen,
B62 9LS
No description available
Active
Active
Customer Service
9.6
Reliability & Timekeeping
9.64
Tidiness
9.46
Workmanship Standards
9.56
Product Suitability
9.78
I already did recommend the company prior to the latter work being carried out. Mrs Campbell at number 88 of the same road, and family members.
A great job done and very happy with
Rydale have once again delivered a fantastic service, from initial enquiry, through sales and survey to full installation and follow up communications thereafter. The quality of product is exceptional and installed to the highest standard. All the staff are super friendly, helpful and jargon free which has been a big help with decision making.
Thank you once again for another quality installation, windows and doors all replaced now, but I will happily recommend Rydale to family/friends/neighbours!
Excellent work.
Excellent & Professional at all times.
Respectful contractors working at our house. All professional, polite friendly and respectful.
Office based staff (Michelle) and her colleagues were/are friendly, kind and kept my wife and I throughout the works/project.
Explained clearly additional works that needed to be done to comply with regulations and changes. (John the surveyor)
100% satisfied and happy. Thank you. The Tye's
Excellent from start to finish. I am so pleased with our new door and windows and have received so many compliments from neighbours.
The work was carried out to a very high standard, I used Rydale this time because on previous occasions I was completely satisfied with their work.
Excellent Service.
excellent installation. high quality
No
The fitters left the paint slightly damaged and the letter box not the best quality , we had to get Rydale and the door company out to fix .
Great local company, friendly , competitive prices, and good quality .
Very good service, guys who did fitting were excellent. Wouldn't hesitate in recommending or using again.
The contractor has done work at three of my houses, I would recommend them ,
First Class Job!
Seamless from start to finish, my windows and door with panels are lovely. I was kept in the loop all the way through even when a slight blip2 with the door panels which was swiftly rectified. I would not hesitate to recommend or use again.
Superb
Great quality windows and the fitters were exceptional.
Great product service and installation very happy and reliable
Having considered a number of window installers I decided to choose Rydale Windows. I had Victorian Sash Anthracite smooth grey at the front of my home and normal Casement Anthracite smooth grey windows fitted to the rear of my home. I created the design style that I wanted and presented the designs to Rydale, which they were subsequently able to achieve.
I found the staff very approachable, kind and helpful, just being themselves. No pushy sales pitches. They demonstrated Victorian style Sash windows for me on showroom display. All staff throughout the process I found very pleasant, skilled and professional. My windows are lovely and good quality. I am really happy with them. I want to give my thanks to all the staff involved. I do recommend Rydale. Quality product and installation.
Very efficient, clean and tidy.
The ratings given above says it all, thank you
Excellent Service
Excellent work as always - Rydale have done all the windows at my parents' house, my aunt and grandparents' houses - they are so reliable and trustworthy we are repeat customers.
We were very pleased with the service we received from Rydale Windows the finished high quality product is exactly what we asked for
Brilliant workmen
Arrived on time
Kept me informed of how work was progressing
Worked professionally
Left the rooms clean and tidy
No
They did a good job but have came back for 2 door ajustments
The two fitters that completed the installation were untidy, and some of their work wasn't of an acceptable quality. The issues were fixed quite rapidly once reported though.
1 point lost in workmanship standards, tidiness and reliability and timekeeping for the fact that they struggled to get the concrete floor the correct height and level. This affected the tidiness and time taken as well as workmanship standards.
Great service from start to finish, very pleased with the quality and would definitely recommend them to others.
Excellent customer service from my initial phone call enquiring about double glazing and roofline, the care and attention to detail, as well as advice, on initial visit, I felt listened to and valued. The scaffolding was installed on time. Contactors installing the windows and roofline were polite, friendly, and extremely hard working. Fantastic job to the very highest of standards. Contractors left the install looking stunning, and were very clean and tidy. Scaffolding taken down seamlessly after completion of building works. Payment was quick, secure, and simple using chip and pin. Thank you Rydale Windows.
Good job done.
.
Had expected work to take around 4 days. These men worked hard and managed to complete job in two days. They even cleared up after themselves.
Very pleased.
very pleased with the back door and the fitting
Excellent customer service, great quality for money and good communication. I am really pleased with my new window and door, the service has received has of a high quality from start to finish, the quote, installation and after care. I would high recommend this company.
Would totally recomend the contractor and their fitting team. Any small adjustments were rectified immediatly and had face to face visits by the projects manager to sort any problems. Good result all round.
we were very pleased with all the work that was don...
The fitters who fitted the conservatory itself were great, pity they kept being pulled of the job, but at least they worked a full day when they were here. The quality of plaster is awful with the finish like a wavey sea.
We have been using Rydale for over 10 years and will continue to use them for window replacement, but never plastering.
All done to an excellent standard.
Great service from start to finish. Would definitely recommend Rydale
All dealings both with the office and workforce were very good. I felt they knew their product extremely well and appropriate advice given. Would have no hesitation in recommending them.
The workmen were absolutely fantastic - brothers.
It was a joy to have them in the house.
No
We sympathised with the fitter having to fit a patio door on his own, without our help he would have had a significant struggle. It was necessary to request extra filling and trim round the door to eliminate drafts.
The patio door had a dent in the outer frame and the window had a scratch. The contractor patched up the scratch with paint and the dent has been ignored.
The contractor seemed to imply that the dent was caused by our builders, even though the extension was finished on the exterior except for the rendering. Where as the frame was shipped to them by the manufacturer, stored by them, delivered to us by them and installed by them.
Professional and reliable company, would not hesitate to recommend them.
The original fitter was pleasant enough but phoned to change time to 2 hrs later, then had to come back to finish job next day as hadn't got something that was needed.
I subsequently had to have a rectifier out a few weeks later but he was very good and sorted the problem.
I am now happy with the product.
Absolutely brilliant job, no mess from fitter who was amazing! and excellent product
Excellent company - I have used them four times
Jason Wells
Card No. 001297
View SkillsCard No. 001297
installation
Lee Moulding
Card No. 002165
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installation
Phil Naughton
Card No. 002203
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installation
Brian Davies
Card No. 002645
View SkillsCard No. 002645
installation
Stephen Smith
Card No. 003494
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surveying
Steve Eustace
Card No. 003963
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installation
Nick Neale
Card No. 004167
View SkillsCard No. 004167
installation
Darren Wells
Card No. 004349
View SkillsCard No. 004349
installation