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Copperfield Windows Ltd

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9 Copperfield Road ,
Stoke,
CV2 4AQ

Account No: 12-2658 Contact us

About Copperfield Windows Ltd

Copperfield Windows, A family Owned and run business established in 1982.
We supply and install Upvc windows and door, We also supply and install Solid Core Composite doors.
We Employ all our staff and do not use sub contractors.

Certifications

Certass Trade Association Membership

Active

Competent Person - Domestic Glazing

Active

Copperfield Windows Ltd Reviews

0

Out of 10

Based on 78 Customer Reviews Add a Rating

Customer Service

9.49

Reliability & Timekeeping

9.46

Tidiness

9.63

Workmanship Standards

9.56

Product Suitability

9.62

Excellent service provided by Copperfield windows.

20th August 2024

I have used Copperfield Windows for more than 25 years. Highly recommended.

16th August 2024

N/A

17th November 2023

Good polite workmen, no job too small. Efficient and clean work.

16th August 2023

Very pleased with the standard of work

24th May 2023

They did an excellent job

22nd May 2023

Very professional installation. Clean and tidy too!

17th April 2023

There was a problem with the original fit (there was only a couple of mm clearance at the bottom of the door meaning a doormat would not have been possible), but to be fair they were very reasonable and refitted the door to give the clearance you would expect. It was just a shame that this wasn't foreseen during the initial fitting as it caused quite a lot of additional work and inconvenience.

18th June 2022

Very helpful,polite and kept us informed

2nd May 2022

Let us down on timing targets

11th April 2022
Trader's Response

Thank you for your feed back, The timing Targets were missed due to you paying your deposit later than requested so unfortunately the manufacturing slot was missed coupled with your builder wanting to change the spec half way through your wait time meant we had to order additional material adding extra time as the grey profile has a wait time to come from profile 22, we didn't charge you for the amendments even though it cost us a couple of hundred pounds in glass that was already toughened and made in to double glazed units, I believe you was happy with the end job Though, Many Thanks.

Excellent service from Tony and all at Copperfield Windows.

13th January 2022

First Class workmanship and communication at every stage of the job

10th January 2022

Completed on time and to a good standard

29th March 2021

Completed on time and to a good standard

29th March 2021

All finished on time to good standard

29th March 2021

Brilliant!

6th March 2021

Reliable
Professional
Prompt

7th November 2020

Poor communication at the purchase stage and this continued for more than 3 months before our door was finally fitted. ALWAYS get any agreement in writing with this company as they seem to have selective memory. Very happy with the door, would not use Copperfield windows again

4th August 2020
Trader's Response

Thank You for the feed back, We are very sorry you felt you had a bad experience with us, However we feel this feedback is a little unjust due to the fact the Contract was signed Just before the PM put the country in to lock down, The Company was closed for 8 weeks as clear instruction from The Government. ALL Customers was sent an Email or Called to clarify our position on Trading when Lock down was first Implemented.
From when the Contract was signed and door installed it was only 6 weeks (if you remove the lock down period at which point we Legally couldn't trade)

Very Happy with the completed work. Very professional and friendly service. Would highly recommend.

27th July 2020
Trader's Response

Thank you Very Much, Pleasure to work for you

Always a reliable and pleasant firm to deal with.

27th February 2020
Trader's Response

Thank you !

The guys who completed the work were amazing- tidy, efficient, friendly and knowledgable. But the process of trying to arrange the work was not smooth or easy at all. There was several times that my e-mails went unanswered or just ignored and the time between my initial enquiry and actually booking the work was several months rather than weeks.
I’m extremely happy with the overall result but the initial enquiry/booking/payment process was not good at all.

12th January 2020
Trader's Response

Thank you for the feed Back, We have took this on board and are looking at making the process a lot simpler and straight Forward, at the time we had IT issues and they have now been fixed.
We don't always get it right so apologies for that But as long as your happy with the product.
Many Thanks

Excellent service.

22nd December 2019
Trader's Response

Thank you

Great customer service.

7th December 2019
Trader's Response

Thank you Very Much

Really pleased by the customer service provided and the installation of my door as well as the windows. Efficient and tidy.

2nd November 2019
Trader's Response

That's Very Kind , We try our best

Professional family business who manage the job from start to finish. Highly recommended

18th July 2019
Trader's Response

Lovely to hear, Thank you !

Our Qualified Team

Jeff Smith

Card No. 004577

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Jeff Smith

Card No. 004577

Qualifications

Role

Competent Person - Domestic Glazing

installation

surveying
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