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Copperfield Windows Ltd

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9 Copperfield Road ,
Stoke,
West Midlands,
CV2 4AQ

Account No: 12-2658 Contact us

About Copperfield Windows Ltd

Copperfield Windows, A family Owned and run business established in 1982.We supply and install Upvc windows and door, We also supply and install Solid Core Composite doors.We Employ all our staff and do not use sub contractors.

Certifications

Competent Person - Domestic Glazing

Active

Copperfield Windows Ltd Reviews

0

Out of 10

Based on 72 Customer Reviews Add a Rating

Customer Service

9.50

Reliability & Timekeeping

9.50

Tidiness

9.65

Workmanship Standards

9.57

Product Suitability

9.63

First class professional job.

28th November 2024

Repeat customer, never had any complaints & not once a complaint about bad construction/fabrication etc.

28th November 2024

I have used Copperfield Windows for more than 25 years. Highly recommended.

15th August 2024

Professional family business who manage the job from start to finish. Highly recommended

8th January 2024
Trader's Response

Lovely to hear, Thank you !

Poor communication at the purchase stage and this continued for more than 3 months before our door was finally fitted. ALWAYS get any agreement in writing with this company as they seem to have selective memory. Very happy with the door, would not use Copperfield windows again

8th January 2024
Trader's Response

Thank You for the feed back, We are very sorry you felt you had a bad experience with us, However we feel this feedback is a little unjust due to the fact the Contract was signed Just before the PM put the country in to lock down, The Company was closed for 8 weeks as clear instruction from The Government. ALL Customers was sent an Email or Called to clarify our position on Trading when Lock down was first Implemented.From when the Contract was signed and door installed it was only 6 weeks (if you remove the lock down period at which point we Legally couldn’t trade)

Really pleased by the customer service provided and the installation of my door as well as the windows. Efficient and tidy.

8th January 2024
Trader's Response

That’s Very Kind , We try our best

Great customer service.

8th January 2024
Trader's Response

Thank you Very Much

Excellent service.

8th January 2024
Trader's Response

Thank you

N/A

15th November 2023

10/10

15th September 2023

10/10

15th September 2023

They did an excellent job

19th May 2023

Very professional installation. Clean and tidy too!

15th April 2023

There was a problem with the original fit (there was only a couple of mm clearance at the bottom of the door meaning a doormat would not have been possible), but to be fair they were very reasonable and refitted the door to give the clearance you would expect. It was just a shame that this wasn’t foreseen during the initial fitting as it caused quite a lot of additional work and inconvenience.

15th June 2022

Very helpful,polite and kept us informed

29th April 2022

Let us down on timing targets

9th April 2022

First Class workmanship and communication at every stage of the job

6th January 2022

Excellent service from Tony and all at Copperfield Windows.

9th December 2021

Always a reliable and pleasant firm to deal with.

16th October 2021
Trader's Response

Thank you !

The guys who completed the work were amazing- tidy, efficient, friendly and knowledgable. But the process of trying to arrange the work was not smooth or easy at all. There was several times that my e-mails went unanswered or just ignored and the time between my initial enquiry and actually booking the work was several months rather than weeks. I�m extremely happy with the overall result but the initial enquiry/booking/payment process was not good at all.

16th October 2021
Trader's Response

Thank you for the feed Back, We have took this on board and are looking at making the process a lot simpler and straight Forward, at the time we had IT issues and they have now been fixed.We don’t always get it right so apologies for that But as long as your happy with the product. Many Thanks

Very Happy with the completed work. Very professional and friendly service. Would highly recommend.

16th October 2021
Trader's Response

Thank you Very Much, Pleasure to work for you

Reliable ProfessionalPrompt

16th October 2021

Completed on time and to a good standard

15th October 2021

All finished on time to good standard

15th October 2021

Completed on time and to a good standard

15th October 2021

Brilliant!

15th October 2021

Who will be at my door? This is our Certified Competent Team

Jeff Smith

Card No. 4577

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Jeff Smith

Card No. 4577

Qualifications

Role

Competent Person - Domestic Glazing

installation

surveying

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