High Quality Joinery Ltd t/a High Quality Joinery & Aluminium Services

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I wanted some enhancements (powder coating of trickle vents, handles, hinges and trims to match the colour of the windows).
High Quality Joinery were able to fulfil the request (not all window companies would want the added hassle) and it was the reason they received the job.
They did an excellent installation and the Smart Systems product seems good quality.
I would use them again.

The installation carried out by this contractor was first class.

Friendly workmen, great advice when choosing our windows.

Windows incorrectly manufactured, incorrectly fitted, multiple problems including a handle falling off and 5 visits to remedy.

Very good workmanship on the installation and product.

I am happy with high quality journey door/window.

Really great. Would absolutely recommend

A very professional service throughout, from describing our options within their showroom, to the initial site survey and installation.

I have worked with the contractor on many previous projects and they provide a good service both pre and after sale.

We are extremely pleased with the quality of the doors and windows
The directly employed fitters, which was important to us, due to previous problems with sub contract labour, did an excellent job, hard working, punctual clean and tidy
A number of neighbours have commented on how good the final appearance is
Overall we are very happy with the end result and would not hesitate to recommend the firm

Excellent product, good quality work and installation completed exactly as promised. When issues were identified, the company responded quickly to ensure a quality outcome.

Very helpful, punctual and polite.

Yes they were really good, clean and professional, finished on time. Very pleased.

Excellent communication pre-sale.
Difficult, extended job - most issues dealt with satisfactorily although some unhelpful moments.

Great service, great product.

I have always rated HQJ at 10 over the past year as they are usually excellent in all respects.

This time I was a little disappointed after the installation of two windows to find that although the kitchen window was again excellent, the upstairs window was left dirty both inside and out.

Also, my newly decorated hallway was damaged during the installation with paint chipped off the wall half way up - although I had specifically shown the contractors the area and asked them to be careful. I wasn't informed of the damage at the time and discovered it just after HQJ had left.

Sometimes I have had to request receipts and confirmations to be provided so that I can keep my own accounting up to date during the sequence of works being carried out.

Very happy with the work done.

Jamie replace my room window , glass , window hinge all job look very good and tidiness. He has done great job throughout start to finish. In future I would really recommend to my friends and families about your window company.

Great service, great products

Professionals would highly recommend

Took care during the installation

Great product and customer service, I would definitely have no hesitation in recommending them.

Good service and product

The installers were polite and knowledgeable about the product, left the site clean and tidy. The window frames are of good quality.

Extremely happy with my new door the fitters were extremely pleasant and tidied up after themselves and did a great job

Very good service indeed. When on the day after installation one of the catches was not working, they came out that same day and fixed it.

The fitters were helpful, friendly and efficient.

The opening part of the window then seemed to stick after installation. After contacting the company, a senior fitter was booked for me, for an appointment the next working day. He arrived as promised, adjusted the opener and solved the problem.

I was very pleased with the service I received, thank you.

Can highly recommended this company from planning to completion they were excellent.

High Quality Joinery gave an easy to understand quote which was honoured. They turned up when promised, and worked hard to fit the bifold doors well.
When we had 2 or 3 "snagging" issues, they came and rectified them well.
We found them really good to work with.

Very efficient and resolved any issues quickly

The fitting team were very helpful and worked hard to complete the job.

Although one of the units ordered proved to be defective, the Company immediately dealt with the problem and installed the new unit very quickly. Good communication from the Company throughout the procedure.

Always Professional

No problems with the installation that I am aware of.

I have used this firm since 1979 in my professional capacity and have had no problems with them. They are always carry out any work in a very capable manor, always working in a vey clean, polite and tidy way. If any problems do arise, which has only only happened twice, they are always very quick to return and correct it.
Working in my professional capacity, and the type of work I carry out, I use them because they are a local firm , if any problems arise, they are easily available to attend and rectify the problem. Would highly recommend them.

Would for sure use them for future project.

Be mindful on how the edges around are finalised. We had descrepancies on who was finishing the installation of doors. Builders or window installers.

Helpful staff, really pleased with the windows installed

Could improve communication

I would highly recommend this contractor.

No comments needed as happy with work

The chaps from High Quality were friendly, hard working and pleasant to have in the house. They also tidied up very well after themselves. Would definitely use this firm again.

First class service. From purchase through to installation

Always very accommodating on all jobs

Very pleased with the customer service and work carried out and I love my new windows.

Very polite and neat finish

Really friendly, very tidy and all in did great work.

Professional company, good service and polite/friendly and helpful staff

Very professional and courteous. Product is great and would definitely recommend.

Professional, polite & excellent workmanship

Great service throughout the process.