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High Quality Joinery Ltd t/a High Quality Joinery & Aluminium Services

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Lynchford Lane Farnborough,
,
GU14 6JD

Account No: 12-2808 Contact us

About High Quality Joinery Ltd t/a High Quality Joinery & Aluminium Services

HQJ have been operating for over 40 years and are proud to offer bespoke aluminium windows, doors, Visofold Doors, roof lights, lantern lights, conservatories and orangeries which are manufactured in our own factory and installed by our directly employed fitters. We also offer a range of UPVc windows and doors along with a wide selection of Composite front doors. Please contact us to provide a free, no obligation quote.

Certifications

Certass Trade Association Membership

Active

Trustmark

Active

Cq Assured - Window & Door Repair and New Build

Active

Competent Person - Domestic Glazing

Active

Thermal Rating Register Installer

Active

High Quality Joinery Ltd t/a High Quality Joinery & Aluminium Services Reviews

0

Out of 10

Based on 336 Customer Reviews Add a Rating

Customer Service

9.4

Reliability & Timekeeping

9.54

Tidiness

9.54

Workmanship Standards

9.52

Product Suitability

9.71

Really great. Would absolutely recommend

12th February 2024

A very professional service throughout, from describing our options within their showroom, to the initial site survey and installation.

20th December 2023
Trader's Response

Thank you for your feedback.

I have worked with the contractor on many previous projects and they provide a good service both pre and after sale.

22nd November 2023
Trader's Response

Thank you for taking the time to provide feedback and for your repeat business.

We are extremely pleased with the quality of the doors and windows
The directly employed fitters, which was important to us, due to previous problems with sub contract labour, did an excellent job, hard working, punctual clean and tidy
A number of neighbours have commented on how good the final appearance is
Overall we are very happy with the end result and would not hesitate to recommend the firm

13th November 2023
Trader's Response

Thank you for your wonderful feedback and for continuing to use our services.

Excellent product, good quality work and installation completed exactly as promised. When issues were identified, the company responded quickly to ensure a quality outcome.

8th November 2023

Very helpful, punctual and polite.

6th November 2023

Yes they were really good, clean and professional, finished on time. Very pleased.

30th October 2023

Excellent communication pre-sale.
Difficult, extended job - most issues dealt with satisfactorily although some unhelpful moments.

20th October 2023

Great service, great product.

13th October 2023

I have always rated HQJ at 10 over the past year as they are usually excellent in all respects.

This time I was a little disappointed after the installation of two windows to find that although the kitchen window was again excellent, the upstairs window was left dirty both inside and out.

Also, my newly decorated hallway was damaged during the installation with paint chipped off the wall half way up - although I had specifically shown the contractors the area and asked them to be careful. I wasn't informed of the damage at the time and discovered it just after HQJ had left.

Sometimes I have had to request receipts and confirmations to be provided so that I can keep my own accounting up to date during the sequence of works being carried out.

10th October 2023

Very happy with the work done.

6th October 2023

Jamie replace my room window , glass , window hinge all job look very good and tidiness. He has done great job throughout start to finish. In future I would really recommend to my friends and families about your window company.

28th September 2023

Great service, great products

6th September 2023

Professionals would highly recommend

28th August 2023
Trader's Response

Thank you for the high praise.

Took care during the installation

24th July 2023
Trader's Response

Thank you for your positive feedback

Great product and customer service, I would definitely have no hesitation in recommending them.

21st June 2023
Trader's Response

Very pleased to hear it and thank you for the wonderful feedback.

Good service and product

7th June 2023
Trader's Response

Thank you for your kind feedback

The installers were polite and knowledgeable about the product, left the site clean and tidy. The window frames are of good quality.

2nd May 2023
Trader's Response

Thank you for taking the time to provide us with great feedback.

Extremely happy with my new door the fitters were extremely pleasant and tidied up after themselves and did a great job

10th April 2023
Trader's Response

Thank you for the positive feedback

Very good service indeed. When on the day after installation one of the catches was not working, they came out that same day and fixed it.

1st April 2023
Trader's Response

Thank you for the great feedback

The fitters were helpful, friendly and efficient.

The opening part of the window then seemed to stick after installation. After contacting the company, a senior fitter was booked for me, for an appointment the next working day. He arrived as promised, adjusted the opener and solved the problem.

I was very pleased with the service I received, thank you.

17th March 2023
Trader's Response

So pleased to hear that we managed to resolve your issue quickly and that you are pleased with our service.

Can highly recommended this company from planning to completion they were excellent.

17th March 2023
Trader's Response

Thank you for the wonderful feedback

High Quality Joinery gave an easy to understand quote which was honoured. They turned up when promised, and worked hard to fit the bifold doors well.
When we had 2 or 3 "snagging" issues, they came and rectified them well.
We found them really good to work with.

11th February 2023
Trader's Response

We are very thankful for your review and pleased we managed to sort out the snagging issues to your satisfaction.

Very efficient and resolved any issues quickly

The fitting team were very helpful and worked hard to complete the job.

31st January 2023
Trader's Response

Thank you for the super feedback.

Although one of the units ordered proved to be defective, the Company immediately dealt with the problem and installed the new unit very quickly. Good communication from the Company throughout the procedure.

9th January 2023
Trader's Response

We are sorry that you initially experienced a problem. We are happy to learn that you are pleased with how we dealt with it.

Always Professional

3rd January 2023
Trader's Response

Thank you for taking the time to provide positive feedback for us.

No problems with the installation that I am aware of.

15th December 2022
Trader's Response

Great to know, we are always happy to discuss any issues that may arise.

I have used this firm since 1979 in my professional capacity and have had no problems with them. They are always carry out any work in a very capable manor, always working in a vey clean, polite and tidy way. If any problems do arise, which has only only happened twice, they are always very quick to return and correct it.
Working in my professional capacity, and the type of work I carry out, I use them because they are a local firm , if any problems arise, they are easily available to attend and rectify the problem. Would highly recommend them.

6th December 2022
Trader's Response

Thank you for such a wonderful review and we are so pleased that you decided to keep using us over the years.

Would for sure use them for future project.

25th November 2022
Trader's Response

That it great to know, thank you.

Be mindful on how the edges around are finalised. We had descrepancies on who was finishing the installation of doors. Builders or window installers.

24th November 2022
Trader's Response

Thank you for the feedback, we value comments on where we can improve our service.

Helpful staff, really pleased with the windows installed

31st October 2022
Trader's Response

Good to hear, thank you for leaving feedback for us.

Could improve communication

11th October 2022
Trader's Response

Thank you for taking the time to leave feedback. I am sorry you felt our communication was not up to scratch, I will let the team know that this is an area we need to improve on as we always strive to give good service.

I would highly recommend this contractor.

4th September 2022
Trader's Response

Thank you for the positive feedback

No comments needed as happy with work

22nd August 2022
Trader's Response

Very pleased to hear you are happy with our work.

The chaps from High Quality were friendly, hard working and pleasant to have in the house. They also tidied up very well after themselves. Would definitely use this firm again.

6th June 2022
Trader's Response

Thank you for leaving us such a super review.

First class service. From purchase through to installation

16th May 2022
Trader's Response

Thank you for the positive feedback

Always very accommodating on all jobs

28th April 2022
Trader's Response

Great to hear, thank you for leaving a review

Very pleased with the customer service and work carried out and I love my new windows.

27th April 2022
Trader's Response

Thank you for the great feedback

Very polite and neat finish

6th April 2022
Trader's Response

Thank you for leaving a review and for the kind feedback

Really friendly, very tidy and all in did great work.

29th March 2022
Trader's Response

That is great to hear, thank you for the positive feedback

Professional company, good service and polite/friendly and helpful staff

14th March 2022
Trader's Response

Thank you for your positive feedback, we really appreciate it.

Very professional and courteous. Product is great and would definitely recommend.

9th February 2022
Trader's Response

Thank you for the super feedback and really pleased to hear you would recommend us.

Professional, polite & excellent workmanship

1st February 2022

Great service throughout the process.

6th January 2022
Trader's Response

Thank you very much for the kind feedback

Excellent work and high quality products

Strongly recommended.

30th December 2021
Trader's Response

Thank you for the brilliant feedback.

Paul was very good letting me take time to decide what I needed ,workmen very friendly and considerate

14th December 2021
Trader's Response

That is great to hear, we pride ourselves that we don't do "pushy" sales and pleased that our workmen were helpful.

High Quality Joinery have completed a number of projects for me in the past and I have always received the highest standards of service from them.

1st December 2021
Trader's Response

Great to know, please don't hesitate to contact us if we can help with any future projects.

The customer support in the lead in period was poor, never calling me back. The product (door) is of a high standard.

19th November 2021
Trader's Response

Thank you for your feedback. I am sorry that you felt we did not keep you informed, we will take this on board so that we can continue to improve our service. Pleased that you are happy with your door.

Excellent service and lovely windows..

10th November 2021
Trader's Response

Thank you giving us a thumbs up and good feedback

Excellent service and wonderful windows!

10th November 2021
Trader's Response

Thank you for the great feedback

They were excellent

5th November 2021
Trader's Response

Thank you for your good feedback

Our Qualified Team

Paul Lingwood

Card No. 000221

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Paul Lingwood

Card No. 000221

Qualifications

Role

Cq Assured - Window & Door Repair and New Build

installation

surveying

supervisor

Competent Person - Domestic Glazing

installation

surveying

supervisor

Thermal Rating Register Installer

installation

surveying

supervisor

Gary Manion

Card No. 000451

View Skills
×

Gary Manion

Card No. 000451

Qualifications

Role

Competent Person - Domestic Glazing

installation

surveying

Thermal Rating Register Installer

installation

surveying

Charlie Lingwood

Card No. 010292

View Skills
×

Charlie Lingwood

Card No. 010292

Qualifications

Role

Thermal Rating Register Installer

installation

Andrew Haigh

Card No. 001829

View Skills
×

Andrew Haigh

Card No. 001829

Qualifications

Role

Competent Person - Domestic Glazing

installation

Thermal Rating Register Installer

installation

Billy Gosden

Card No. 001900

View Skills
×

Billy Gosden

Card No. 001900

Qualifications

Role

Competent Person - Domestic Glazing

installation

Thermal Rating Register Installer

installation

Jamie Cunliffe

Card No. 009393

View Skills
×

Jamie Cunliffe

Card No. 009393

Qualifications

Role

Competent Person - Domestic Glazing

installation

Martin Chotter

Card No. 002943

View Skills
×

Martin Chotter

Card No. 002943

Qualifications

Role

Competent Person - Domestic Glazing

installation

Thermal Rating Register Installer

installation

Thomas O'Neil

Card No. 008416

View Skills
×

Thomas O'Neil

Card No. 008416

Qualifications

Role

Competent Person - Domestic Glazing

installation

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