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High Quality Joinery Ltd t/a High Quality Joinery & Aluminium Services

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Lynchford Lane ,
Farnborough,
GU14 6JD

Account No: 12-2808 Contact us

About High Quality Joinery Ltd t/a High Quality Joinery & Aluminium Services

HQJ have been operating for over 40 years and are proud to offer bespoke aluminium windows, doors, Visofold Doors, roof lights, lantern lights, conservatories and orangeries which are manufactured in our own factory and installed by our directly employed fitters. We also offer a range of UPVc windows and doors along with a wide selection of Composite front doors. Please contact us to provide a free, no obligation quote.

Certifications

TrustMark - Window & Door Repair, Replacement and Secondary Glazing

Active

Competent Person - Domestic Glazing

Active

Trustmark

Active

Thermal Rating Register Installer

Active

High Quality Joinery Ltd t/a High Quality Joinery & Aluminium Services Reviews

0

Out of 10

Based on 395 Customer Reviews Add a Rating

Customer Service

9.44

Reliability & Timekeeping

9.57

Tidiness

9.58

Workmanship Standards

9.54

Product Suitability

9.68

Knowlegable fitters and sales team

23rd March 2026

We were well impressed with the new window and replacement windows purchased from High Quality Joinery. The product was indeed of ‘High Quality,’ and the workmanship by the fitters was first class. We would highly recommend HQJ to any potential client. AD

19th February 2026
Trader's Response

Thank you for your wonderful feedback and recommendation, it is greatly appreciated.

We were very happy with all aspects of the service provided by the contractor.

12th February 2026
Trader's Response

We really appreciate your ratings and lovely comments, thank you.

The two fitters that attended on the day were very polite, worked quickly and made a very good job of making good after.

22nd December 2025
Trader's Response

We really appreciate the ratings and comments you provided, thank you.

All went well with no problems.

17th December 2025

They were well organised, timely & efficient.

30th October 2025

Amazing service throughout, dealt with people from initial contact, coming to my house to inspect and measure and then installation, every part of the experience was carried out with the upmost of customer care.

29th October 2025

We are very, very happy with the work done. The new window is great and we can see the care and attention that went into the replastering and the new window sill etc. Great people.

27th October 2025

First class .
Professional team from start to finish .
Project ideas made such a difference at the start .
Workmanship brilliant.
Donโ€™t hesitate to use .
๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ๐ŸŒŸ

24th October 2025

The contractor was good and very accommodating and patient with us.

24th October 2025

Great from start to finish

17th October 2025
Trader's Response

Thank you very much for the wonderful feedback

Everything was done well but there was a problem with the thumb lock on one door. They returned quickly and sorted it out.

28th August 2025
Trader's Response

Thank you for your great feedback and glad we managed to sort out your issue in a timely manner.

Minor issues following installation were dealt with quickly and efficiently.

27th August 2025
Trader's Response

Thank you for the super feedback, it is much appreciated.

We are very happy with the doors now that the one glitch with the internal thumb lock has been fixed. The response to the problem was very quick and properly dealt with. We have gone back to this company for additional doors in the light of our experience.

21st August 2025

Spot on customer service.

21st July 2025
Trader's Response

Thank you so much for your wonderful feedback, it is really helpful to us.

Excellent team. Great windows.

20th June 2025
Trader's Response

Dear Mr Isaacs
Thank you very much for the excellent review and positive comments.

I would recommend the workmanship but not the customer service.

19th June 2025
Trader's Response

Thank you for taking to time to rate our service. We have taken on board the points you raised regarding our communications so that we can improve on our future service.

Customer service is excellent and very helpful staff.

12th June 2025
Trader's Response

Thank you for taking the time to review our company and service, we really appreciate the positive feedback.

Customer service is excellent and extremely helpful staff.

12th June 2025

Exactly what we wanted – the one flaw in the original installation was corrected within days, and without question.

23rd May 2025
Trader's Response

Dear Mr Gale
Thank you for providing us with such great ratings and positive feedback
Kind regards
HQJ Team

Very pleased with the job

23rd May 2025

We have used High Quality Joinery Ltd many times over the years and being a family run company they offer excellent service and the standard of the work is always very high.

18th April 2025

It was discovered that some of the windows installed were faulty. HQJ came out to inspect and they then called out the manufacturer promptly who put in place the manufacture and installation of replacements necessary, keeping us informed at all times.

11th April 2025

As ever an amazing service and product.

4th April 2025

From start to finish It was a pleasure doing business with High Quality Joinery They were very helpful and knowledgeable I loved that they were a family business and everyone I spoke to on the phone or met personally was really friendly Wonderful Company

1st April 2025

Unfortunately the initial door install workmanship was poor leaving a list of issues that needed to be addressed. To be fair, after reviewing the list of issues, photographs and the physical install the company fixed them all to a high standard, but, it took two men 5 hours to strip out the door liners, architrave and sill that they had fitted, fill the significant holes that had been left and refinish the surrounding walls which is testament to the mess it had been left in. Inital install would have rated a 1, the retrofix was a 9 but given that it should not have been left in the state it was I have rated a 5.
I would also say tidiness was not what I would have expected. I had preboarded my floor and covered the stair carpet with plastic and it was a good thing as all the contractor had to cover the area with was cotton dust sheets. Given that they had done a pre-survey and this was a front door replacement in a victorian house where there was a lot of embedded timber to remove, both wooden floor and carpet would have been seriously compromised by the rubble and grit that naturally resulted without my preparation.

27th February 2025

The person who fitted the door was very friendly and helpful with questions.

7th January 2025

A very good job done, carried out professionally and cheerfully.

5th December 2024

HQJ did a fantastic job, and were constantly in touch and reactive to snagging issues. ย Really happy to recommend.

3rd December 2024

Gave a great service in installing the windows and were polite and helpful throughout the work

12th November 2024

I wanted some enhancements (powder coating of trickle vents, handles, hinges and trims to match the colour of the windows).High Quality Joinery were able to fulfil the request (not all window companies would want the added hassle) and it was the reason they received the job.They did an excellent installation and the Smart Systems product seems good quality.I would use them again.

14th September 2024
Trader's Response

Thank you for your wonderful feedback. As all our aluminium products are bespoke we will do our upmost to provide you with exactly what you are after.

please send me a copy of this certificate by postThanks

14th September 2024

Very good workmanship on the installation and product.

11th June 2024

Please note correct address is no.26 not 28 as shown.Excellent products together with a great installation team, showroom and helpful staff

11th June 2024

Friendly workmen, great advice when choosing our windows.

29th March 2024

Really great. Would absolutely recommend

9th February 2024

Efficient, flexible and a high quality of work and finishing.

8th January 2024

Overall service good but let down by a couple of incidents and also had to keep chasing for updates and snagging. Communication of the last details has been poor.

8th January 2024

Extremely friendly, helpful, competitively priced and knew the market.Due to bereavement within the family a few oversights took place and installation was delayed. Understandable.

8th January 2024

The installation guys were really competent and hard working and reliable. I’m really happy with the work.

8th January 2024

This is the second time I have used HQJ for a project on a house and both times their professionalism and aftercare is has been flawless. Happy customer and highly recommend.

8th January 2024

We are very happy with the work carried out on our property

8th January 2024

Used this company for many years and very impressed with products and standards Thankyou

8th January 2024

Excellent service from HQJ from start to finish, highly recommended

8th January 2024

Many faults with the new windows and doors, including chips, marks, scratches to frames and chips/scratches to windows. Late delivery meant that windows were installed whilst snowing, I am sure this did not help. But it is not clear what % is due to the contractor. Still awaiting review / resolution, so scores may improve if we receive a positive outcome. Customer service marked as 5 as all dealings with builder so we are not dealing directly with the contractor.

8th January 2024

No

8th January 2024

Fantatsic service, especially as the door was installed in the pouring rain. Installer arrived on time and left the property in a neat and tidy state.

8th January 2024

From planning to completion all was first rate

8th January 2024

Would recommend HQJ, our new patio doors look fantatsic and the team did a great job and worked really hard.

8th January 2024

Front door sill was supplied with incorrect colour. Should have been checked prior as there was time prior to installation. Then sill end caps were missing so had to return twice to complete. Did not inconvenience us greatly but indicates the process could be improved. Nice thought on their part to supply us a small pot of touch-up paint

8th January 2024

The Contractor was very good and we are very happy with the bifolds.

8th January 2024

Good product, good workmanship, fair prices

8th January 2024

Excellent work

8th January 2024

Outstanding quality of installation, tidiness, courtesy at a good value price. I would have no hesitation in recommending HQJ for windows, doors and joinery work.

8th January 2024

Excellent work, thank you.

8th January 2024

A very professional service throughout, from describing our options within their showroom, to the initial site survey and installation.

19th December 2023

We are extremely pleased with the quality of the doors and windows The directly employed fitters, which was important to us, due to previous problems with sub contract labour, did an excellent job, hard working, punctual clean and tidyA number of neighbours have commented on how good the final appearance isOverall we are very happy with the end result and would not hesitate to recommend the firm

10th November 2023

Excellent product, good quality work and installation completed exactly as promised. When issues were identified, the company responded quickly to ensure a quality outcome.

7th November 2023

Very helpful, punctual and polite.

3rd November 2023

I have always rated HQJ at 10 over the past year as they are usually excellent in all respects.This time I was a little disappointed after the installation of two windows to find that although the kitchen window was again excellent, the upstairs window was left dirty both inside and out.Also, my newly decorated hallway was damaged during the installation with paint chipped off the wall half way up – although I had specifically shown the contractors the area and asked them to be careful. I wasn’t informed of the damage at the time and discovered it just after HQJ had left. Sometimes I hav

6th October 2023

Very happy with the work done.

5th October 2023

Jamie replace my room window , glass , window hinge all job look very good and tidiness. He has done great job throughout start to finish. In future I would really recommend to my friends and families about your window company.

26th September 2023

This isn’t about the contractors – who, as always, were very good indeed – but I don’t know why my date of birth is required above? Since it is showing today’s date then I am leaving it as currently set.

24th August 2023

Great service, great product.

29th July 2023

Took care during the installation

21st July 2023

Great product and customer service, I would definitely have no hesitation in recommending them.

20th June 2023

The installers were polite and knowledgeable about the product, left the site clean and tidy. The window frames are of good quality.

28th April 2023

Extremely happy with my new door the fitters were extremely pleasant and tidied up after themselves and did a great job

7th April 2023

Professionals would highly recommend

21st March 2023

Can highly recommended this company from planning to completion they were excellent.

16th March 2023

The fitters were helpful, friendly and efficient. The opening part of the window then seemed to stick after installation. After contacting the company, a senior fitter was booked for me, for an appointment the next working day. He arrived as promised, adjusted the opener and solved the problem. I was very pleased with the service I received, thank you.

16th March 2023

Good service and product

10th March 2023

Although one of the units ordered proved to be defective, the Company immediately dealt with the problem and installed the new unit very quickly. Good communication from the Company throughout the procedure.

6th January 2023

Be mindful on how the edges around are finalised. We had descrepancies on who was finishing the installation of doors. Builders or window installers.

24th November 2022

Helpful staff, really pleased with the windows installed

1st November 2022

First class service. From purchase through to installation

13th May 2022
Trader's Response

Thank you for the positive feedback

Always very accommodating on all jobs

27th April 2022
Trader's Response

Great to hear, thank you for leaving a review

The chaps from High Quality were friendly, hard working and pleasant to have in the house. They also tidied up very well after themselves. Would definitely use this firm again.

26th April 2022
Trader's Response

Thank you for leaving us such a super review.

Really friendly, very tidy and all in did great work.

14th March 2022
Trader's Response

That is great to hear, thank you for the positive feedback

Professional company, good service and polite/friendly and helpful staff

11th March 2022
Trader's Response

Thank you for your positive feedback, we really appreciate it.

Very professional and courteous. Product is great and would definitely recommend.

7th February 2022
Trader's Response

Thank you for the super feedback and really pleased to hear you would recommend us.

Very polite and neat finish

18th January 2022
Trader's Response

Thank you for leaving a review and for the kind feedback

Great service throughout the process.

5th January 2022
Trader's Response

Thank you very much for the kind feedback

Professional, polite & excellent workmanship

3rd December 2021

Very pleased with the customer service and work carried out and I love my new windows.

3rd December 2021
Trader's Response

Thank you for the great feedback

High Quality Joinery have completed a number of projects for me in the past and I have always received the highest standards of service from them.

30th November 2021
Trader's Response

Great to know, please don’t hesitate to contact us if we can help with any future projects.

The customer support in the lead in period was poor, never calling me back. The product (door) is of a high standard.

17th November 2021
Trader's Response

Thank you for your feedback. I am sorry that you felt we did not keep you informed, we will take this on board so that we can continue to improve our service. Pleased that you are happy with your door.

Excellent service and wonderful windows!

6th November 2021
Trader's Response

Thank you for the great feedback

Paul was very good letting me take time to decide what I needed ,workmen very friendly and considerate

6th November 2021
Trader's Response

That is great to hear, we pride ourselves that we don’t do “pushy” sales and pleased that our workmen were helpful.

They were excellent

2nd November 2021
Trader's Response

Thank you for your good feedback

The matching of the original stained glass windows which these replaced excellent. Slight problem with initial installation, but quickly remedied.

16th October 2021

We have used them now for 3 different projects and they have always been excellent

16th October 2021

We are really delighted with High Quality Joinery and their product. They went above and beyond with their customer service and their workmen were careful, knew their craft very well, executed the job brilliantly and were incredibly tidy. Can’t fault them and would definitely recommend them, without hesitation.

16th October 2021

Very satisfied with doors and windows. The installers were very tidy and professional.

16th October 2021

First class contractor, always happy to provide advice as the work was carried out. Tradesmen onsite were all friendly and polite. Would recommend.

16th October 2021

“Really good, no problems”

16th October 2021
Trader's Response

Thanks you for your positive feedback

High-Quality Joinery High quality finish!

16th October 2021
Trader's Response

Wonderful review, thank you.

“Very good”

16th October 2021
Trader's Response

Very pleased to hear you are happy with our service, thank you.

Excellent work.

16th October 2021

Even though the Covid epidemic interrupted the process the company kept in contact acted efficiently and the installation was carried out well.

16th October 2021

Tidy, efficient, non-intrusive, got on with it, cleaned up after job ocmpeted, asked that the work be inspected on completion

16th October 2021

Very impressed with the standard of the workmanship and the quality of the front door and the surrounding framework etcIt was refreshing to use a local form who employed their own workforce who were very clean and tidy and conscientious Based on our experience I would certainly recommend and use this firm again

16th October 2021
Trader's Response

Thank you for your kind feedback and we are very pleased to hear that you are happy with your new door.

“Excellent, happy with the job”

16th October 2021
Trader's Response

Great to hear, thank you for your feedback

Very pleased with the front door and installation; this is the second house I have used High Quality Joinery.

16th October 2021

Excellent products and installation work.

16th October 2021
Trader's Response

Thank you for your kind feedback.

Door is perfect, HQJ a very good manufacturer and installer.

15th October 2021
Trader's Response

Thank you for your positive feedback, we are very happy to hear you are pleased with your door.

Initial design drawings with contract were incorrect and didn’t reflect what had been discussed during property survey. This was changed when requested but timescale for delivery and installation were not met. Quality of door is good.

15th October 2021
Trader's Response

Thank you for your feedback, I’m sorry things didn’t go smoothly at the beginning. Due to supplier issues we have now changed our lead times so that we can provide more accurate lead times. I am pleased you are happy with the door.

Used High Quality Joinery for over 30 years – always excellent product / service at a good price – thoroughly recommended.

15th October 2021
Trader's Response

Thank you for your feedback, proud to be still trading after 30 years!

Very helpful, competitive pricing and quality workmanship.

15th October 2021
Trader's Response

Thank you for taking the time to leave a positive rating.

Excellent service and lovely windows..

15th October 2021
Trader's Response

Thank you giving us a thumbs up and good feedback

The company was very efficient, replied in a timely manner to e-mails and kept appointment times.The work was carried out in a very efficient manner and we are very pleased with the products.

15th October 2021
Trader's Response

Thank you for your positive feedback, very happy to hear you are pleased with what we installed for you.

Good lads

15th October 2021

High quality workmanship, very pleased

15th October 2021
Trader's Response

So pleased with your feedback, thank you

Good company and excellent installation.

15th October 2021
Trader's Response

Thank you for taking the time to leave us a positive rating

Non pushy sales approach, great quality doors and windows backed up and fitted by happy efficient staff, top job.

15th October 2021
Trader's Response

Thank you for your kind words, we aim to offer great services.

Very efficient and friendly service. The customer care was great.

15th October 2021
Trader's Response

That is great to hear, thank you for the lovely feedback

Great service, good product and friendly staff

15th October 2021
Trader's Response

Thank is great to hear, thank you.

After the order was placed problems were experienced with delivery and installation times which, we were told, was due to the manufacturer not processing the order diligently. The quality of the product is excellent and the installation team were both speedy and efficient with an excellent standerd of work.

15th October 2021
Trader's Response

Thank you for taking the time to supply feedback, we do find this useful so that we can continue to improve our service.

Very impressed with the service, care and attention, and their friendliness of the team.

15th October 2021
Trader's Response

Thank you for your positive feedback

Very reliable company with good suggestions and products Excellent service

15th October 2021
Trader's Response

Thank you for the positive feedback

Excellent work and high quality products Strongly recommended.

15th October 2021
Trader's Response

Thank you for the brilliant feedback.

We have been very happy with the service we have received from HQJ Ltd.It has been first class from start to finish.We would highly recommend them.

15th October 2021
Trader's Response

Thank you for the great feedback and very pleased that you would recommend us.

Who will be at my door? This is our Certified Competent Team

Paul Lingwood

Card No. 221

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Paul Lingwood

Card No. 221

Qualifications

Role

Competent Person - Domestic Glazing

installation

surveying

supervisor

Andrew Haigh

Card No. 001829

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Andrew Haigh

Card No. 001829

Qualifications

Role

Competent Person - Domestic Glazing

installation

Billy Gosden

Card No. 001900

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Billy Gosden

Card No. 001900

Qualifications

Role

Competent Person - Domestic Glazing

installation

Thomas O'Neil

Card No. 008416

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Thomas O'Neil

Card No. 008416

Qualifications

Role

Competent Person - Domestic Glazing

installation

Callum Kennedy

Card No. 012657

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Callum Kennedy

Card No. 012657

Qualifications

Role

Competent Person - Domestic Glazing

installation

Ollie Kennedy

Card No. 012656

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Ollie Kennedy

Card No. 012656

Qualifications

Role

Competent Person - Domestic Glazing

installation

Charlie Lingwood

Card No. 010292

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Charlie Lingwood

Card No. 010292

Qualifications

Role

Competent Person - Domestic Glazing

installation

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