Crystal Clear Windows (Yorkshire) Ltd t/a Global Windows

Professional throughout.

Very friendly and thorough team.

Excellent service, excellent work carried out in good time and very pleased with the finished result. Thank you

Excellent work carried out neatly and efficiently. Fair price. Installers were excellent as were surveyors

I just had my windows installed and I am very happy with the quality of the windows. The two men that installed them were very professional and polite and kept me informed throughout. The company itself made sure I was happy with everything and left it with � if there are any problems please do not hesitate to call�. .Thank you to the team.

The contractor was a very polite young man who worked hard replacing our back door. Hard job especially working on his own! He tidied up after he’d done the job.

Professional throughout, kept us informed of what they were doing and why. Arranged replacement glass for broken unit and replaced quickly.

Briliant in every way.

we would highly recommend Crystal Clear Windows (Yorkshire) Ltd t/a Global Windows

The service I received from Global Windows was excellent from start to finish,the quality and workmanship was first class and I would highly recommend the company. I wouldn�t hesitate to use them again in the future.

10 years ago Global erected a garden room for us and replaced all our external doors and windows. Over that time they have responded quickly if we have had any issues.As a result I recently called them to replace the rotting timber framed windows on our Garage / Workshop. Again they have done an excellent job.

After installation we found that the door furniture (knocker) was of a much lower quality than the door, the contractor advised that they were unable to do anything about it.

Andy and Shawn was very polite and friendly. They worked very hard, as soon as they arrived got straight to work. I am hopeing they are fitting my daughters windows this week. Would definitely recommend Global from ordering the windows, to measureing and fitting. Friendly and helpful staff on the phone also

Jamie was very courteous and friendly. His workmanship was excellent.

No hard sell techniques. Very clear communications including safety advice during fitting. Very professional company.

Most professional service I have experienced from anyone doing work to my home. Would recommend to anyone.

The workmanship and communication was excellent

First class company. The sales team were excellent. We were provided with excellent documentation about our window installation well in advance of the work being carried out. This included maintenance and cleaning and a comprehensive risk assessment.The lads on site were excellent. They got on with the job, were cooperative and patient, excellent workmanship. We had two slight problems, but these were resolved straight away, without quibble and to our satisfaction.We have no hesitation in recommending this firm.

Excellent customer service and quick to put right any faults I initially found with products after installation

So far one of the best I have had to do work for me. I am highly satisfied with the work done, I will give them 11out of 10.

If only everything was as easy as having new windows from Global. Everything was very straightforward from the beginning including being able to speak with human beings rather than today’s incessant press this number or that number,I have already made two recommendations.

Did exactly what we wanted and they look perfect

Global Windows, very honest ,gentle and helpful people. Excellent customer service, no hidden charges and they kept to their delivery time .

The guys who came were courteous and very tidy,and were sympathetic to our needs Thankyou

The workmen arrived later than anticiptated time given, due to unforseeable circumstances on their part. It would have been good if I had a phone call informing me of this rather than me having to call the contractor to chase up what was happening. The wait for nearly 2 hours past the anticipated time. This is the first time this has happened when work has been undertaken for meI have used this contractor before & continue to do so due to the high quality of service they provide

Would highly recommend Global Windows

Excellent tidy professional job.

A first class product installed by a very good fitter.

Very pleased we chose Global for our new front door. On our visit to their Handsworth showroom we were given a very reasonable quote which was far cheaper than a quote we had from another company after much haggling.The global staff were very professional, friendly and easy to deal with and there was never any pressure to buy or sign on the day.The fitting was done at the agreed date and time. The fitters were polite and courteous and completed the job with minimum disturbance and tidied up thoroughly afterwards.We’re very pleased with the end result and would be happy to use Global for fu

Great service from beginning to end. Clear communications from the company, consistent attention to detail and the installation team did a great job on the day.

Friendly and professional service. Would definitely recommend

They did a great job overall however I was disappointed they did not refit the magnetic contacts for the alarm.

everyone we dealt with was very professional and nicethe work was done very wellthe door looks lovely

Excellent work

Good standards all round, pleasant personality and efficient. Can recommend.

An excellent job all round.

Good product, installed to a good standard.

Global have done an excellent job for us on our bi-fold project. Everything has run to schedule and is exactly as we hoped. Very pleased with the results.

Absolutely brilliant from start to finish. All our expectations have been surpassed and then some. Congrats to all at Global you have set the standard others can only aspire to.

I still believe that, regardless of what the contractor says, that it is not acceptable to install brand new damaged and defective products and that the resolution is to repair these brand new products.

We would highly recommend this Company. Extremely professional and courteous service from Sales personnel and window fitters from start to finish of project. Not one single hitch. Would not hesitate to recommend them to friends and family.

Installation was generally good. This installer did not have the attention to detail previous team had. This one left a lot of black handprints on surfaces (interior walls). Windows weren’t cleaned well. Kitchen window has sticky residue and bathroom has pen marks saying ‘SI 70’ that are proving awkward to clean.

I would highly recommend and would definitely use again. Anthony and Craig got on with the job and cleaned up afterwards.

The installation team keep you up to date and informed of any problems that may occur.

Good job, well carried out

Pleasant, professional and no hard sell.

I’d discussed when they came to do the survey installing a new door bell same site as old one. The man said this would be fine, when the fitters came they said they wouldn’t do it as hadn’t been put on the job sheet. This was disappointing and I would have been stuck without one, but a family member agreed to fit it for me at a later time. The original fitted door handle was damaged. notified same day as had already left house. this was replaced a week later with another damaged one and then ordered another, third time satisfactory. The customer service man Dave communicated well and every a

On both days of fitting the window and door in my conservatory they were working with dreadful weather. When they removed the whole side it was the day it started snowing!! They must have been freezing and soaked but they persevered in order to get the new one installed. They had to return another day to finish it off. Unfortunately for them it was a really wet day but they didn�t falter and when they left they took all the rubbish with them� two very pleasant young men.

Global windows were perfect from start to finish, with Paul talking us through all the options at the start through to Andy and Shaun being so professional and personable during the install. They went above and beyond to sort any issues that came up while doing the work and communicated everything with us each day. The final product looks brilliant!

Efficient with competitive prices.

Very friendly fellows. Exceeded on the finished item

Have used Global Windows several times and would recommend them highly to anyone needing doors and/or windows.

Installation team excellent.Initial survey poor – ‘surveyor’ did not understand the client brief and ordered the wrong size window.Recommended with provisor that when signing the survey document state that the ‘dimensions stated have not been checked’ otherwise they will imply that it is your responsibility to check accurate required measurements, which is clearly not true otherwise why have a ‘surveyor’ at all?

The 2 lads where fantastic keegan & Arron. Couldn’t have asked for better fitters really pleased.

Everyone was very professional.The only disappointment is that the small skirting board returns were not put back on to finish the job. We now have to get someone to replace them. Also the fitters were an hour and half late arriving..so we had to get cover for school run..

Good service throughout, with no hard sell. Listened to my requirements, giving advice and possible solutions so that I could make an informed choice.

Helpful team & good product

I am thrilled with my new door.

Excellent customer service and workmanship. I would highly recommend.

Well organised at all levels. The work was done quickly and efficiently and the two installers, Aran and Kegan worked very hard. They were neat and considerate leaving nothing for us to clear up.When we had the preparatory appointments your staff explained everything clearly and listened carefully when we told them what we wanted.We were pleased with the look of the new Windows inside and outside too. Thank you.

Global Windows had been recommended to us. From the friendly welcome we received when we visited the showroom and the information given to us regarding Composite Doors by Doug. Doug came to measure up and the estimator came (sorry cant remember his name) again a great guy. Andy and Shaun came to fit the door, lovely guys, very friendly and they were so neat and tidy, no mess whatsoever. Would definitely recommend Global

polite, friendly and efficient

Second door fitted by Global Windows and just as good as the first door. Andy and Sean arrived on a horrible rainy day, but they got on with the job and cleaned up after they had finished, so was very pleased, but still felt sorry for them working in such horrible conditions.And the door we picked looks absolutely beautiful.

Everything went smoothly,and completed correctly !!

Pleasant couple, just got on with the job. Excellent level of workmanship throughout.

Simon and nick made a fantastic job fitting my new windows and door in. Highly recommended top quality workmanship at the highest level. Everyone who ive dealed with at Global windows as been very helpful indeed.

Efficient reliable company and staff. who did their best to accommodate our requirements

The two installers Andy and Shaun were Excellent and considerate at all times. We’re delighted with the finished Result.Thanks.

From start to completion Global Windows were very professional and easy to deal with. Everything went to plan that I was kept informed at all times and nothing was too much trouble to ensure that I got what I wanted. I am highly delighted with the work carried out and would have no hesitation in recommending Global Windows. I look forward to spending many happy hours in the sun room, from a very satisfied happy customer.

Very good installation, quick clean and tidy workmanship, pleasant guys to talk to,Very pleased all together.

Andy and Anthony did a fantastic job. Friendly and reliable. They completed the work in under two hours and left hardly any damage. Great job.

Super service and lovely windows. Andy and Shaun, the fitters, were very friendly and worked extremely professionally.

Great service, very pleased.

Pleased with the product, the workmanship, friendliness, of all staff from beginning to end.

This Company could not have provided a better service than that was provided.

Excellent quality of materials and workmanship wouldn�t hesitate to recommend them.

There was a mistake in the first instalment, fitters accepted full responsibility and came back asap with the right size piece which was then fitted to a high standard. We are very pleased with the final product and fitting

Great service to a standard i expect.

We have used Global Windows before without too much trouble. The job carried out professionally and good quality work. I can recommend them.

Outstanding service. Everyone involved with the company could not have been more attentive or helpful in delivering exactly what I wanted from the project. Nothing was too much trouble and they were always available to give accurate information and friendly advice when needed.

All work carried out to a high standard.

The whole process was well organised. Seamless. If there were issues and there was on one window, the latch mechanism was broken but a replacement was promptly sourced and fitted. End result has improved the appearance of my home and sound insulation.

Global Windows are A1,would recommend them anyone considering new windows .we�ll done ? Global Mr &Mrs Gale

Excellent service doors look fabulous very happy

No.

Easily organised. All work carried out quickly and to a high standard.

The office staff and sales staff are pleasant, amenable and efficient. Likewise the installers. I would highly recommend this company to anyone seeking to have PVC windows and doors installed.

There were issues around communication between members of staff/directors and myself. When the windows were installed, some sealant work was not finished because the scaffolding was in the way. I was told someone would return to complete the job, but they didn’t. It took a while for someone to come and apply the sealant, and no-one seemed to know the work hadn’t been done. I then received notification that someone was coming on a certain day, but he didn’t arrive, and I wasn’t informed of this. I had to chase the job up again. There was confusion. also. about the fact that I was giv

Good quality work force Clean and tidy, prompt and efficient and furthermore conscientiousGood after service and been around for a long time

GLobal Windows were excellent in their service and delivery. Extremely tidy.

Very clean and professional

We were very satisfied with the whole process and the windows look very pleasing. Thank you

i have filled this form in before snagging completed ,such is my confidence in the company

Good service. on time, decent tidy installation

Good service, on time, decent tidy installation

The quality of the materials is very good, the fitting teams are also very good, the standard of work, the tidiness etc was spot on, the only issue i had was at the manufacturing stage, a small side panel was incorrectly made twice, and had to be refitted, however this was done at the company cost, apologies were made, and these things do happen. Overall i was happy with the company.

The two guys Antony & Finn worked non stop & to a high standard they cleaned up as they went and left everything clean and tidy every evening

No.

A job well done

We are very pleased with the windows recently fitted by Global the installation was carried out in a very professional way by Andy and Shaun who were very pleasant and left the house clean and tidy each day they left we could not be more pleased

Fast, punctual and efficient workers who do the job right first time

The whole process was seamless from viewing and ordering to installation. Fitters were prompt, tidy and professional. Excellent customer service..

Completed the work to a high standard and explain all aspects clearly, well done.

Professional fit and pleasant operatives.

Efficient and professional.

efficient service

Neat and tidy job, done on time, no errors.

As an autistic person, I usually find organising and having contractors at my home incredibly stressful. But these guys made it so easy. They were incredibly tidy and respectful, and worked so hard and quickly and professionally with no fuss and they finished off things so they looked beautiful too. They took care and pride in their work and they were kind too. Obviously just had the windows and doors installed, so can’t really report on the long term quality product yet, but as far as service and fitting goes, I would recommend them to anyone.

Very polite and helpful fitters

As previously, Global Windows provided a courteous, professional and timely service. Would thoroughly recommend them.

Always used global fantastic company never no issues

excellent workmanship, scaffolding v slow to be taken down afterwards

First class

Dealt promptly with a couple of issues during installation.

Although we had problems with both windows and cladding, they were dealt with speedily and efficiently.

the lads were very good experienced and polite. they went to great lengths and cleared all rubbish away and left the site in good order. well done.

We have used Global several times and their standard is always high. Would recommend them and use them again

Very thorough and professional service from start to finish. Clean , professional installers. Couldn’t do enough for us. Fantastic

No

Extremely polite fitters (Andy and Sean) who respected our home and tidied up after each window was installed. Cared about their workmanship and the quality of installation. Nothing was too much trouble. Worked efficiently and effectively to finish the job in an excellent time scale. Extremely impressive quality and standard of product that has genuinely given our property a face-lift. Aesthetically pleasing products that are worth the money. Would highly recommend both Global Windows and Andy and Sean who are highly professional and dedicated fitters.

Excellent service and products will highly recommend

Kept well informed of the progress of the product ordered and installation date.

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Brilliant. Really tidy and worked so hard to make sure the door trim fitted our wonky walls.

The product itself is great, the fitting leaves a lot to be desired. I wouldn�t use them again and certainly wouldn�t recommend. It took around 10 weeks to complete the job and I felt harassed for payment several times when the job wasn�t anywhere near completed. We chose them as we thought that just being a window company it would be straight forward as that�s all they do day in day out , how wrong we were!

Great service from start to finish

Used Global Windows twice in the last couple of years and have been very satisfied with their products and work ethics.

Fantastic service – the fitters were great and no complaint as yet.

Very good workmanship

A good job very well done.The 2 fitters where really good.

Two of the windows were ordered incorrectly, also no knocker and spyhole on door, meaning we had to wait for replacements to be made and installed over 2 weeks after the original installation date. If it wasn’t for this error we would highly recommend them as we are happy with the windows and doors.

A good tidy professional job.

Mark was very pleasant and completed the work efficiently, to a high standard and left our house after tidying up really well. Excellent!

Arrived on day they said , top quality work done . Very pleased with work completed .

Excellent work, polite, kept up to date, would definitely recommend.

Very good standard of work

Asked for payment before job completion despite outstanding issues. Installed door frame and burried important burglar alarm wire (they asked for payment before rectifying this huge mistake)After installers left discovered paint chipping off all over doors and handles damaged. (On going issue) Incorrect handles installed to begin with. (This issue is now resolved)Door not closing properly after just 1 month. (This issue is now resolved)

The score would have been higher had there not been some internal company issues which we never quite got a handle on.

Very flexible with date which they stuck with. This was a heat help to me as we went away and when I returned the neighbours said they had been thorough and worked well.

We had lots of problems with the glass being scratched and had to wait a number of months for the replacements. The front door was also faulty and wasn�t fitted properly, however, after 9 months they have all been replaced. My only suggestion would be is quality check your product before you send to the customer and change your glass supplier if they can�t produce the high quality that is promised.

From first visiting the Global showroom to completion of installation of windows we were completely satisfied. Everyone was focused on customer satisfaction. Every person who we dealt with – showroom staff, Sales Designer, Window Surveyor, office staff, scaffolders and window fitting team was courteous and polite. We are very pleased with the four windows installed and would have no hesitation in recommending Global Windows.

Excellent customer service throughout I have used this company before and both times have been really pleased with every aspect of their service.

Top quality product and workmanship. Highly recommended.

GlobalWindows sales, installation and customer service were excellent.

The installation of the windows required removal of brickwork in order to insert exterior lintel/angle irons and the installer clearly had the expertise and attention to detail for this job.The installation of the bifold door was not straightforward either as the walls were not at 90 degrees. Currently the bifold doors are operating efficiently so I think the installers and the method of installation overcame this difficulty.I felt that Global Windows is a firm that can be trusted and would highly recommend them.

Very efficient tidy and helpful.Excellent standard of workmanship

Workman were very polite. Came to work on time every day. Very reliable and would highly recommend.

Brilliant job thanks

Excellent quality and service, good workmanship, friendly. Good price.

The installers were very polite and did a very professional job

Friendly, competent and efficient. I would thoroughly recommend their services.

Absolutely brilliant, kept me informed from start to finish, great lads fitted the door, had to call them as my son accidentally put his fingers in the wet sealant, they came out and replaced it, no trouble…

Good job, clean and tidy after

Lower mark for customer service simply comes from mistake by one of the admin staff which led to two week delay to refit wrong sized windows and inability to use room as my wife’s office during that period. However, replacements were fitted as soon as they could be secured from the frame supplier and the final fitting appears to be good quality.

The contractor is excellent but their supplier provides three faulty doors before a suitable replacement was received.

I am highly satisfied with the door quality and the installation too.The guys were helpful and polite

Global Windows were recommended my daughter’s next door neighbours. We were told they were excellent and they have been.

1st class service from beginning to end

It was 42 limelands road not 46

No

The contractors took pride in their work and were hardworking, polite and tidy.

Repeated issues of incorrect specification products being supplied for installation and also damage to products once correct spec was finally supplied. Quality assurance could have been better between the contractor (installer) and the product supplier to avoid it having been reliant on me the customer having to spot and raise issues, otherwise I would have received inferior products to what was contracted. Very good workmanship once correct products were finally supplied.

Issues with the original fitting of the bay window, however to be fair to Global they did acknowledge the issue and fix the situation quickly and without fuss.

Andy and his colleagues were fabulous and I would certainly want him to do any other jobs I need in the future. Very tidy and made sure he explained how to keep the windows and doors looking top notch.I�ve received lots of interest from friends and neighbours and compliments on the look to my house.Thank you everyone at Global.

Very Professional . Installation team were very good.

An exceptional experience from Alan who helped me with the windows design, through all the people concerned with my installation. No giving a price then offering all kinds of discounts (1 quote I had was �14,000 – but less for my age, further offers came). I appreciate Global’s honesty and not trying to con me. Beautiful windows and am now waiting for my doors. Very happy to recommend this company.

Excellent job and great customer service before, during and after the windows were installed.

We have used this company on 3 occasions now and have always had good, prompt service from them. Any problems are resolved quickly and satisfactorily.

Would highly recommend – great support choosing the right door, good communication throughout but mostly – great fitting.

I am experiencing problems with my door locking system and Global have been back and now awaiting another visit.

An excellent Company to do business with. They also built for us a Conservatory back in 2019,,, the best ever !!From start to finish, their Customer Service, Products, and after care have been excellent. Their workmanshipis observed throughout the process. We are kept well informed of schedule of work. The Workmen themselves have been top rate – just get on with doing whatever has to be done, like a well ordered machine. Polite, and cheerful. I have no hesitation in recommending this Company, and will employ them again should we consider another project.

The staff that attended to carry out the work were polite professional, explained details well and asked questions where necessary. I would have no hesitation in recommending this company to others and they will certainly be my first port of call for any work I require in the future.

There were a few errors in measuring the bay windows and in ordering some of the other windows which resulted in considerable delay to part of the installation. After site meetings all issues were resolved satisfactorily however and they were genuinely apologetic about the problems caused. As a result we are happy to use them again for some remaining windows that need replacing.

Professional and polite

9 of 16 windows were fitted off centre but there was no quibbles when asked to come back and refit which they did. Likewise a handle that was broken was replaced in a timely way.

Having previously used Global Windows, we were more than happy to ask them to do this current work. They responded quickly to our request for the work and sent out a person to do some initial measurements and costings. Then a few weeks later someone came to do more exacting measurements. Both visits were carried out at a time convenient to us. Everything was clearly explained at each stage including the longer than normal delivery date due to the pandemic etc. The work was carried out in one day and everything was done to a high standard – no mess was left. We are very pleased.

charge for scaffolding around bay window was excessive

They made the whole design and installation process very easy and I had complete confidence with all members of the team throughout.Excellent service.

pleased with service from start to finish

they did a excellent job.

I wasn’t present when windows were fitted, but tenant was very pleased with all aspects

The contractors that put my window in were very professional, polite and did a fantastic job fitting my windows ,they were very tidy and cleaned up after themselves and left no mess I would definitely recommend the two men that fitted my window

Have used them three times (here and my previous house) before without any issues. This time there was problems with most of the handles which have had to be reordered. They weren�t checked at time of installation therefore I had a call and explain the issue, which I found the following day, this took time to investigate. Full payment had been made on the installation day (1.11.21) and new handles will be fitted (10.1.22) as I was not available on the December date.

Perfect from start to end. Completely satisfied.

Great service from start of process to fitting of door. Very skilled door fitters, and good communication from the firm throughout .

Fantastic from start to finish in terms of professionalism, punctuality, quality of products and fitting. All the staff I dealt with were great especially the fitters Shaun and Andy who were professional, polite, tidied up each day. I can’t fault anything about the whole process. Really pleased with the new windows and doors.

Employed them for the construction of a conservatory, then 10 years later a thermal roof. Excellent which is why I used them again.Peter Heap

Complaint made to Global Windows about our complete dissatisfaction of their service regarding our installation.

There were issues after installation however the Company did respond well to putting the issues right.

Couldn�t fault workmanship, also the efficient work with both guys.

I totally understand that there were issues with your suppliers that were out of your control. However, I feel that myself as a customer should have been kept in the loop more frequently, regardless of any change in the information given.

Have used Global many times over the years and always very happy with the standard of work and customer service.

There was long delay waiting for door due to covid but we were called every week just to update us, excellent service.

Very satisfied with our new conservatory.

all aspects of the ordering and installation went smoothly and on the dates promised, and we are highly pleased with our new window, and would recemmend global windows.

Excellent standard of workmanship by installation team, friendly and polite.

Very expert and efficient

Friendly and professional service

Very professional and friendly company

Excellent product , salesmen aren’t pushy , work carried out on promised date to a high standard by polite friendly installers and work areas left clean and tidy

Any timekeeping issues almost certainly caused by supply chain problems beyond their control.

Great service and product

All staff at Global have been Very pleasant to deal with and understanding when my wife was ill. Good product. Good service.

We are more than happy with the windows, doors and fitters but we are still awaiting a 2nd replacement back door glass panel due to faulty glass but due to be fitted this month hopefully .

I was very satisfied from start to finish. The young lads fitting the door were on time, tidy and pleasant to deal with

The contractors allocated were excellent. Very polite and followed all the regulations required for the current pandemic.

Had numerous faults, windows measured wrong, marks on glass, shoot bolts missing from windows & some poor fitting on some of my windows, first set of window fitters seemed a little rough & not much care taken.

Three doors fitted. Patio door missing top trim. French door handle difficult to operate and needed adjustment. Front door draining channel held water. All eventually rectified but two months after installation and only after we chased it up. The paperwork got filed away without guarantees being done. Again this was sorted once we chased it up. Maybe they should have someone inspect the installations once complete to check the work.

Pleasant company kept me up to date with everything

Good company to deal with; excellent installers. Stained glass not quite what was requested.

They went above and beyond,

Very good and tidy work

Really happy with the work and the service. All staff that we came into contact with were polite, professional and informative.

All staff always friendly, helpful and pleasant

We were really impressed with everything even though they had to alter our time slot due to staffing.

They did a good job and we’re happy with the doors.

Thought that the velvet draught excluder could have been thicker on the composite doors.

Excellent customer service would recommend to friends an family

Friendly from start to finish of of purchase and insulation Always happy to help you

Great team from start to finish. Kept us in formed throughout the process of time scale for delivery and fitting date

excellent service and quality all round.

The reason for a score of seven for workmanship is for the manufacturing quality, not the workmanship the actual fitting which was excellent.

I have been impressed with the whole process the company has from quotation to ordering to installation preparation and completion. I would recommend them to anyone.

Very professional throughout

All the process was effortless and then end product is great!

Good quality very efficient work force.

Efficient and friendly installers, creating minimum mess leaving the property clean and tidy, with lovely results.

So easy to deal with, friendly but professional.

Work carried out efficiently. Would certainly recommend

Really pleased with the company and finished product. The fitters were efficient, professional and did a cracking job, professionalism at its best

Great company, would highly recommend

Did a good job

Very efficient and friendly. The work was done with precision. They did a fantastic job and I would certainly recommend them to anyone.

They left no mess and did the job quickly and efficiently

Sean and Andy were a pleasure to have in my home. They worked extremely hard, were very tidy and considerate and have done a fantastic job. I have only marked down as the back patio door needs to be relooked at as is not closing properly.

They were excellent and tidied up after themselves, they were slightly late but I had a call beforehand to tell me they would be. Overall, very happy

Very friendly service and quality product. However, the first fitter arrived very late and finished the job to a poor standard. There were several issues. I complained to the general manager who kindly organised a second fitter who visited the property and he concurred with my opinion. He later undertook remedial work to a high standard.

Excellent job

Very professional throughout from initial enquiry to after sales communication. Excellent service.

Overall the product was great, there were a few issues on some of the sashes, which were resolved as agreed between ourselves and Global Windows.After service is good also, and when we report issues, or ring with query, we are dealt with accordingly.

We had an issue with our original door we had fitted and they managed to get it sorted

Top class

The team that fitted our windows were friendly and helpful and did a great job. Please pass on our thanks and appreciation.

Pleased with all aspects of the service of Global Windows, would highly recommend.

Very good company!

Yes – one of the window panels was measured incorrectly so it couldn’t be fitted on the original installation day, but we weren’t told about this until the installation day. Would have been great to have heard about this as soon as it was known about.

Purchased Global products before and very likely to do so again in the future. The fitters were excellent.

Efficient, friendly professional service. We would highly recommend.

Excellent friendly service and excellent workmanship from installation team. Company has very good communication with its client and good followup about satisfaction levels.

First class from start to finish.

They was very professional and everything i asked for they complied with and when fitting the windows they followed all the rules due to covid and left everything clean and tidy would recommend anyone i know if they are having new windows or doors.

They replaced faulty glass 3 times without quibble. They repaired the doors when we advised that water was pouring in through them. Their fitters were all timely and worked hard and did a good job.

Customer services from the sales team is excellent. The fitting team arrived when they should, the windows seem to be fitted well and cleaned them before they left.But they need to take more care in ensure they take all mess away with them, they left 2 large screws from the old windows on my gravel driveway, also there was a lot of chatting and sitting around when they were only fitting 2 windows, one fitter spent half his time on the phone to a friend.

The ratings I have given are due to problems with difficulty in locking the door and requiring an new lock and already requiring a new hinge. As it is only a few weeks since having the door installed I am a little concerned.

Finished product looks good but when renovating around it we found shortcuts had been taken behind the scenes eg floor plate balanced on bricks and stuck down with expanding foam. Drip plate at top not supplied or fitted although Global are coming back to do that, after being chased 3.5 weeks later. Actual date of work is not until 4 weeks after that. Brickwork not finished properly. Clear sealant used instead of brown even though we were assured the door would match our existing.

Very friendly and professional team. Great communications from sales, admin and management. The work was done to high standard and everything left in very clean and tidy state. Many thanks,

Wrong window made.Door leaks when rainingHandle on window looseNo reductions for inconvenienceHad to insist they come promptly to remedy. Still over a week

A Top Quality Installation and Product and the installation team were all excellent, very helpful and friendly. We are very pleased with our new Conservatory.

Many aspects not done well initially, requiring repeated telephone calls and visits to put things right.

although generally ok the order comprised a new window with internal window sill and an external composite door.The internal window sill was not sent at the time of installation 1/9/21 and is now due on 27/9/21.once the fitter had left we noticed a chip on the outside of the black door – showing as a white chip – plus scuff marks and a stained yellow substance on both the exterior window sill and door sill. After some effort on our part these will also be addressed on 27th.

Excellent service from start to finish

I would not hesitate to use Global again, it is nice to find a firm you can trust and to know they are here for any after care needed. I also take this opportunity to say thank you for building my mum a superb conservatory the following week. They showed my mum care and attention.

Yes, reliable, clean and quick installation.