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Renew SW Ltd

renewsw.co.uk

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Unit 9 Tamar Business Units Holsworthy Industrial Estate,
Holsworthy,
EX22 6HL

Account No: 12-3482 Contact us

About Renew SW Ltd

Renew SW Ltd is a “Truly Local” business established in 2011 and is built upon the foundation of over 40 years of combined experience in the home improvements industry. In our 9 years of trading, we have enjoyed significant growth in supplying and installing top-quality Windows, Doors, Porches, Conservatories, Fascia, Balustrading and Solar PV systems in a variety of properties, throughout Holsworthy, Bude, Hartland, Launceston, Bideford, Okehampton and surrounding areas in North Devon. Based on the Industrial Estate in Holsworthy, Devon; we have built an excellent reputation based on the quality of our products, our high standards of workmanship and our excellent customer service.

Certifications

Competent Person - Domestic Glazing

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Renew SW Ltd Reviews

0

Out of 10

Based on 106 Customer Reviews Add a Rating

Customer Service

9.66

Reliability & Timekeeping

9.73

Tidiness

9.83

Workmanship Standards

9.67

Product Suitability

9.80

VERY PROFESSIONSAL, FRIENDLY. WOULD RECOMMEND

13th December 2024

Excellent installation and great customer service, very happy.

11th December 2024

None

3rd December 2024

Reliable.

22nd November 2024

Did a fabulous job, clean, tidy, polite. Couldn’t have asked for better.

26th September 2024

Good company very reliable, friendly professional contractors. Would certainly use again and would recommend to our family and friends. We are very pleased with our new doors and new windows. They compliment the house decor/design. Thank you very much. Kindest regards,Caroline and Martin Daniels.

21st September 2024

From start to finish, we received excellent communication from the contractor. The men who installed the doors were professional, polite, informative and kept the area clean.

11th September 2024

We have used Renew on two occasions and found them to be very reliable and polite , neat and tidy workers ……..we would be happy to recommend them.We will be using them again in the future .

19th July 2024

Outstanding service and great workmanship.

16th July 2024

No

16th July 2024

Very polite, hard-working, cheery guys that were nice to have around while they did the installation. Good job.

8th May 2024

Back up if needed using this local firm

25th April 2024

Very helpful and friendly

23rd March 2024

They were brilliant worked in a heat wave good job welldone

8th January 2024
Trader's Response

Excellent to hear the positive feedback. Many thanks for keeping our installers hydrated during the heat wave.We are delighted you are happy with your products and installation.Kind Regards,All at Renew SW Ltd

High standard of work.Great attention to the final finish and appearance

8th January 2024
Trader's Response

Fantastic. Really please you are happy with the final products and installation. We shall feedback the positive comments to our installation teams.Kind Regards,All at Renew SW Ltd.

Excellent service and workmanship. Only reason it’s not ten all round is a little lax in tidying dust and bits on decking.

8th January 2024
Trader's Response

Many thanks for your valued feedback. Really pleased to hear you are delighted with overall service and workmanship.Your comments shall be fed back to the installation teams and will be used to help to continuously improve our service.Kind Regards,All at Renew SW Ltd.

Job well done in extremely bad weather.

8th January 2024
Trader's Response

Many thanks for your feedback. Really pleased to hear you are happy with our overall service and products. Please don`t hesitate to contact us again should you require any further work or assistance.Kind Regards, All at Renew SW Ltd.

Job well done in extremely bad weather

8th January 2024

Product arrived without the letterbox, and took nearly 4 months to get it sorted. Renew was fine it was the manufacture that caused the issues

11th December 2023

Professional, clean and tidy work

6th October 2023

First class job. Friendly and helpful team

22nd August 2023

Excellent professional and friendly service, together with good overall value for money – highly recommended

8th August 2023

Very good information all through the buying process. The installers worked well keeping the area tidy and installing (to my eye) very well.

9th June 2023

Very pleased with the work done , the fitters were very pleasant and thorough in their work and left everywhere clean and tidy every day . We will be having them back in the future to replace the back windows .

6th May 2023

Prompt & professional service.

5th May 2023

When we discovered the outward opening door to the back garden was not wide enough by a few inches, Renew came promptly to fix it. That is what I call good customer service.

14th March 2023

But with some reservations

3rd March 2023

Exceptional service, good products well fitted.

21st December 2022

excellent service from initial quote to completion

21st December 2022

Very clean and tidy. Punctual Kept informed at all times. Highly recommend.

13th December 2022

Very helpful and always willing to go the extra mile

8th December 2022

Workforce were a breath of fresh air. Conscientious, pride in their work, polite, and hard working.

8th November 2022

The two workman who installed the windows were very efficient, considerate & polite.

25th October 2022

They turned up on time, were both polite and professional. I would highly recommend and use them again.

2nd September 2022

Great service, will definitely use again. Thank you.

22nd August 2022

Renew were very professional, from the start the communication was excellent, the quality of the product and the quality of installation was fantastic. The product fitted perfectly and the workmanship was great, the guys were quick and left the area very clean and tidy. Great work from Renew.

8th June 2022
Trader's Response

Many thanks for your kind and positive comments. We are delighted to hear you have had an enjoyable & professional experience throughout. We always aim to meet the very highest of standards in terms of our products, services and customer care. Therefore it fantastic to hear your experience with us reflects this. We will certainly pass on the wonderful comments and feedback to the team.Kind Regards,All at Renew SW Ltd

No

20th May 2022
Trader's Response

Thank you for your brief comment. We are unsure in what context this No is referring to, but feel free to contact us in the office should you wish to discuss your comment further. We would be only too happy to help and advise, as necessary.Kind Regards,All at Renew SW Ltd

Final part of extensive Building improvement. Excellent

23rd April 2022
Trader's Response

Many thanks for your comments and feedback. We fully appreciate all customer comments that are made and we will pass this onto our team. Feel free to contact us in the future if you require any further help, advice or quotations.Kind Regards,All at Renew SW Ltd

It false to say that everything is cover by insurance when hinge & locks are not covered.

13th April 2022
Trader's Response

Thank you for your comment and apologies you feel you have been misled in any way. We pride ourselves on the quality of our customer care and the warranties we offer on our products and services. Our warranties are in line with industry standards and the warranties offered by our suppliers to us. Due to the anonymity of this feedback, we cannot directly address your concern with you currently, but should you wish to discuss your comment further then feel free to contact us and we will endeavour to discuss this with you.Kind Regards,All at Renew SW Ltd

Excellent service and installation – very happy with the results

27th March 2022
Trader's Response

Many thanks for positive comments, we are pleased to have been of service.Kind Regards from all at Renew

Helpful, polite, careful to protect furniture, carpets etc. Very happy with the product, lots of positive comments from locals.

25th March 2022
Trader's Response

Many thanks for positive comments, we are pleased to have been of service. Glad to hear that your furniture and carpets well protected, and good to hear that you have had positive comments and feedback from your neighbours.Kind Regards from all at Renew

Very impressed with his attention to detail and general helpfulness. Will have no hesitation in recommending him to others.

25th March 2022
Trader's Response

Many thanks for positive comments, we are pleased to have been of service.Great to hear that you would recommend Renew to others.Kind Regards from all at Renew

Great job, very professional. Would highly recommend

25th March 2022
Trader's Response

Many thanks for positive comments, we are pleased to have been of service. Great to hear that you would recommend Renew to others.Kind Regards from all at Renew

The installation was done in a very careful conscience way and the company has been very helpful.

17th February 2022
Trader's Response

Many thanks for positive comments, we please to have been of service.Kind Regards from all at Renew

i am waiting for an issue to be resolved, but only notified them today ans so i expect it will be the new year before i get a resolution.

15th December 2021

The door was fitted with a wonky letterbox, and the window let in water, these two issues could have been dealt with at the time of the installation, rather than the customer having to contact the installer later. After less than a week, two screws sheared off the locking mechanism, jamming the door shut. All of the issues were probably from the factory.

12th November 2021

Efficient, tidy, communicative, helpful, friendly. Goes the extra mile.

5th November 2021
Trader's Response

Thanks for your great feed back, we are pleased to have been of service, hope you enjoy your products for many years to come.Kind Regards from us all at Renew SW Ltd.

Very friendly fitters who did an excellent job.

16th October 2021
Trader's Response

Thank you very much for your feedback. We are delighted to hear you are highly impressed with the level of product and service you have received from us. We will be sure to pass the kind words onto our fitters.Be sure to get in touch again in the future, should require any further work or assistance.Kind Regards,All at Renew SW Ltd.

We are really delighted with our new window/door, it has made a big difference to our room. The whole process of getting the installation was done in a professional manner but at the same time very friendly and helpful. The ordering was simple and they came in the timeframe that was quoted at the time of ordering. I would not hesitate to recommend this company. Lee and Ben the fitters are a credit to the company.

16th October 2021
Trader's Response

Many thanks for your glowing and excellent feedback. We are all delighted to hear that you are highly satisfied with the installation and service you have received from the team. We will be sure to pass on the high praise to Lee & Ben.Be sure to get in touch again in the future if you require any further assistance, support or quotations.Kindest Regards,All at Renew SW Ltd.

We have had a number of installations from them over the years and would definitely recommend. Reliable and friendly and always willing to deal with any problems that arise.

16th October 2021
Trader's Response

Many thanks for your feedback. We are delighted that you are happy with your recent installation and also all the previous installations we have carried out for you. We shall be sure to pass the positive praise onto the applicable installation and sales team members.As always, do not hesitate to get in touch if you require any further work or assistance.Kind Regards,All at Renew SW Ltd

They did a really good, job and were extremely tidy. Much appreciated.

16th October 2021
Trader's Response

Many thanks for your positive feedback. It is very wonderful to hear you are please with the work and service you have received on your installation. We will be sure to pass the kind words and positive feedback onto our installation team.Be sure to get in touch with us in the future should you require any further assistance or support.Kind Regards,All at Renew SW Ltd.

Our tenant appears to be really happy with her new door!

16th October 2021
Trader's Response

Many thanks for the feedback. That is brilliant news that your tenant is happy with their new door. Be sure to get in touch again should you require any further work or assistance. Kind Regards, All at Renew SW Ltd.

Who will be at my door? This is our Certified Competent Team

Lee Randall

Card No. 000765

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Lee Randall

Card No. 000765

Qualifications

Role

Competent Person - Domestic Glazing

installation

surveying

Kevin Hogg

Card No. 008160

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Kevin Hogg

Card No. 008160

Qualifications

Role

Competent Person - Domestic Glazing

installation

surveying

Shaun Heard

Card No. 001657

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Shaun Heard

Card No. 001657

Qualifications

Role

Competent Person - Domestic Glazing

installation

surveying

Rhys Chard

Card No. 11919

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Rhys Chard

Card No. 11919

Qualifications

Role

Competent Person - Domestic Glazing

installation

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