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prismwindows.co.uk
Contact usUnit 3A Herald Industrial Estate Hedge End,
Southampton,
SO30 2JW
No description available
Active
Active
Customer Service
9.46
Reliability & Timekeeping
9.43
Tidiness
9.47
Workmanship Standards
9.53
Product Suitability
9.71
Very pleased with fitting of both the 14 windows (whole house) and front and rear doors. The finishing work,siliconing in after fitting the windows and doors was excellent. The window frames manufactured by Prism were spot on. Team of 3 took 2 days to complete the works, cleaned up as they went and took away all of the old windows and doors, even fitted my new rear door cat flap for me. Very pleased and so glad that I eventually went with Prism.
Felt comfortable with them around our home
Very professional, friendly and left everything clean and tidy
Excellent Product
Fitters profession and efficient
Would definitely recommend
Excellent Product
Fitters professional and Efficient
Would definitely recommend
Outstanding !
Very happy with the job and the workmen.
Neat, tidy work with polite workforce, a good experience.
Professional and speedy fitting, staff were very polite. Very pleased with the quality of work.
Polite, tidy and very efficient workmen
Would definitely recommend
Excellent job!
They have done an excellent job. Professional from the start to the finish. The results of tjhe work are as promised - the conservatory is now cooler in the brilliant sunshine.
Friendly & reliable, good quality & great value.
Impressed with everything they did, from sales to fitting would definitely recommend
Excellent, very good quality products, installers efficient and friendly.
Mark and his team are top standard. Definatly recommended;.
The Prism fitters did a good job. They arrived promptly and cleared up well after the work. Very safisfied with their product
Professional and efficient service from initial survey to installation of replacement bay window.
Great service, on time and workmanship of a high standard, professional outcome at very reasonable price - would definitely recommend!
Very professional job throughout.
Contractor polite and considerate in our home. A model installation.
The fitters were good skilled tradesmen and did a professional job of trimming out the new windows. I suppose the slight damage to the top lintels is almost inevitable with ancient, and very fragile, sand and lime construction. Overall, a very competent job.
Right from the start with the quotation, no pressure and a very fair and competitive price. Very efficient, friendly guys. All very polite, tidy and mindful of my paintwork, carpets etc. I would certainly recommend the company to anyone I hear wanting to do door or window replacements.
We were very pleased with the contractor. Punctuality, friendliness, professionalism, tidiness all
spot on in our opinion.
Very happy with the standard of work carried out.
After three installations we have a good measure of what good looks like from this business. The last installer (Sam) was by far the most knowledgeable and tidy with no broken glass to find and clean after the installation.
Chasing for install dates is bizarre and having to remind the business about items is not a great customer experience. Ironically communication the day after an install for payment and chasing within 24 hours just highlights the actual focus of the team.
The product is very good and on that basis I would recommend Prism Windows (and have done so) with caveats around communication and checking for glass debris after an install. Also, ensuring the product sizes match before any old windows are removed and replaced.
Value for money, but small issues with two changes to original order through lack of materials and no final acknowledgement of final payment.
The job ran quite late, largely due to covid related supply delays, also a factory move, and then some damaged glass that had to be replaced, but the end result was excellent and I would recommend Prism to others. In addition, the sales process was good and not at all pushy, and the overall value for money was competitive. Communications could sometimes have been better but this may also have been due to covid related issues.
Excellent service.
the bathroom double glazed unit had to be done again as it was flawed
the installer flagged it up and reordered
We found the company very friendly and will to discuss our requirements. We were highly satisfied.
The contractor responded to minor problems quickly and without any difficulty.
Very professional good quality workmanship and product
Very professional good quality workmanship and product
Very professional good quality workmanship and product
Very professional good quality workmanship and product
Very high quality workmanship
Mark Wallis
Card No. 001571
View SkillsCard No. 001571
installation
surveying