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156A Haxby Road ,
York,
YO31 8JN
We are a small family run firm. Paul has been in the industry since 1980 working along side his daughter Jo Furnival for the last 25 years. We offer a more personalised approach to your project. Helping you choose from PVCu, Flush, Aluminium, composite doors, Heritage doors, sash windows and engineered timber. We aim to provide you with advice and hassle free attention for your project. Giving you the best solutions for your home.
Active
Customer Service
9.65
Reliability & Timekeeping
9.70
Tidiness
9.64
Workmanship Standards
9.69
Product Suitability
9.79
Would highly recommend ebor windows the service has been brilliant from start to finish. Everyone we have interacted with his been very helpful and knowledgeable. Our work was not straight forward and the communication throughout was perfect, the finished door and windows look amazing. Their ability to problem solve was very impressive. We are so happy and will be using them again.
So good to have people turn up at the correct time and keep you informed on how things are going during the day, I have had some bad experiences in the past.
I was pleased with everything Ebor did for me.
Very efficient company. Thank you
Friendly, efficient and reliable. Did a good job.
Excellent sales, service & installation backup – Ebor are a very knowledgeable team.
All work completed to our satisfaction!
Great service, no pressure selling, very professional workmanship.
Friendly and efficient
Excellent, efficient and friendly service. Thank you.
Excellent and communicative customer service. Wouldn’t hesitate to recommend.
Everyone was very helpful and we are pleased with the work.
We are very happy with the product and with the standard of service that we received. We have arranged for Ebor Windows to carry out some more work for us.
Ratings all at 10. Very helpful and efficient. I Recommend Ebor Windows to friends, and other contractors, i use.
Very efficient and pleasant with good communication. Highly recommend.
Efficient, tidy installation, the finished door looks great and has made the house more secure and much cosier.
Job carried out as expected with minimum disruption
Excellent workmanship , very minor glitches followed up and corrected even trimmed out a small issue from previous work that had manifested over time, no quibble ,no fuss.
Nice company, easy to deal with. All work done with minimal fuss, great job.
Everything went well with the installation and there was good communication.
Very friendly and efficient service.
Would highly recommend Ebor Windows. From start to finish we found they were quick to respond to emails or phone calls. The workmen were friendly, timely and completed the work to a very high standard.
Brilliant job by excellent, reliable trustworthy, friendly installers. Highly recommended, I have used this company three times & every job has been perfect. 5 ⭐️
An outstanding service. From quotation through to fitting, we couldn’t have asked for anything more. The window and French doors we had fitted are flawless. To say we’re pleased is a massive understatement.
Will certainly use again.
Really helpful, friendly and fast at the installation, we will definitely use again
Job well done, nothing was too much trouble for them. Thanks
Excellent to deal with in both the showroom before purchase and on site during installation. Highly recommended.
Very good business to deal with. The windows and doors look really nice and well fitted.
I was very pleased with the service.
Cannot fault the company. Installation was excellent and timely. Courteous, professional and good quality.
An excellent job done. Work was done cleanly with friendly installers. No hesitation to recommend to others,
Excellent contractor.
Liked the can do approach rather than talking about potential problems
No
This is the third time I’ve used Ebor and will continue to do so as the standard of work is great and the team are lovely.
Our fitters encountered a few additional problems when replacing some windows and they went the extra mile to ensure the job was completed to a high standard. Would definitely recommend Ebor Windows.
Fabulous team to deal with – have used Ebor on several occasions and recommended them.
They did the important things right – kept exactly to programme (which was crucial) and did a good job. Would definitely recommend Ebor Windows.
Matt and Aaron were polite, friendly, considerate and got on with the job. Great end product and it was a pleasure to deal with people who turn up on time or bother to let you know if they’ve been held up. Would certainly ly recommend.
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Great, professional service
very good at their job, friendly and hard working.
Quality product by qualified installers.
All the staff we met were very pleasant and helpful from first contact to completion of the job. They also turned up at the times arranged and the telephone was answered or a call was returned. Would be happy to use again and would recommend.
It was a pleasure to deal with Ebor windows and the staff
Excellent workmanship with attention to detail. Helpful with any issues. Pleasant and polite. Returned to sort out a minor niggle after we’d paid the bill.
Fitting of door a little rushed Needs to take more time and care so mistakes aren’t made and the finished job is presented better to customer as these products cost a lot of money
took the time to make sure the works were completed to a high standard
The contractor took great care to ensure that the result would meet our requirements after we had several discussions on this. The staff were very polite and tidy and seem to have done a very good job.
Friendly service and good quality product.
Awful customer service. Failed to allow for plastering when measuring up for a porch door and then behaved appalingly.
Very tidy and efficient, very responsive to customer enquiries and requests, absolute pleasure to work with.
Very pleased with the whole installation. Contractors were very efficient and everything went smoothly.
Cannot fault the service you receive from ordering through to fitting.
Ebor Windows are fantastic!!!
We had some problems such as chasing up when works was to be done, and when needed them to come back and remedy issues such as cleaning off residue, repairing damaged bath panel, and broken tile. Some of these issues may have arisen because of the pandemic, and the contractors were always courteous, though seemed to be rushing at the end of the job. The response when issues were raised were that the fitters (original and on recall) were new, I feel unable to recommend the contractor to family and friends which is disappointing as we selected the company as Which trusted trader
Highly motivated to provide an excellent service. Very pleased with their work.
Top notch all round. Properly good customer service from very knowledgeable people who do their job very well. Would (and already have) highly recommend.
They went over and above expectations to make sure we were happy with everything
third time of using this contractor, always first class every time. would not hesitate to recommend.
They are a very friendly and efficient family business who did a great job for us. Reliable, hard working and courteous.
Fantastic service. Very helpful and friendly.
This family business provided a friendly, efficient and high quality service. Communication was good and inspired confidence throughout the process.
Very happy with the work and the way it was carried out.
Excellent service
Very pleased with the workmen and they work they carried out.
Very happy with the professional job done by Ebor windows.
Good communications while awaiting start date
Excellent service.
Fantastic service
The first door supplied to us by Ebor Windows was damaged. A replacement was also damaged. This was the fault of their supplier but as the end customer that is not really my concern. The third door was acceptable but two months was added to the installation because of the lead times for replacements. Subsequently the locking mechanism did not engage after installation and this has not yet been fixed. In some regards the delay in fixing it is due to the coronavirus lockdown but after two installation attempts it should have been correct. I can’t n all honesty recommend the product because the supply chain does not check quality and the door does not yet do what it is intended to.
Took a while through no fault of our own during a very difficult year – and although we are not blamed in this review – its fair to say that the time it took was out of the ordinary. The end result was fulfilled with everything sorted. Our aim is always put it right.
Couldnt ask for anymore.
Ebor won our business against 4 other competitors. Their knowledge & “can do” attitude shone far an above other quotes. Windows now been installed for 6 weeks and I cannot fault any area.
I would highly recommmend EBOR Windows for their expert knowledge & professional service.
Ist class service
Brilliant thanks
Our purchase and installation appears to have been badly affected by the pandemic , and it is probably unfair to measure the standards during this period.
Great family business with plenty of attention to detail…….it’s the little things that make the big difference.
This means a lot thanks 😉
Very good very clean very efficient.Would certainly recommend Ebor.
Excellent service and workmanship from start to finish
Excellent service. Great finish, very careful and efficient team. Would recommend to anyone.
Absolutely fantastic contractor, brilliant customer service and quality work – highly recommend!
We appreciate your feedback
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Everything was completed on time, in full to a high standard of workmanship. The installers were pleasant and helpful
Used on 3 separate occasions. Will continue as preferred contractor.
Excellent personal service from initial quotation through a very thorough survey of the site and a first class installation. The door has certainly improved the appearance and enhanced the property.
Great – perfect
Jo was very helpful when helping during the ordering process and not too pushy – just the right level of interaction.Liked the fact that the installers did a pre-installation survey – good attention to detail.Still waiting on one of the windows which is cracked being replaced and one of the doors has sealant missing and is drafty still waiting for them to return after a month.Would recommend though – good value and quality products.
Thanks for the feedback – supplies taking longer than we like during the year !
Fitter was very helpful when spotting a problem with glass units first installed in one of bedrooms, where the window leading design was incorrect as a result of a supply issue. This was re-ordered and replaced with correct design glass units. Contractor was good at responding to requests to fix a few minor installation issues and provided clear advice on options, and dealt promptly with most quotation queries.
Thanks so much
Fantastic service from start to finish. Absolutely love my new door.
Love it when you love it
Excellent
Thank you
Richard Furnival
Card No. 002271
View SkillsCard No. 002271
installation
surveying