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Waterlow Nursery Waterlow Road,
Kings Lynn,
PE34 4PT
No description available
Active
Active
Active
Active
Customer Service
8.96
Reliability & Timekeeping
8.84
Tidiness
9.20
Workmanship Standards
9.02
Product Suitability
9.35
Very professional people, would highly recommend them to anyone.
Great service
There were a few delays due to unforeseen circumstances, however we were kept informed and were satisfied with the work.
Over all amazing service good communication – completed in great time frame, very happy with the results.
They kept to where they were allowed so I mainly sat in the backroom and let them get on with it. They weren’t invasive, they were polite and everything works and they also fitted my door chain which is something I also use to feel safe.
Great job very happy with the results,would definitely recommend them.
Good price, the contractor cleans up everyday they was here, keep me updated on progress, polite and friendly, I would highly recommended this company to anyone.
Very helpful despite builder ordering incorrect windows initially meaning an extra wait for delivery.
I am very happy with the work carried out.
All staff involved were courteous and professional.
Nice helpful people.
We had extensive issues with this company -No trickle vents initially fitted to windows (the windows they were replacing did have trickle vents, the order stated trickle vents.) These were then retrofitted after installation when we pointed out that it didn�t meet building regs. They then tried to claim we had said we didn�t want them! -Replacement windows initially not sealed/ pointed during fitting, resulting in drafts over winter.- incorrect bifold size ordered to extension resulting in a 6 week delay to the build. The replacement bifolds still >150mm short, gap filled with foam which l
Very helpful , reliable & trustworthy
Good service received – very happy with the windows provided and installed.
Very friendly and polite,all workmen completed the job in an efficient manner, we would highly recommend.
The contractor was very professional and courteous. They were facing some issues with their suppliers but we’re attentive to our needs.
no
Easy to deal with and sensible pricing. Very pleased with the professional service.
I do not complete these surveys and never recommend anyone. This is not a reflection on the work. Please do not post any part of this survey online. I think it wrong that you would not allow me to access the certificate without completing this survey.
Very timely visits to quote, measure up, etc.Installation team very friendly and efficient.
As always a very good product and service. Excellent job.
Very easy going, quick installation and a pleasure to deal with
Would highly recommend efficient tidy on time pleasant staff good communication.
Very good finished doors and windows, and friendly workers. Very time efficient and managed to get the job done in 2 days to a great standard, whilst working in the wind and around our dog too. Speedy process too, from ringing up to book a consultation and measuring, to having the work carried out.
Excellent contractors always willing to help u get exactly what u want.
My only fault was there also put a window unit for me and the trim as not been placed correctly and phoned them but still waiting for someone to pop round to sort it
have had difficulty in getting the last little part of this installation finished
Friendly local firm who we have used previously and found them to be very good .
All round excellent job from start to finish. Would highly recommend Paul Clarke and his team.
“Excellent job, I am a returning customer”
On time and very efficient.
Very pleased with the work carried out. Could not have asked for any more, very helpful and very good work carried out to a high standard.
Excellent
Excellent from initial quote visit to completion, the quality of the finished product is very good, highly recommended.
very efficient and goes out of the way to offer great service and quality of product.]a highly recommended company
The job was riddled with Problems from the outset, work started in February 2021 and not completed until May 2021. We appreciate the supply issues suffered however the delay was mainly crated due to the fitters damaging our 2 existing doors, fitting the wrong windows in the conservatory, having issues with the glass supplied, poor sealing around windows requiring the work to redone and even supplying a front door which was a different colour to the side windows! We had a door turn up with the wrong glass in, handles which covers kept falling off and are the Plastered ceiling in the conservatory was substandard.
Paul Clarke is amazing, would recommend him to anyone.
The guys arrived each day on time . They advised on what they were going to do each day of their visit 3 days in total. They were polite, and friendly and approachable. The standard of workmanship was good and the tidied up after each area was completed. The finished product really looks good.
Very pleased
The job was riddled with Problems from the outset, work started in February 2021 and not completed until May 2021. We appreciate the supply issues suffered however the delay was mainly crated due to the fitters damaging our 2 existing doors, fitting the wrong windows in the conservatory, having issues with the glass supplied, poor sealing around windows requiring the work to redone and even supplying a front door which was a different colour to the side windows! We had a door turn up with the wrong glass in, handles which covers kept falling off and are the Plastered ceiling in the conservatory was substandard.
The workmanship and the attitude of the fitters was excellent. The company were let down by their suppliers (delivery times) firstly delivery not on the day anticipated and then one window found to be the wrong size, however once they arrived they were fitted next day.
I’m sure the circumstances at the moment with deliveries etc is making reliability very difficult and will be different when supplies stabilise again.
Very satisfied with the installer and the standard of work carried out.
Good communication. Death with queries promptly.
Paul Clarke
Card No. 2105
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installation
surveying
supervisor
Taylor Clarke
Card No. 009442
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installation
Jake Graham
Card No. 005537
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Jonathan Chambers
Card No. 003927
View SkillsCard No. 003927
surveying