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Fernlea Works Bacup Road,
Rossendale,
BB4 7JA
No description available
Active
Active
Active
Customer Service
8.56
Reliability & Timekeeping
8.53
Tidiness
9.28
Workmanship Standards
9.42
Product Suitability
9.56
above ratings are self explanatory
Some errors made with my job.
Not really
The salesman who initially came was very knowledgeable and helpful in deciding what we wanted. The standard of workmanship was also excellent and the fitter was quick and tidy, but it took six months between ordering to delivery and fitting.
There was no communication with regard to the delay and the customer service team were dismissive and unhelpful.
Sales, product and fitting were all excellent but the customer service team/office staff are letting the company down which is a shame as I would always choose to shop locally if possible.
Excellent initial assessment, excellent product and workmanship, and excellent installer. What more can be said?
EXCELLANT WORK ETHIC
We had 2 doors replaced. The fitter was efficient, and tidied up very well.
I was kept informed right the way through the process from Ordering through to Installation. The Installer was very friendly and did an excellent job. I am thrilled with my new windows, they have made such a huge difference. I would highly recommend CDM!!!
David Hernon
Card No. 000047
View SkillsCard No. 000047
installation
installation
Andrew Holden
Card No. 001335
View SkillsCard No. 001335
installation
installation
Donald Locke
Card No. 002377
View SkillsCard No. 002377
installation
surveying
installation
surveying
Andrew Hernon
Card No. 003392
View SkillsCard No. 003392
installation
surveying
installation
surveying
Mathew Goodwin
Card No. 004411
View SkillsCard No. 004411
installation
installation