Ontime Windows Limited

Process from visit/quote to installation was great. Liked fact they gave one price and it remained the same (not like competitors who started high and contacted us several times after offering reductions.
Did a really good job on outer and especially the inner door.

friendly, reliable and good product

friendly, reliable and happy with result

Friendly, competitive and good result - recommended

Excellent workmanship. Well fitted, clean and tidy. Friendly and professional.

I AM VERY HAPPY WITH MY REPLACEMENT WINDOWS, WORK WAS CARRIED OUT, QUICKLY AND EFFICIENTLY, WITHIN THE TIMESCALE I WAS GIVEN.

ONTIME Windows Ltd. charged a reasonable price for the work, the guy who installed was competent although left some damage to side of wall trying to get old window out, this damage was rectified later.

Very professional and reliable

Kept up to date with progress of the order. Slight delay in installation due to weather affecting other job but that was out of their hands. Pleasant staff. Use of expanding foam could be slightly neater but on the whole we are very pleased with our new windows and doors.

The standard of workmanship was good and the price was reasonable. However, there were problems with communication and people not turning up on time.

excellent work

Very good price. Excellent communications throughout both with the office and the work men on site

helpful , friendly, and efficient.

All ok doors are good quality

Efficient, effective and friendly staff who know what they're doing

Extremely pleased with the all round service received. Would highly recommend this contractor.

Fantastic customer service from start to finish, installation was on time and very clean. All staff very friendly and helpful. Excellent job.

Very efficient workforce.
Polite and tidy.
Smart quality product

Very profesional, good value for money

Excellent workmanship and aftercare. They came out the same day to fix a minor problem with my door.

There was some miscommunication regarding an aspect of the windows during first contact.

There were a couple of areas that brought the score down regarding the installation, one being a nail that had protruded the box frame the new window was sat in. This issue was resolved although it is still noticeable where it has been repaired. The trim used internally is also not completely flush the whole length but this could be to do with the walls not being completely straight due to the age of the property.

Turned up on time, tidy and quick installation.

I have used before and I would use again. Excellent workmanship

good customer service all round

The quality and the installation man was brilliant. The customer service was very lacking considering the mess they made of my order

Very pleased with the friendliness of all the staff, and the freedom from pressure.
The work seems good and the door and windows have stood up to storm Ciarán without any problems. The installer was confident and had all the right tools and fittings, and the job was done quickly and efficiently. He offered advice on the care and maintenance of the fittings, and took us through how the locks operated answering all our questions before he left even though it was a Friday afternoon.

Very good but I would have purchased two bifolding doors but was black plastic inside, this could have been sorted I’m sure for an additional cost but was not offered.

Work carried out professionally, onetime and with no fuss

The contractor did not respond to email communication in a timely manner, took 4 months to do the job (one bathroom window) and didn't actually complete the job satisfactorily (top to the window box was never installed). They also left a damaged tile and didn't clean some of the filler off the wall

very happy with the service, reliable and professional.

Generally a great experience, felt listened too, provided valuable advice and demonstrated good customer centricity.

Excellant service and product, would use again,

Honest, trustworthy and reliable

N/A

There were some snagging which could have been avoided however, Matt rectified it as soon as it was highlighted.

Overall happy and would recommend

Absolutely brilliant

Clear and helpful pre-contract advice. Clarity about prices. Installation went smoothly and efficiently. Would recommend to others.

have used ON TIME WINDOWS a few times always satisfied good product and tidy workers. The actual installer was very good.

Worked quickly and work times were convenient

Great on picking up the phone and getting back to me with advice etc

Install has been great!

No

I am really happy with both the product and customer service I received from OnTime Windows. They were very professional. The whole process from receiving a quote, having the survey carried out, to ordering, delivery and installation of windows were all carried out in a timely manner. The look and quality of the windows are exactly what I was expecting. I would definitely recommend them.

Extremely professional and helpful.

Excellent timekeeping and attention to detail. Would recommend 100%.

Very professional from start to finish.

Fantastic job. Clean and tidy. The finish is excellent. So happy with all my new doors. Lovely guys

Used on Time 3 times excellent service

Most efficient and polite team -- could not fault them or the product .

Very good service from day one to complete, all staff were very helpful, very happy with my new doors

I was most satisfied