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D4 Base Business Park ,
Woodbridge,
IP12 2TZ
No description available
Active
Application Stage 2 Review
Active
Active
Application Stage 2
Customer Service
9.41
Reliability & Timekeeping
9.44
Tidiness
9.61
Workmanship Standards
9.68
Product Suitability
9.8
All staff were polite, friendly and very helpful.
Very suitable product and v.good service in getting the plans up and running. V. good weekly newsletter keeps customers aware of likely general delays (COVID & floods for instance). We were disappointed by a marked delay in starting (start time was meant to have been mid November) and then very disappointed in the abandonment of the '5-day' job in the week before Christmas in order to start another job (hence the score of 7 for customer service overall) and 9 for reliability and timekeeping. Timekeeping however was 10/10. Tidiness would have been 10/10 had I not found a 3inch screw in my gravel drive following installation of the bifold door. An unfortunate accident I am sure but potential £600 for tyre replacements as we know from previous experience . Follow-up service with certs 10/10
Superb local company
The work was carried out efficiently, and the men were friendly and did an extremely good job, and cleared up after they had finished fitting the door. Very pleased and have recommended to friends.
were told that on payment of deposit that door would be ordered but turned out that a survey was needed first and we were not contacted about it for 6 weeks after which the order was placed
Some confusion re: dates and work interrupted by personal crisis in installation team but, otherwise, work is of a high standard.
Fantastic service and so pleased with the results.
Excellent work, very pleased with the result
Colourchange UPVC Ltd were the only company who were able to satisfy our requirements after years of searching. The end result was exactly what we wanted and professionally fitted to a high standard. Highly recommended.
Very professional and to a high standard
Those in taking clearly care about doing a high quality finish and service. Would definitely recommend to others.
The work was carried out to an extremely high standard with quality product and professional, friendly staff and all done at a competitive price. I would recommend this Company time and again.
very friendly , knowledgeable, professional,
Very pleasantly surprised with their efficiency.My wife was alone during the installation and had no worries or disturbances during their presence.Very satisfied.
Such a pleasure to be a customer with this firm. No pressure selling, kept up to date with your order and what the company are Woking on running up to the date of installation. I would definitely recommend this firm.
Response time on queries and notifications of work to be carried out (fitting, plastering & carpentry) was excellent.
All very pleasant people from the manager to the office staff and fitters.The fitters worked
really hard and just kept going when it started to rain.
excellent service by professional staff
Colour Change UPV Ltd we’re really helpful, workers were brilliant and I would highly recommend this company.
They were very tidy and good workmen. Have already recommended them to people.
Great workmanship and excellent quality products. Thanks.
Very knowledgeable, very skilled, competent, pleasure to deal with. Went the extra 'mile' to make the installation looking perfect.
Very good service
Very helpful and professional.
The most stressful experience of my life. Having to get and pay for an independant surveyor to prove that the water pentrating the building was not our fault and was actually due to the workmanship of the contractor. Many stressful conversations with a completely unproffesional owner of the company was just awful. Work started on a 12 week timeframe in April 2021 but we only finally got the issues completed at the end of Feburary 2022. The only reason for giving a 2 for customer service was the fact that when one of his employees took control of sorting out the problems this year did we finally get resolution.
I'm afraid that this is one of those times that we didn't get it right. The initial installation of coloured windows went well, but three very large three panel sliding doors caused us problems. These problems escalated back to the manufacturer and a dispute between us, as the installers, and the manufacturer (Origin) went back and forth. Our own customers who left this review were caught in a very poor situation and we failed to offer the communication that was needed. In the end we went to a fabricator to make unique sills for this particular installation and the problem was resolved.
Very pleased with the work.
We were very happy with the standard of work carried out
a professional organisation to deal with at every level.
the workman were a pleasure to have around.
Job was delayed by delivery of product but that was no fault of installer, but rather a general problem caused by covid.
Installaton very good.
David Edwards
Card No. 001408
View SkillsCard No. 001408
installation
installation
Christopher Scarlett
Card No. 010197
View SkillsCard No. 010197
installation
installation
installation
installation
Daryl Collins
Card No. 002934
View SkillsCard No. 002934
installation
surveying
installation
surveying
Stephen Hughes
Card No. 011322
View SkillsCard No. 011322
surveying