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Colourchange UPVC Ltd

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D4 Base Business Park ,
Woodbridge,
IP12 2TZ

Account No: 14-4766 Contact us

About Colourchange UPVC Ltd

No description available

Certifications

Certass Trade Association Membership

Active

Trustmark

Application Stage 2 Review

Competent Person - Domestic Glazing

Active

Competent Person - Non-Domestic Glazing

Active

Cq Assured - Window & Door Repair and New Build

Application Stage 2

Colourchange UPVC Ltd Reviews

0

Out of 10

Based on 88 Customer Reviews Add a Rating

Customer Service

9.41

Reliability & Timekeeping

9.44

Tidiness

9.61

Workmanship Standards

9.68

Product Suitability

9.8

All staff were polite, friendly and very helpful.

16th April 2024

Very suitable product and v.good service in getting the plans up and running. V. good weekly newsletter keeps customers aware of likely general delays (COVID & floods for instance). We were disappointed by a marked delay in starting (start time was meant to have been mid November) and then very disappointed in the abandonment of the '5-day' job in the week before Christmas in order to start another job (hence the score of 7 for customer service overall) and 9 for reliability and timekeeping. Timekeeping however was 10/10. Tidiness would have been 10/10 had I not found a 3inch screw in my gravel drive following installation of the bifold door. An unfortunate accident I am sure but potential £600 for tyre replacements as we know from previous experience . Follow-up service with certs 10/10

5th February 2024

Superb local company

5th February 2024

The work was carried out efficiently, and the men were friendly and did an extremely good job, and cleared up after they had finished fitting the door. Very pleased and have recommended to friends.

17th January 2024

were told that on payment of deposit that door would be ordered but turned out that a survey was needed first and we were not contacted about it for 6 weeks after which the order was placed

5th January 2024

Some confusion re: dates and work interrupted by personal crisis in installation team but, otherwise, work is of a high standard.

24th December 2023

Fantastic service and so pleased with the results.

21st December 2023

Excellent work, very pleased with the result

18th December 2023

Colourchange UPVC Ltd were the only company who were able to satisfy our requirements after years of searching. The end result was exactly what we wanted and professionally fitted to a high standard. Highly recommended.

5th December 2023

Very professional and to a high standard

27th November 2023

Those in taking clearly care about doing a high quality finish and service. Would definitely recommend to others.

25th September 2023

The work was carried out to an extremely high standard with quality product and professional, friendly staff and all done at a competitive price. I would recommend this Company time and again.

6th March 2023

very friendly , knowledgeable, professional,

16th February 2023

Very pleasantly surprised with their efficiency.My wife was alone during the installation and had no worries or disturbances during their presence.Very satisfied.

7th January 2023

Such a pleasure to be a customer with this firm. No pressure selling, kept up to date with your order and what the company are Woking on running up to the date of installation. I would definitely recommend this firm.

6th January 2023

Response time on queries and notifications of work to be carried out (fitting, plastering & carpentry) was excellent.

19th December 2022

All very pleasant people from the manager to the office staff and fitters.The fitters worked
really hard and just kept going when it started to rain.

10th December 2022

excellent service by professional staff

22nd September 2022

Colour Change UPV Ltd we’re really helpful, workers were brilliant and I would highly recommend this company.

12th August 2022

They were very tidy and good workmen. Have already recommended them to people.

1st August 2022

Great workmanship and excellent quality products. Thanks.

15th June 2022

Very knowledgeable, very skilled, competent, pleasure to deal with. Went the extra 'mile' to make the installation looking perfect.

28th March 2022

Very good service

15th March 2022

Very helpful and professional.

10th March 2022

The most stressful experience of my life. Having to get and pay for an independant surveyor to prove that the water pentrating the building was not our fault and was actually due to the workmanship of the contractor. Many stressful conversations with a completely unproffesional owner of the company was just awful. Work started on a 12 week timeframe in April 2021 but we only finally got the issues completed at the end of Feburary 2022. The only reason for giving a 2 for customer service was the fact that when one of his employees took control of sorting out the problems this year did we finally get resolution.

5th March 2022
Trader's Response

I'm afraid that this is one of those times that we didn't get it right. The initial installation of coloured windows went well, but three very large three panel sliding doors caused us problems. These problems escalated back to the manufacturer and a dispute between us, as the installers, and the manufacturer (Origin) went back and forth. Our own customers who left this review were caught in a very poor situation and we failed to offer the communication that was needed. In the end we went to a fabricator to make unique sills for this particular installation and the problem was resolved.

Very pleased with the work.

20th January 2022

We were very happy with the standard of work carried out

7th January 2022

a professional organisation to deal with at every level.

the workman were a pleasure to have around.

21st December 2021

Job was delayed by delivery of product but that was no fault of installer, but rather a general problem caused by covid.
Installaton very good.

17th November 2021

Our Qualified Team

David Edwards

Card No. 001408

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David Edwards

Card No. 001408

Qualifications

Role

Competent Person - Domestic Glazing

installation

Competent Person - Non-Domestic Glazing

installation

Christopher Scarlett

Card No. 010197

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Christopher Scarlett

Card No. 010197

Qualifications

Role

Competent Person - Domestic Glazing

installation

Competent Person - Non-Domestic Glazing

installation

Trustmark

installation

Cq Assured - Window & Door Repair and New Build

installation

Daryl Collins

Card No. 002934

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×

Daryl Collins

Card No. 002934

Qualifications

Role

Competent Person - Domestic Glazing

installation

surveying

Competent Person - Non-Domestic Glazing

installation

surveying

Stephen Hughes

Card No. 011322

View Skills
×

Stephen Hughes

Card No. 011322

Qualifications

Role

Competent Person - Domestic Glazing

surveying

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