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Thrumpton Goods Yard Thrumpton Lane,
Retford,
DN22 6HG
No description available
Active
Active
Customer Service
9.51
Reliability & Timekeeping
9.75
Tidiness
9.56
Workmanship Standards
9.47
Product Suitability
9.69
Arrived as arranged, tidy work areas and good workmanship.
No.
Everything went so smoothly, excellent service from start to end. Very clean and professional service throughout.
The work was completed to an excellent standard. The quality of the frame, door and window is superb. The old frame, door and window was removed without any mess and the fitter left the premises spotless. The fitted items, including the glass, were meticulously cleaned. I would recommend this company and would certainly use them in the future, should the need arise.
'/work done very well on time . Recommended to a neighbour
Comprehensive, competitive quotation; punctual, polite installers;
We were very pleased with the whole process from the original enquiry to final completion of the installation.
Efficient. Tidy and good service.
Courteous and friendly
Excellent service, professional, great price, clean, tidy and trustworthy. Will definitely use again.
Both contractors that came were polite, hard working and chatty. Would definitely recommend this company to anyone.
Excellent knowledge of products required offering good advice at all times. Quote arrived quickly and once accepted approximate start date given . No delay. Very happy with everything.
Good work - little mess great service.
Fantastic workmanship and exellent customer service
Lee and his team are very professional and carry out work with care and attention to detail. I would definately recommend.
Very efficient
This was a tricky job to measure up, from the get go, but Lee took his time, and got this expertly right. The fitters who came on the day were amazing, friendly, knowledgeable, quiet, and really really clean and tidy. Everyone involved with this firm from day one did a really good job.
Fabulous, friendly local business.
Tried to tell me that there was nothing wrong with the opening and closing of the door, while also saying that he didn't fit the doors himself. Also told that the incorrect screws had been put in. Gave the impression that he wasn't happy to send the employee back out to take a look but at least he did. The guy he employs to do the work said when he came out that infact the door wasn't hung right. He apologised for everything ... unlike the owner of the business. Was disapointed with owners attitude because he's done all our windows with good quality workmanship in the past.
This installation was carried out in July.
The issues were dealt with in August when customer had returned from her holiday.
The customer`s issues were dealt with asap by the original installer.
Not quite sure why the customer has waited until November to bring this to your attention.
We did have issues with payment from the customer.
Very professional
A pleasure to deal with from start to finish advise given , was not pushy,, when the two fitters came to fit they where respectful , worked around my day and were very clean and tidy workers, the installation has an e elect finish
Complete without problem any rubbish etc taken away and area cleaned
We found Thrumpton Windows very helpful and easy to deal with when deciding what we wanted and could have. All quotes and revisions were produced quickly and set out clearly.
The installation team were very competant, worked well together and were very easy to have around and to deal with.
The "8 "on customer service is because the windows sills had not been ordered meaning that the windows and doors could not be fitted in the ideal sequence to make time for the sills to be collected. Despite this the overal experience was very good.
Excellent Contractor. Installation and product was first class
Based on latest job although previous work has been better
Unfortunately we have had no formal complaint raised with the office.
The customer has not been in touch to discuss any issues.
Very impressed with the professionalism of the installers. Good communication when ordering the units and throughout the process.
Will definitely use them again in the future and have no hesitation in recommending them to others.
Despite sending an email complaining about my windows I have not received a reply.
The issues the customer was not happy with have now been dealt with.
All staff consistently courteous and importantly, did what they said they would do. Very tidy, careful workmanship.
Great service,
Good workmanship
They were absolutely brilliant. Work was to a very high standard. Cleaned up well as they went along. Highly recommended
Had a leak on bathroom window & door which were replaced but actually needed new brickwork & lintal to stop the leak, so window and door probably not needed but happy with the look of them & good customer service to get the resolve in the end (hopefully!)
unable to view the work as I live in france.
This is the third order placed with this contractor. Well satisfied.
From the original visit to create the quote right through to the completion of work, Leigh and the team were exceptional. Polite and professional throughout the entire process I cannot speak highly enough of them. This team are highly recommended!!
Joe Wright
Card No. 010770
View SkillsCard No. 010770
installation
Andrew Marsh
Card No. 008758
View SkillsCard No. 008758
installation
surveying
Leigh Cannon
Card No. 003116
View SkillsCard No. 003116
surveying
Fraser Howard
Card No. 010722
View SkillsCard No. 010722
installation
surveying