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49 Princes Road West ,
Torquay,
TQ1 1PB
No description available
Active
Active
Customer Service
9.15
Reliability & Timekeeping
9.53
Tidiness
9.6
Workmanship Standards
9.64
Product Suitability
9.72
Presales service was very good in that the sales lead was very responsive and worked with me to ensure my requirements were understood and that I understood the product. However, once the windows were installed and I paid in full, comms with the sales lead have been sporadic and I've had to chase getting my guarantee. I'm still trying to get my insurance documentation I was promised.
The installation went very well and I was impressed with the quality of work performed and the attention given in cleaning up upon completion. There was a very minor snagging issue that needed correcting which was seen to promptly.
I would use the contractor for additional work should any arise.
Very pleased with the professionalism shown, coupled with the politeness of the team. Overall a very positive experience.
Excellent work carried out, quickly.
The windows are excellent and when the fitters eventually arrived they installed quickly and with minimum mess. However, the door was fitted very badly without consultation on issues such as door bell fitting and internal coving. Despite recalling the fitters several times they were unable to correct the misalignment of the door and eventually the manufacturer called, commented on how badly it had been fitted and corrected the problem himself. I was extremely disappointed as the products are superb.
Excellent standard of work, efficiency and cleanliness.
Delays no receipt
Have used this contractor several times and have always found the complete service provided, from sales to installation, second to none.
An excellent service with quality workmanship.
Top quality products installed.
Will definitely use again.
Really impressed.
very polite and efficient service from start to finish
We are very pleased with the conservatory, however according to the original documentation we were expecting Celsius glass for the roof. On closer inspection of the glass, we noticed it didn’t have the relevant kitemark to identify the Celsius product. We questioned this on numerous occasions only to be told that their supplier had gone into liquidation. The salesman should have been aware of this.
The builders and window fitters were fantastic, they could improve on their after sales service as we have continuously chased for the 5 year insurance backed guarantee that we were also promised.
This Contractor was very professional and tidy in their work. All tasks were carried out at a very high standard.
Anthony Lynch
Card No. 003717
View SkillsCard No. 003717
installation
surveying