ABI Garage Doors Ltd

Yes, great service all round and workmanship very good.

We unfortunately had several issues which took nearly four months overall to sort out, this involved replacement doors and frames, replacement door threshold, new trims, new cassettes, etc and in total seven visits. Some of the issues were with Endurance, the manufacturer, not following the order correctly and other issues with the contractor not checking the items before installation.
Having said that the contractor did follow everything through to the end and corrected all the issues that we had. This is a family business and they are clearly passionate about what they do. Thank you to Luke the MD for making sure everything was completed to our satisfaction at the end. In view of the issues and overall experience we had, regrettably, we do not feel we could recommend.

I had issues with the original door fitted but the owner of the company was very accommodating in trying to sort any issues out, communicating with me personally and eventually coming to a solution I was happy with
I believe the company are very caring of their customers

The standard of workmanship and professionalism received from the installer’s could not be faulted.
I would definitely recommend ABl Garage Doors to family and friends, comments from neighbours and family have been unbelievable both for the standard of workmanship and quality of the products supplied.

Great service all round.

The process was very smooth right from the beginning. We are very pleased with both our doors.

The door needs adjusting as is sticking however ABI have been very responsive to our requests to return and sort.

I rarely recommend, but have done so with this work
The organisation from initial survey to installation is very slick and smooth
The installers are unobtrusive and pleasant
i am very pleased with the finished product

Great work carried out. Friendly staff. Plus the work was carried out earlier than expected

Straight forward transaction, and did what they said they would. do. Quite rare these days. Excellent products and service.

A pleasure to deal with such an efficient company

Straightforward, professional and efficient.

A fantastic service, quality products, and great communication throughout.

There were a couple of issues with the installation that they resolved quickly

It felt a bit like they had forotten about us once we decided to go ahead and paid the deposit.
We initially delayed doing the work as we had to get our gutters done, and so we waited until we had the money to be able to get the doors done.
They did apologise and it was accepted, but it still felt a bit off putting, and you're always anxious if there is no communication once you have paid a deposit.
A part of the front door, a glass pane insert next to the door isn't quite right. They sent someone out to fix it but they made it worse. We have been promised a replacement but not given any lead time, and so it was a shock to receive the certificate from you which suggests the job has been files as 'complete', which it isn't really.
I can only hope they finish it!

Thankyou, all very well fitted, and looks very good. Many compliments from our neighbours.

ABI Doors were amazing. The Sales Team, the Customer Service Team and the Installers were first class and I would have no reservations in referring them and the business in the future.

I had issues with my installation

Really good quality!

Highly satisfied with the work carried out

Great service, especially from install team.

A very neat installation job, completed in around 3 hours. The quality of the installed Endurance door is first class & came with 5 keys.

I would certainly recommend ABi Doors for their workmanship, attention to detail, kind understanding and great level of customer service…. Thank you to the whole team….

They were customer focused at all times, very courteous and delivered exactly as expected. A first class outfit.

From start to finish the service, communications and aftercare from ABI have been superb.
The installation engineers were not only very friendly and helpful, but also took time to explain care and advice regarding both of the doors!
Thanks you everyone at ABI

Good job, efficient and effective,

I am very pleased with the installation and excellent service.

Scoring is for ABI doors employees. Not the sub contractor that remedied the installation faults, they were very good

did not realise the keys would be so difficult to get cut and would have to go to certain key shops none of which local to me

top quality work left everythink neat and tidy and explained how it all worked when the job was done

Very clean and on time.

Two fitters arrived on time and both were very courteous and efficient. Fixed both front door and garage door within a few hours of arrival. The workmanship and finish of the final product was perfect. Love both doors.

Very friendly team and would highly recommend

Good customer service

Brilliant from start to finish

I only awarded 8 for Customer Service as I had to chase them for information regarding my garage door. I had ordered a front door and a garage door but I was only receiving emails regarding the front door. Otherwise a very good firm.

I undertook a lot of research to find a suitable composite door installer.
I found ABI garage doors very helpful with all my queries and patient with my I decisions. All without pushing for a sale.
Very happy with the choice I made.

The products are good but we had delays caused by a lack of communication and a string of mistakes which was very disappointing. Very untidy installation particularly in the garage where no effort was made to clear any dust caused by drilling or move the few thing underneath which got covered in dust.

Required a return visit to remedy installation problems to front door. Garage door ok.

clean , tidy workers

The contactor carried out the work very efficiently.

However, even now, the door is proving problematical, in that you are not always able to gain access, either from within, or outside, despite the door supposedly being "open". It does not open / shut without some effort from the person opening the door.

The product is good, the final workmanship is good. The timing was very bad leaving us with a partially fitted door for over a week. We had been assured the work would be completed within a day.

surveyor and installation need to work closer together

The customer is generally happy with a small issue outstanding.

Overall the customer is very happy.

The customer generally very pleased with the installation.

The contractor was slightly untidy but the customer was very pleased with the doors.

This is my 2nd installation from ABI, the first was great and I had no hesitation in going back to them but unfortunately this has second not gone well.
Installers were going to leave my house with no door on overnight
Poor application of sealant around the door leaving gaps and not fully applied
Open gap under the door threshold
Doors installed 5cm forward of original door leaving a gap from the flooring
Manager has inspected the work and confirmed this was not installed to standard and would arrange for it to be fixed but I am still awaiting confirmation when this will be after nearly 3 weeks and having chased this I am still awaiting call back.