Graham Orrin Installations Limited

Overall, the customer service is very good.  We had a few issues with the sliding door and the front main door with the locking mechanism and they revisited on several occasions to resolve problem. The team is very friendly from the Sales team, the office and installers and I would recommend them.  Thank you.

Excellent at every step for what was a large whole house renovation. Graham and everyone else who works there are really personable and friendly. We were having a baby around the time of installation and they went out of their way to help and accommodate us which was greatly appreciated. Were helpful to resolve snagging issues after the installation. Would recommend them.

Went out of the way to be helpful.

All staff at GO were very professional and courteous right the way through from our first phone call to survey and installation.  I would thoroughly recommend.

Great service by Graham and his Team. Very happy with the windows installed.

Have used Graham and the team a number of times and service and quality always first class.

It was great working with Graham and we found solutions for all things which cropped up during the large installation process of windows and doors.

One window doesn’t fit properly hence the score but remedial work is taking place promptly.

Very good company, friendly staff and majority of payment after work complete,
I would recommend to anyone wanting double glazing

Graham was considerate and accommodating throughout the process, and very patient while we checked planning regulation and then decided what we wanted to do. The work was completed efficiently and we are pleased with the results. We will be replacing the remaining windows next year.

Very pleased with work carried out and communication throughout.

Professional service and competent team. The replacement door looks great. Very happy with the service overall.

Great service respect for my property first class job

PVCu windows to lower level back of house
Highly professional sales guy provided impressive technical expertise and excellent guidance. Immaculate installation carried out by fitters. Top quality product delivered huge practical benefits of the latest technology. Result is exactly what I wanted. Would recommend Graham Orrin Installations.

Excellent service from start to finish. Very happy customer!!

From quotation stage through to completion everyone at Graham Orrin were very friendly. All staff were approachable and provided an excellent service.

Always reliable and friendly professional service.

Everyone we dealt with at GO was very polite and efficient and we were kept up to date on all timings relating to the installation. Also very happy with the advice received regarding products to buy.

Very pleased with every stage of the job. I would certainly recommend the contractor and use them again.

Very happy indeed throughout the installation 
Communication was first rate and so were the guys that installed the door
Prompt courteous & hard working
Would recommend this company without  hesitation

Very professional company, excellent service from quoting stage through to completion of the works.

Very good workmanship, easy to order. Surveyor who measured the original door opening was very pleasant. Lovely experience and I am so pleased with my new front door. Thank you.

Very helpful and professional

Good job from the team, few snags which were quickly resolved. Tidy work as well, nothing was left for us to clean up.

Excellent fitters . Tidy and professional .Product and price very good .We will recommend GO Installations to family and friends .

We have used Graham Orrin Installations on a number of occasions for complete refits as well as repairs. Their customer service is excellent and any small problems have always been rectified. The quality of the product is very good. The fitting staff are courteous and efficient. We would definitely recommend.

Worked well & minimal work required to touch up around the new windows.

Ryan was very punctual and polite, he explained everything he was going to do

An excellent job. Work carried out efficiently.

Friendly and professional service. We .are already having them carry out further work .

Friendly, experienced, efficient.

Brilliant

The guys worked efficiently and to a very high standard. We are very happy with the work they carried out. Thanks.

John & Nicos did a great job

No

Only thing I wouldn’t recommend is the plasterer – this caused delays on completion and extremely messy. Albeit it was rectified after the issue was raised in good time and to a better standard.

We had a few issues during the work but they were dealt with very professionally.

Very professional job by guys who worked solid all day through very adverse weather. It poured with rain all day and they were always smiling and very polite. Cleaned up really well after they�d finished. I would highly recommend this company.

But of an issue at early stages as initially they fitted window glass that didn�t match other windows. Customer service did resolve issue, but I think could have been avoided with better sales/design. Also poor communication to the person actually doing the work as he wasn�t aware of some aged bits of work so had to return another day.

Excellent service throughout the process from start to finish

We are very pleased with the product, value and the quality. The installation went smoothly and the fitters were professional, friendly and very clean & tidy.

Very professional and excellent work always

Very efficient and friendly

Really professional service both from quotation to work stage.Very happy with the work completed.Would recommend to others.

Damaged glass sorted quickly.

Very friendly workers with tidy workmanship offering excellent quality products

I would source the product elsewhere.

Undertook the contracted work within the agreed time courteously and without fuss

Great service throughout the process. Highly recommended.

There was an issue with the door initially (no letterbox). This was only checked once the contractor arrived, and I had to follow up several times to find out when the door would arrive and if the construction was on track. Additionally, I wasn’t informed when it would be installed once the letter box had been fitted and I had to follow up again to know when to be available. The actual fitter on the day was very professional and helpful

Very easy to do business with. Great people.

Delivered and fitted in the promised timeframe.Replaced all the windows and delighted with the result.Very tidy and considerate workmen I would highly recommend this company!

Excellent work from start to finish. Everyone involved in the team was pleasant, helpful and willing to help. Very skilled and ensured minimal disruption where possible. Always cleared up afterwards. Easily contactable should there be any queries. Would recommend them due to their ‘first’ class service right from the start.

Excellent service, quality product and all-round nice guys!

Excellent service and high quality of installation from start to finish.

Excellent from start to finish. The installation team were very tidy and did an excellent job. The office team were also responsive and helpful.

Great service and communication. Fantastic install of bi-fold doors , highly recommend.

The contractors were really friendly, knowledgable and helpful. Many thanks

The markings are neutral as on site dealings were made with builder.

The windows are top quality and have been fitted at a really high standard

A very professional and well done job!!

We have used this contractor several times and always very happy with customer service and workmanship.

Perfect! wonderful workmen

Very well organised, excellent fitter, prompt attention to the very few minor snagging issues. Thoroughly recommended.

Very helpful with product advice and solution for a non-standard sized door aperture.

Friendly and helpful from when we first made enquires up to installation. Kept me updated with the order status and expected date for delivery which was as expected .

has not let us down, good quality workmanship

No problems with Go installations, they are great to work with, but their supplier let them down badly; we had to get the glass panel replaced 4 times, as first 3 all had marks inside the window.

Kept informed of how Coronavirus is effecting the cracked glass snagging work. V good.

Very pleased with our window & door. Very impressed with the fitting. Would recommend.

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Great company I can�t recommend them enough. Very professional and knowledgeable with a high level of workmanship . We would hesitate to use them again

I am pleased with the quality of work completed.

They worked through torrential rain to fit the windows and doors and did a fantastic job. A few minor issues were quickly rectified and I would definitely use GO Installations again.

Excellent

Pleased with windows although have had to have service calls due product issues

Friendly and reliable. Very pleased with workmanship.

The service from Graham Orin was excellent, they reviewed my requirements, gave me a quote, which I accepted, they turned up when they said they would, they did a very good job of installing the windows, the workmen were very professional and installed the windows, which were as I was expe cting. They cleaned up on completion. This level of service is what as a customer we are hoping for, but sadly not always achieved these days, but I would certainly have no hesitation in recommending Graham Orin to other friends.

Compliments to the colleague who made the initial survey. A clear and detailed review of leading and pattern. A break in comms meant the installed units did not match originals. This was dealt with without issue and the replacement units were installed by the initial surveying colleague.Overall a positive and satisfactory outcome, Thanks

Very polite fitters and a good neat job – all rubbish removed and house left clean and tidy.

Great service from initial engagement through to installation

I found everyone at Graham Orrin Installations Ltd to be extremely professional, pleasant and helpful at every point of contact. The installation team were highly efficient and polite. I cannot fault the service I received.

First class service will recommend to anybody who needs doors or windows.

None

Very helpful and accommodating, very pleased with the patio door

Excellent company

Work carried out efficiently and correctly. No problems with installer or installation except for missing door knocker which was quickly rectified and fitted accordingly. Work carried out without the need for any internal redecoration.

The work was excellent especially as it was done during a Covid lock down period.Also we have already recommended Graham Orrin to a neighbour.