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Windowtec Ltd

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Old Star Motel Star,
Gaerwen,
LL60 6AH

Account No: 16-5670 Contact us

About Windowtec Ltd

Proud to serve North Wales

We are a double glazing/home improvements company based in Anglesey, North Wales.

The fitters, who are also the directors at Windowtec have years of experience in installing windows, doors, conservatories etc. but also in manufacturing upvc windows , doors and conservatories.. They have a working knowledge of the product which gives them greater insight.

Certifications

Certass Trade Association Membership

Active

Competent Person - Domestic Glazing

Active

Windowtec Ltd Reviews

0

Out of 10

Based on 72 Customer Reviews Add a Rating

Customer Service

9.34

Reliability & Timekeeping

9.34

Tidiness

9.58

Workmanship Standards

9.55

Product Suitability

9.75

Would definitely recommend to anyone very professional job done.

29th April 2024

All staff polite, good products,arrived on time, good workmanship and hard working ,cleaned up and tidied afterwards. Competitive prices. Highly recommended.

17th April 2024

The contractors kept the work area tidy, clean and were very considerate.

4th April 2024

I am very satisfied with the product supplied. I would have wished to have had my windows installed during the summer not the winter but acknowledge that there was a problem finding glass of the size required. However, if the job had been examined earlier with the intention of fitting them within the promised time, this issue would have been discovered and resolved much sooner.

29th November 2023

Very good communication from start to finish. Extremely happy with the end result. Great work

9th October 2023
Trader's Response

Thank you so much for the positive feedback.

Standard of work and interaction with staff was very good. Delay in initial supply and fitting of goods caused a great deal of inconvenience .

24th August 2023
Trader's Response

Thank you for the positive feedback. We would like to apologise for the inconvenience caused by the delay.

Windowtech were very good in every respect. However, they did use a plasterer who was not really up to the required standard and he left a mess at every stage of his work. Windowtech did put right most of the plasterer's shortcomings but it did mean that the work took longer than anticipated.

27th May 2023
Trader's Response

We can only apologize for the issue with plastering. And thank you for your positive comment about Windowtec.

Job well done clean and tidy

25th May 2023
Trader's Response

Thank you for your positive feedback

Very Friendly and professional

3rd April 2023
Trader's Response

Thank you I will pass that message to the rest of the team.

Very helpful staff from start to finish., we do not currently live in the property and not nearby so we had to rely on the contractors from afar. Great communication every step of the way, we are so pleased with our windows and doors and would highly recommend the company .

13th March 2023
Trader's Response

Thank you so much for your lovely feedback. I will pass on this comment to our installation team.

Went out of their way in helping ensure the low threshold could accommodate an OAP and tidiness was exemplary. Product very pleased with and would recommend to friends and family.

21st February 2023
Trader's Response

Thank you so much for your review. I will pass on your comment to our installation team, they will be very pleased that you will recommend us to your family and friends.

quick to fulfill order, no problems.

13th February 2023
Trader's Response

Thank you for your positive review

Very good.

18th January 2023
Trader's Response

Thank you for providing positive feedback.

Contractors personnel worked solidly throughout their working hours, ensuring the job was completed in good time.

16th January 2023
Trader's Response

Thank you for your positive feedback.

Needs to improve more on Customer Service.

4th October 2022
Trader's Response

Thank you for providing feedback. We are sorry to learn that your experience was not wholly. Unfortunately, we do not have full details of the job but please be assured that your response will be passed on to the directors.

Groundworker was untidy. Construction team and plasterer were very tidy.

9th August 2022
Trader's Response

Thank you for leaving feedback. Positive feedback is always welcome but we are also grateful for other comments so that we can address the relevant issues. We are sorry to learn that the work of our groundworker was not entirely satisfactory. However, we do hope that the site was left tidy on completion of the job and that the end result was pleasing. If not, please let us know by e-mailing [email protected] . please be assured that your comments will be passed on.

Overly pushy, persistent calls.

19th July 2022
Trader's Response

Thank you for your feedback. We are very sorry to learn that you did not have a positive experience. Like the rest of the industry, we are extremely busy just now and are very dependent on customers providing information and completing in accordance with the conditions of sale. If we are not getting the required feedback, we may have to contact customers repeatedly to get the required information. If we have provided you with a poor service, please let us know by contacting us directly and we will look into the matter.

Aftercare not good.

19th July 2022
Trader's Response

Thank you for your feedback. We are very sorry to learn that you are not satisfied. Unfortunately, we have no customer reference from which to work . We do work in accordance with our conditions of sale which is on the reverse of your contract. If we have erred in any way from that contract, please contact us .

Excellent service from start to Finnish. Thank you.

11th July 2022
Trader's Response

Thank you so much for your review. It gives us a great deal of job satisfaction to know that our customers are so happy.

I absolutely love my new door. It was fitted in a timely way, by skilled workmen. The new door is of a high quality and is exactly what we needed and lets in so much more light.

13th June 2022
Trader's Response

Thank you so much for your review. Excellent news to hear that you are so pleased.

excellent service

21st March 2022
Trader's Response

Thank you for your positive feedback. As with anyone else, our company thrives on such praise. Thank you.

Would you like to make any additional comments about the contractor?

Dreadful experience as soon as the deposit was paid, little to no action unless repeatedly prompted

- took two months to present the full contract
- caused damage to property during installation, misrepresented the facts
- refused to compensate for the damage/repair costs; held off registration of certificate back as a bargaining chip despite the job being complete
- miscalculated the invoice in their favour on three occasions
- took a further four and a half months to register and issue the certificate after all accounts settled

Will advise anyone looking for windows to use another company.

21st February 2022
Trader's Response

Thank you for your feedback. We are sorry that you had such a negative experience. Unfortunately, the site does not provide details - name and address etc - so we cannot comment on the job but please be assured that your feed back will be presented to management. We will look carefully at the situation once it is identified and, if we are at fault in any area, we will address our practices to try and ensure that such errors are not repeated.

Good service and product, nice people, highly recommend.

17th February 2022
Trader's Response

What more can we say but 'thank you so much''. Your opinion meets a great deal

excellent quality goods and workmanship

14th February 2022
Trader's Response

Thank you so much for your response. We never tire of positive feedback

Completely satisfied with the work, Windows and door installed efficiency with minimum disruption to household.
Good job.

17th January 2022
Trader's Response

Excellent news. Thank you so much for providing feedback. I'll ensure that theinstallers are notified.

"I would recommend this company but do not wish to give feedback"

10th November 2020
Trader's Response

Thank you so much for the recommendation. It is greatly appreciated.

"I am a happy returning customer"

10th November 2020
Trader's Response

Thank you for the positive feedback. It's great to know that you are happy .

Our Qualified Team

Scott Hennessey

Card No. 003434

View Skills
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Scott Hennessey

Card No. 003434

Qualifications

Role

Competent Person - Domestic Glazing

installation

surveying

Trustmark

installation

surveying

Lee Hennessey

Card No. 003992

View Skills
×

Lee Hennessey

Card No. 003992

Qualifications

Role

Competent Person - Domestic Glazing

installation

surveying

Trustmark

installation

surveying

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