Mitchell & Hudson Limited

Slow to reply to emails/phone messages prior to commencement of work.

The windows should have been pre-painted for a smooth finish, however ended up being hurriedly painted on site. The adhesive/sealer in the bars between the glass and wood required injection filling in places. The copious amount of silicone sealant used around the windows and door was unsightly with a few gaps. Subsequently this was removed on the ground floor and replaced with mortar that is appropriate for a limestone house.

In fairness, all our concerns were addressed in a positive manner and rectified and the windows conform to conservation standards.

Lack of communication from management