Back to Search Results

K P Glass Ltd

Contact us

27 Victoria Street ,
Kettering,
NN16 0BU

Account No: 17-1387 Contact us

About K P Glass Ltd

No description available

Certifications

Certass Trade Association Membership

Active

Competent Person - Domestic Glazing

Active

K P Glass Ltd Reviews

0

Out of 10

Based on 215 Customer Reviews Add a Rating

Customer Service

9.32

Reliability & Timekeeping

9.51

Tidiness

9.64

Workmanship Standards

9.65

Product Suitability

9.79

Excellent service from start to finish. Work was to a very high standard.

22nd April 2024

Best contractor ever - so professional & great fitters.

8th April 2024

Very pleased with the whole process and the amazing end result..

22nd February 2024

I will not use again or recommend to anyone based on poor customer service and communication

29th January 2024

From start to finish I cannot fault all the staff involved, very friendly and answered all my queries quickly

29th January 2024

Very very professional with a good eye for detail

18th December 2023

Great to find a good reliable contact

4th December 2023

Arrived on time worked tiderly and high standard workmanship

21st November 2023

VERY GOOD, THE FITTERS DO A GREAT JOB AND ARE VERY CLEAN AND TIDY

26th October 2023

I would recommend , but with a warning that they demand final payment before work starts.

6th September 2023

The 2 contractors were lovely and very polite and helpful. Nothing was too much trouble for them, they were fantastic they went above and beyond to make sure we were happy with everything done. They did a fantastic job and we are really please with all the windows.

11th August 2023

Very nice job

9th August 2023

Very Pleased

31st July 2023

Great job and service.

31st May 2023

I rent the property at 19 Playford Close, Rothwell, and my agents Results Estates, Rothwell in an email to me of 28 March 2023 stated : "No issues with the new windows or doors, tenants said they already feel difference its much warmer in house and looks lovely.''
The staff and KP Glass Ltd., were very helpful and the process of selecting windows , glass, doors and installation seemed to be very efficient.

5th April 2023

Fitters did an excellent job ~ very impressed and highly recommend.

2nd March 2023

very easy to work with remotely

6th February 2023

Chaotic, did not finish or do the work properly.
Had to get them back 3 times to fix shoddy work,

22nd December 2022
Trader's Response

Absolutely disagee. We were asked to Supply & Install Ali Frames in a time frame that was very tight & we were put under immense pressure. Half the order was delayed completely out of our control. We understand this is frustating but the customers were unreasonable & demanded we fit what has been deliverd. We complied and split the job as requested only later on a complaint was made that we did not install the job in one hit?It was a big job and we admit we had challenges along the way but these were resolved quickly. They informed us they were over the moon on our last visit!

Excellent standards of product and workmanship.

2nd December 2022

Good product and very pleased with the job once completed.

1st December 2022

The Workmen arrive on time very pleasent, left the work neat and tidy .

24th October 2022

The rep that came to us was quite pushy and didn't fully understand or explain the products. We felt there were assumptions made about us as and she therefore treated us accordingly (as if we would pay over the odds as we have a larger than average house.
There were various mistakes made resulting in a second home visit as our initial choice wasn't possible.
We are happy with the end product and the customer service from Gemma once we were dealing directly with her.

22nd October 2022
Trader's Response

Thank you for your feedback. I have spent time with Maureen since to ensure she is more up to date on product knowledge. We have gone over all of your comments and appeciate your honestly helping us to improve our knowledge and making sure that our sales team do not come across pushy.
Thank you for allowing us to complete your job we are pleased that you are satisfied with the end product and service.

All work completed on time to a high standard. Kept me fully informed from ordering to installation.

17th September 2022

Very friendly and easy to do business with.

12th September 2022

An efficient and tidy company

31st August 2022

Ordered 6 keys but only received 3.

1st August 2022

Just excellent !

1st August 2022

Only complaint I had was that we asked for 6 keys but were only provided 3.

25th July 2022

The installation of my fathers patio doors was smooth and hassle free.
The contractors were so patient and kind to my aged father .
Not even a mark on surrounding paint work .
Great value and the doors strong substantial the handles were also great quality ,I would highly recommend this company and the makers of the doors many thanks

13th July 2022

No

27th June 2022

Brilliant

30th May 2022

excellent workmanship

3rd May 2022

Communication was great, pricing was reasonable and the work was carried out to our complete satisfaction.

25th April 2022

The first frame was clearly faulty but this company still went ahead and fitted it obviously hoping I wouldn’t say anything. Second door was fitted with the locking mechanism not working properly, had to come back again but never turned up on the day they said they would. To try and cure the problem with the locking mechanism the fitter actually chiselled a bigger gap in the door. How long this door will last is any ones guess but hopefully the guarantee will be of use if it goes wrong.

25th April 2022
Trader's Response

There are rare cases where the supplier products are faulty. Sometimes it does not come to light until the product is installed. We ordered a new door & we were informed at the end that he was happy and satisified with the job. The customer demanded compensation but we did'nt feel this was fair as the issues were resolved. The complaint had not come to light after compensation was refused and a negative review left. We encouage customers to always contact the office we will return until any issues are fully resolved.

From initial contact to finishing the job these are the best building contractors that I have ever had undertake work for me.

11th April 2022

Pleasant, considerate and very helpful.

21st March 2022

Very good service . Very please with the doors and fitting.

21st March 2022

A surveyor failed to turn up & didn’t contact me to let me know or apologise.
He left it to the office to phone me the following day.

9th March 2022
Trader's Response

We apologise that this happened. It is very rare that our surveyer would not call the customer to advise he is running out of time to make an appointment

We can only apologise for the inconvenience that this caused you.

Very friendly and professional. On time and completed the work to a high standard would definitely reccomend

7th March 2022

Good job but very untidy

28th February 2022

The contractor started on the due date, completed the job within a week .
Given the short days and variable weather conditions it was quite outstanding how they coped.

10th January 2022

VERY PROFESSIONAL AND NOTHING WAS TOO MUCH TROUBLE.

21st December 2021

Highly professional, polite, friendly & courteous service provided by all staff from initial consultation through to final fitting.
The Administrator kept us fully informed and updated on the delivery and installation timescales at all times & the window fitters were professional, competent and tidy in their work. The double glazed windows are of high quality & already proving to be energy efficient. Without hesitation would highly recommend KP Glass.

20th December 2021

Very pleased with the work undertaken, and will use KP Glass for any furture work.

18th October 2021

KP Windows were absolutely brilliant from start to finish. Would highly recommend their services.

18th October 2021

found no fault in the product or workmanship

5th October 2021

They couldn't put our lock on the door.
Didn't like the handle...my fault, not actually shown a picture of any window or door

31st August 2021

Very accommodating and considerate of customer requirements. I would recommend them to my friends and family.

13th August 2021

Brilliant service, really pleased

10th August 2021

Original communication good. office communication not so good but improved immensely as time and work progressed all workmen excellent and a good finished job

2nd August 2021

Very conscientious well made and fitted

24th July 2021

Our Qualified Team

Steve Lyydall

Card No. 009496

View Skills
×

Steve Lyydall

Card No. 009496

Qualifications

Role

Competent Person - Domestic Glazing

installation

surveying

Contact us
We are using cookies to give you the best experience on our website.
You can find out more about which cookies we are using or switch them off in settings.
Accept