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endeavourwindows.co.uk
Contact us24 Stokesley Road Marton-In-Cleveland,
Middlesbrough,
TS7 8DX
No description available
Active
Active
Customer Service
8.85
Reliability & Timekeeping
9.09
Tidiness
9.18
Workmanship Standards
9.19
Product Suitability
9.46
Professional and friendly service
Professional, excellent customer service, would recommend.
A very professional and thorough job was carried out. The contractors kept me informed about their work throughout and dealt with problems effectively.
I would have no hesitation in recommending Endeavour to others. From first enquiries, through fitting to post-installation follow-up customer satisfaction calls all was courteous.
We were very pleased with all the contractors used for this project …all were at a level of high standard and professional and the end results were outstanding.
From initial contact to completion this job was a sheer joy. The quote was good and competitive, the work was superbly done from start to finish and the product in itself was first class. I cannot praise Endeavour Windows enough.
Endeavour Windows installed two new windows at our property and the service and installation was brilliant from start to finish. I would recommend them to anyone.
Endeavour windows done a great job on our windows from start to finish I would recommend them to any of my family & friends
delighted with every aspect of the work, and the workmen were efficient, tidy , courteous and competent. staff at the office are always helpful and polite.
The fitting staff where brilliant, nothing was to much for then
They fitted the whole house with new windows and doors. They were professional throughout from survey to fitting and excellent quality. Very good customer service. We are pleased with our purchase from Endeavour and would recommend this company to others.
Very professional no mess guick and efficient service
There were one or two snagging issues after the initial fitting but these were sorted in a timely fashion and without argument or debate. It's what you want from a contractor.
Professional approach
Excellcent Service provided through out.
Lovely guys.very easy going.turned up and got on with the job.very nice guys.
Very happy with the installation of our windows and doors. Kieran our fitter was very professional, tidy and a perfectionist. When there was an issue with the front door he informed us straight away and alternative arrangements were made.
Happy with the salesman, other companies had been really pushy until the point we felt uncomfortable in our own home. Josh was polite, spoke about options, gave us a quote there was no constant follow up calls.
All in all a good experience.
From the first call and dealing with Natalie, to Jack coming out to quote, I an to survey the job and Rob to install I have been extremely impressed with all of them. The windows and bi-folds are very high quality. All of them were so easy to talk to and always on the other end of a phone and the standard of installation is second to none. I would definitely recommend and definitely use them again.
From ordering my windows and doors to the first class fitting ,the aftercare was first class would definitely recommend endeavour windows
All the work was carried out efficiently and when we did have a small issue with the door it was sorted quickly.
A somewhat qualified "Yes". Quality of product (windows & frames), timekeeping, price, general tidiness was good. We were a little disappointed with the willingness to cover up big gaps in plaster with trim, and the state of the window cleanliness on completion.
Although most problems were solved, i e broken windows x 3 while installing. It was disappointing and we felt this fell short of our expectations from such a highly regarded company.
The building work required for this project was 10/10, but the window installation itself would have been completed better if done, not by the builder, but by a window fitter, as it was not a straightforward project (larger panes of glass, etc). There were several snagging issues to resolve, which is not an easy process to go through for supplier or customer, we were left feeling as though we were too "picky" by the aftersales rep, which spoilt an otherwise very satisfactory experience with Endeavour and it's employees.
Initial work completed on schedule but remedial work was required to some elements of the installation. Unfortunately this took 6 months and 4 visits by different installers to complete to satisfaction
Fitted clear glass in en suite when obscured was requested. Replaced but took three weeks
It was one of the coldest days when the fitters fitted my windows. My house had no heating at the time as it was empty/undergoing renovation. The fitters turned up and worked hard in the freezing conditions. Friendly guys who did a good job and reliable firm with great communication with the customer.
The sales description did not meet the overall service given. The quality of the products is as promised but service reliability was poor. I understand that due to Covid there have been some supply issues, that said, the delays and rescheduling of final fit was not reliable and is why I have given the ratings that I have. I would reluctantly recommend this supplier!
Excellent service. Have used twice now and would use again.
Yes I would like to add that Ian was very efficient his work was excellent and he completed the job in a very quick time, would definitely recommend him.
Fitting was fine, have had problems with the door which is a supplier problem and is in the process of being resolved with the supplier.
Workmanship excellent - tidy, reliable and professional
Excellent professional service from start to finish.
No
We have recommended them to our son for his property
There is still work outstanding regarding painting the garage door which Endeavour have subcontracted but require regular follow up telephone calls to make this happen.
Overall quality is good but customer service lacking.
I believe the issue has been rectified and spray date has been arranged, weather depending as per all spray work.
Endeavor Widows are not the cheapest. However, they are extremely good. I have recommended them to two very close friends.
Good value for money and a swift service
Work was completed(eventually)to good standard, few issues which were sorted.
Customer service/communication and production problems from beginning to end was terrible, lots of issues, took a year to complete.
As a company we can only sincerely apologise and accept responsibility for the time take to complete this work, during this time we had major supply chain issues due to covid and we we're let down on numerous occasions with glass deliveries and other suppliers. All work on this property is to a high standard and is something that is showcased still in Endeavours portfolio. We did re compensate this customer for delays which was accepted by the client alongside a sincere apology and the project was departed on a friendly basis so we are saddened to be reading this review.
On completion the work could of been better buy fixing windows correctly
And finishings more neater ie cement around window not on frames cannot take of due to setting and that could not see this well as upstair only noticed while painting. Lastly should of cleaned up well after finishing but didn't!!
The windows were fitted but some areas of the patio and panoramic window were left very gappy - so to speak
This room was previously plastered and therefore costs were additional
To the fit - the doors and windows were very appealing and look great
It’s just the finishing product could have been tidier
Workmanship was initially unsatisfactory of the fitting of front bay window but this was put right to a satisfactory standard on completion
Good value, polite staff and an efficient service.
Product good quality. Workman thorough and very polite
Really appreciated the door being replaced on a day where the weather was absolutely dreadful. We'd been waiting 2 months with an old single glazed door, which let in drafts and was freezing cold.
Unfortunately, the contractors got soaked to the skin doing the door replacement, and were desperate to get finished asap, which is understandable.
That aside, the finish to the sealant wasn't the best and we had to go back over it so it looked neat, and there were no gaps where water or drafts could get in. I would recommend the company, but preferably have the fitting done on days, when the weather is more appropriate.
The product and the installation team were fantastic however found the office staff to be dismissive and did not keep me updated on the next steps
Poor communication and poorly organised once deposit and finance were agreed. Part of our order (glass) was missing for several weeks. On two occasions we were told installers would attend and then nobody showed. Required us to follow up rather than their proactive communication.
Very professional from the initial discussion, to the work being completed.
Overall good job - nice lads
Issues, chip on windows
Low quality of workmanship
I can’t praise these guys enough . I needed windows fitting ASAP, and I rang around many places getting quotes for double & triple glazed windows. These guys were the cheapest by far but also very good in quality based on reading reviews and speaking to them. These could also get the windows measured and installed quickest out of all the places I contacted regarding installation estimates. All
Communication was excellent. The guys that fitted the windows were great. All mess cleaned away and a fine job done with the windows.
Excellent service !
Thank you
Martin Cutmore
Card No. 000271
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installation
surveying
Kieran Osbourn
Card No. 011190
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installation
ian ellwood
Card No. 011191
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installation
surveying
Paul Brady
Card No. 011188
View SkillsCard No. 011188
installation
surveying