Total Refurbs Ltd

Karl was very professional and friendly on the day from when he began the work right up until he finished.
There was no problems with any time-keeping or reliability whatsoever and he finished the work promptly in good time.
I would not hesitate in recommending Karl Mason to anyone who wants any work carried out in their home .

good clean workmanship

Total Refurbs were excellent from start to finish. The work was completed professionally to a very high standard. The fitters were polite, respectful and left the place clean and tidy.

Excellent, prompt and professional service - great job! :)

Very pleased with a 10/10 job

Karl and his team have been fantastic. Great advice, all deadlines met, and the work was of an excellent standard.

The timely process from quote to completion was informative and professional.

Excellent communication, very organised, courteous and considerate. No hesitation in recommending.

Fantastic! Highly recommend and will definitely use them again in the future.

Professional, great service - very happy

Karl and his team were excellent throughout the process from measuring up to fitting. They were efficient, skilled and left us with a brilliant outcome.

Very pleasant to have around. Did the job very quickly during a difficult time with COVID etc. Any issues were dealt with promptly and efficiently. We have recommended to friends who were also very happy with Karl and his team's work. We would certainly employ him ourselves again.

We had five attempts to get the right internal doors as the builder and supplier seemed to be unable to agree on what was needed. We had to compromise as an unglazed door was installed instead of a half glazed door as requested for the utility room. We had to ask for the sealant around the French doors to be redone as it was terrible. Cigarette butts were all over the garden. Attempts to clean up at the end of the day were cursory, and we were unable to use my son's bedroom as flooring was stacked in there without asking. It was a stressful build for everyone and we would not use them again.

Polite, prompt and very easy to deal with. I am very satisfied with job, would recommend.