Timberglaze Ltd

Brilliant quality, built to last.

Overall I’m pleased with the work of the contractor and the windows they installed and repaired.
I would have been happier if they answered emails and phone calls promptly, acknowledged payments and improved their communication on site.

They were on schedule with the door and the quality is excellent. Really good personal service

Timberglaze Ltd were responsive upon the initial enquiry and have executed the work professional thereafter.

Great installation and excellent service from start to finish.

Excellent quality product and installation service.

Fabulous product installed professionally. Communication beforehand should be improved

Very pleased with the work, always to a high standard. When we have had a minor problem it is sorted quickly without fuss. Timberglaze deserve high praise.

Timberglaze were professional and helpful from initial contact through quotations to final installation. The installers were excellent & extremely tidy and I am extremely happy with the end product.I am absolutely thrilled with my windows & highly recommend Timberglaze.

Quality of workmanship, installation, tidiness, speed of work and customer service was fantastic.Some improvement needed on quality control checks e.g. wrong door removed before installing the new one. Two windows manufactured to the incorrect dimensions.

The product is great and the company are very friendly but the process controls are lacking. Every window had paint defects, the glass supplier was poor for the first batch resulting in misalignment between the glass and frame which was not picked up in the factory but by me. They changed their glass supplier and all was fine after that. 2 windows were made completely the wrong size as the people in the workshop “misread” the quote. All of the above would have been resolved before the windows got to me if they had decent process and quality control. Everything was fixed without quibble but the

Very high standard of work with superb craftsmanship in the manufacture and fitting of the windows. Communication could be improved.

Brilliant workmanship, clean and tidy installation.

Every aspect of the contract and installation of the finished window has been first class.The new window is a joy.I would not hesitate to recommend them.