MWF Retail Ltd

Friendly and efficient

Had a small problem with workmanship standard on one window. Called the company and it was rectified the next day.

Initial interaction with Danny for quotes, etc was brilliant. We would say the products offered matched our requirements, yet some were incorrect (bathroom window was meant to open from the side, not top). Communication could definitely be improved once we selected the company to replace our windows leading to the installation date.Their timekeeping for every appointment was impeccable. They finished the job in a day, but then I spent an hour cleaning up their mess, which I was less impressed with. Workmanship standards seem good, but our opinion could change months down the line as with the

This is the second installation MWF have done for us – and we have more work for them in the future .They are prompt , knowledgeable and very professional – not the cheapest , but first class product and installation .

Excellent service from quotation, follow-up, scheduled installation date and completion. Very happy

Efficient friendly service. They got back to my initial enquiry the same day, and the process went smoothly from the start to the completion of the job.

Excellent from start to finish.

Really happy with the product and service received. There�s a lot more work I need doing, so I will be asking them again!

Very smooth process from quotation to fitting.Builders and installers very competent and trustworthy.

would recommend this contractor brilliant work and product.

They were excellent from the start of the order to the finished installation. A few minor issues after completion but rectified straight away..5 star company

Knowledgeable and excellent communications .

They were excellent, from the design and quotation stage, all the way through to finishing the installation.

V.ery happy with this experience ,installation team excellent , tidy, polite and worked well together, very respectful of our property,I would certainly recommend this company.

Professional, helpful in advising and have done a super job very pleased.

Excellent service from start to finish. Very professional, on time, excellent workmanship and very high quality finished product.

Fantastic experience from initial call, survey, communications for fitting and installation.

Very professional service with excellent quality product; the fitters worked amazingly quickly with practically no mess. The contractor was very responsive to the few unavoidable hiccups we encountered along the way and I have already recommended them to several friends.

Very helpful team. Some little issues were resolved promptly.

on time clean job and perfect coordination with customer

MWF good product and good service

timing pricing installation and result ..Did not expect less and I did get it !

Very polite, got the job done very quickly to a high standard. Would highly recommend them

Great sales pitch no obligation – good quality product and fitting

Danny Morton guided me through my options with great patience and the end result is windows and door that are exactly right for me. The Manchester Window Factory has a very good reputation for quality and satisfaction and they did not disappoint. I am delighted with the work that they have done for me.

A very good team, reliable and courteous who kept me informed of any changes to the delivery schedule throughout.

They are very skilled and have Done a great Job on my house. They came back Many times to sort our issues. The only Problem is because they are so good, they are in high demand so it took a long time to finish the job. I like the way they Made the Frames and sprayed them. All in all i would recommend MWF. The tradesmen were kind and could not do enough for me.

Very helpful in the design of our windows & doors and all seem to be of good quality & efficiency

I felt I got perfect advice and guidance from the company and I would definitely use the again

Company kept us informed during installation process as there were a couple of issues. Subcontractor sent wrong glazing and locking mechanism was faulty.

Very professional, easy to work with.

Excellent service and attention to detail.

Thorough, polite and communicated very well.. on time and priced very competitively.

Beautiful windows. Fitters were timely and polite, if untidy. Overall finish fell well below the �it will just need a little touch up with paint� promise.

Good Quality windows & doors & reliable service.

We are very pleased with the products and services provided.

Professional and tidy. Good communication about the job.

It has been a pleasure working with MWF. From the initial contact with the salesman until the installation of the windows I can only praise the whole team.

Professional, friendly and competent.

The contractor carried out the work efficiently and dealt with any problems promptly. I would say that this was the best investment with high quality windows which still look excellent.

Danny the owner as well as his team were absolutely brilliant, tidy, clean, polite, friendly … they were just brilliant from start to finish. Being a family business as made the difference for us.we absolutely recommend

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Great comms from start to finish. Left the property clean and tidy. Highly reccommend!

Top professionals, from lst visit ((sales) to final window installation, kept informed all through process. Would highly recommend.

multiple visits to change and amend construction and design faults. old windows removed and smashed glass left disguarded in garden

Excellent service and work

Efficiency works, tidy works and good skills.

Misunderstanding between sales and installers meant we had to pay more to get the job completed correctly

Superb from start to finish, timescales we�re well communicated and stuck to. Workmanship of very high quality and very tidy. Overall I�m extremely pleased with the outcome

very please with the finish on the installation. looks very good

Sadly our experience with this contractor was not great. The whole process from start to finish took almost one year. We encountered numerous issues along the way, some of which were poor quality of product and poor workmanship standards. We lost complete faith and confidence in the contractor towards the end and would definitely not use them again in the future.

Great care to detail and what I was looking for

The whole process from ordering to completion was very professionally managed

The customer service and follow up from the management was good but the installation team were very poor.

The guys who installed the windows were polite kept everything clean and did a very good job the left the property taking everything away there was no mess left .

Very Happy great service from start to finish. Mary Smedley

Very efficient, organised and quality workmanship. Excellent product.Thanks.

Professional, tidy, polite & efficient

Tidy,quick in all aspects of the work

Excellent work and reasonable price.

Great service and insulation good workmanship lovely pair of lads carried out the work

Superb service all round

excellent workmanship friendly efficient installers good cleanup after completion. every aspect of installation exceptional

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Exceptional service, throughout the process. MWF provide a seamless first class service. Estimation processes was prompt, providing outstanding product knowledge tailored to meet customer needs without the hard sell so often associated with window companies. The windows were installed by a team of fitters who were organised, tidy and professional. Resulting in a great finish with no mess. We would certainly recommend MWF.

The windows are superb and exactly as I wanted them. Did have a minor problem with one of the windows with ingress of rain. Reported to MWF soon after fitting was completed. Problem identified and rectified on the 10th May 2022, so a bit of a delay in fixing it.

Very good at helping us choose what we wanted. Very good, and friendly, installation team.

Quality product from a highly professional company. Exceeded expectations.

Excellent work, kept to the schedule ,good price and well mannered hard working staff.

Very happy with the work that was carried out. Would definitely use them again and recommend to others.

A fantastic job and excellent company to deal with. We’ve written a full 5-star review on Trust Pilot.

MWF are always very open about price, timing etc.

Everything went smoothly and we are very pleased with the work MWF did for us.

Nice guys, from sales to installation.

The experience with MWF has been excellent from start to finish. Would definitely recommend!

Friendly, efficient and reliable

They worked efficiently and provided the quality of service we had been promised. Excellent in every respect

they are good

From the start to the finish, Danny, Alex and their team have been extremely communicative, responsive and professional.We are delighted with the results, expecially the leaded window element where we were told it would be impossible to recreate. Most people can’t tell the difference between the original leaded work and the replacement created by The Manchester Window Factory.We would definitely recommend using this companyNeil and Ros Armstrong

I was very pleased with the service I received from the contractor from initial visit to assess the job through to the instillation.

Tidy, efficient, friendly service with an excellent business model.

Good product, good advice, good installation. Good responsiveness to hiccups.

Absolutely excellent customer service and quality product.

Has an initial hiccup on ordering the correct window openings but resolved without too much delay. Very happy with the service, products and installation.

Kept me well informed about delay to starting date outside their control.

Excellent service and left everything neat & tidy when they finished.

MWF Retail Ltd were throughly professional from the initial meeting , the survey, placing an order. We were kept fully informed through the whole process, the promised dates of the windows arriving and installation were met. Their fitters were excellent, very knowledgeable, clean and tidy they did a brilliant job. We would have no hesitation in highly recommending this company,

Excellent Service Most Impressed

I have already recently submitted my feedback re my recent glass installation .

MWF were really good all the way through from start to finish. I ordered black, sash UPVC windows and the guys who did the fitting were really professional, friendly, funny, tidy and always on time. I am literally blown away with the finished result and so happy with the overall look and finish. Thanks

Excellent workmanship. No damage to any interior decorating. Job finished to a high standard.

Excellent workmanship