W R WINDOWS

Great reliability and communication throughout. I will continue to be a repeat customer on future properties

Excellent workmanship, clean,tidy and very punctual. Would highly recommend. Good quality materials

Took time to listen and offered helpful suggestions to re-envision windows at initial consultation.Offered a wide range of choice to suit budget.Has a good team; demonstrated skill in repairing the finish to neighbouring surfaces affected by the install.

Great team – very friendly and helpful and always listened to our queries and attended to them immediately. Would definitely recommend to everyone.

We had a lot of problems so not the best experience as missing items and wrong items received think ours was a nightmare job as so much went wrong Liked the fitters though they did a good job

Would have scored higher for customer service but have to chase FENSA certificates

Unfortunately WR Windows have failed to follow up after completing the installation to rectify faults.There is almost zero communication from WR Windows, and any promise of rectifying the issues is not carried out.We have been waiting over 3 months for issues with our door, fascias and window handles to be solved.WR Windows know there are ongoing issues but have not attempted to rectify these issues.Unfortunately because of the poor experience we have had with this contractor, we could not recommend them.

Took over 90 days to supply a Certass certificate, after a number of times of asking. Certass regulations state this is done in 21 days. Supplied 3 keys for 11 opening windows. This is a health and safety issue. After a number of times of asking still no extra keys. Did not supply their 10 year guarantee certificate. After a number of times of asking still no Certificate. Did not supply a receipt for the �6k After a number of times of asking still no receipt. Twice said they were going to fix a leak and did not turn up. Leak still exists. Made some of the windows fit, by force, cracking cill and window. After WR Windows were paid their customer service ended.

The contractor fitted the doors, but the hinges dropped and was asked to come to fix them but there was no follow up.

Good communication when we needed a quote and fitting. My issue is his after sales and sorting problems out. It took month’s and month’s to get our certificate’s .