Haus Installations Limited

Good Professional Service and quality

Would definitely recommend this company.

The whole team from first contact to installation have been first class.

First Class from start to finish. Including follow up check

First class service in every respect.

Professional and skilled company. I am delighted with my window and basement skylight.

Very professional and efficient

Minor problem with the glazing bars was reported and resolved quickly.

Excellent service and goods high quality

Excellant company, professional, techanically competent and commercialy astute

Excellent.

There are still some issues to sort out with installation work and the products.

good communication from the Company. The product is excellent . The two installers were efficient , tidy , arrived within the times specified.

very polite good workers gets on with the job.
IS THIS CERTIFICATE FOR THE WINDOWS OR THE DOOR HOUS FITTED THIS YEAR.

Speedy response to enquiries. Goods delivered and fitted within the time scale.
Tidy workmanship.

Very pleased with front door and installation

Fantastic work once again. The team were very professional and tidied up after themselves. Our windows look amazing. X

Overall Haus are a great company to work with.
From the sales team to installation and subsequent follow up, all the staff were friendly, professional and helpful.
The installers were particularly good …arriving on time each day, very polite and respectful of our property, and leaving everything very clean and tidy.
We would highly recommend this company.

Friendly, helpful and efficient

Very smooth professional service from designer Molly to the fitters.

Excellent experience overall

A problem occurred with an existing door during the contract but was rectified by fitting a new door by Haus at no cost.

Very proffesional and efficient

Was a bit rushed towards the end of the installation. Wasn't completed to 100% satisfaction.

All workmen very professional. Would definitely recommend this company.

They were ok. Had a few issues along the way and took a lot longer to complete than advised but they did put most of it right in the end.

Excellent service from start to finish. Very professional all round.

No

Non-pushy sales pitch and quote. Effective communication throughout.

Excellent product and customer service.

Excellent product and customer service.

Good process from start to finish, there was a mix up with the order but this was rectified with no issues at all.
Communication good throughout and a neat job completed

Window fitted unlevel and not a high standard finish. Queried this several times but got nowhere.

a

Outstanding quality and workmanship. I would absolutely recommend this company.

Definitely recommend and have done so.

The contractor in fitting the door was pleasant, expertise, his job and left after clearing up any mess that been made.
The door was fitted exceeded my expectations and was totally fit for purpose

no

Jay and Lewis did a great job and were aware of a couple of requests regarding the routing of a cable
They tidied up each day also

The installation of the door and the door itself are top quality.

Reasons for the lower ratings on time keeping and customer service was late arrival of the surveyor and installer. I also had to phone up to get an appointment with a surveyor as a week had gone by after the initial meeting and I had no contact.

Quick and professional. Will be having them back to compleat the house

Turned up early on 2 occasions

Professional and good support service.

worked very hard did not take long from start to finish .

Will definitely be using again in the future

They had to return as wrong better box wrong size
Return to make some adjustments
An issue about label marks on the outside when windows steamed up with damp but they have given me some strong cleaner to try.

E- mails sent and no reply.

The initial salesman was great, however we then had to wait longer than expected to be contacted for installation and had to chase this ourselves. I was told they had written down that we were on holiday (we weren’t).
The door is lovely, and the workmen friendly.
It has then taken 3 months to get the building certificate and I have had to chase this a couple of times.

Customer has been excellent apart from some queries on this certification process which we're hoping can be resolved by accessing this alternative link to Certass. Some technical issues accessing emails from Haus.
Minor timekeeping problems due to distance engineers had to travel from their base to our house.

Very Pleased with Haus Installations on the conservatory refurbishment to my property and I would have no problem recommending the product and their workmen & workmanship .

Regrettably my experience was not an enjoyable one. There was a catalogue of errors and appalling workmanship (bi fold doors being hung upside down, masonry cut incorrectly, skirting boards too high and badly cut around electrical sockets to make do to name but a few). The company did their best to rectify the situation, which they did, to the best of their ability, but the whole experience was extremely fraught

The contractor's office had to be reminded several times to have this certificate issued due to some back office confussion. However the work on my house and the product installed has been excellent.

Windows turned up without any prior arrangement and were left in the garden. Workers turned up without some of the glass for the windows. During installation two panes of glass were broken. One window glass was put in the wrong way around.
They were asked to do more sealant as it hadn't all been completed.
They dirtied a quilt on one of the beds which we had to have dry cleaned - they paid for it but the mark has not come out.
Screws were left on the driveway which could have got into our car tyres.