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willamokservicesltd.com
Contact us2 Blackhalve Lane ,
Wolverhampton,
West Midlands,
WV11 1BH
No description available
Active
Customer Service
9.51
Reliability & Timekeeping
9.61
Tidiness
9.74
Workmanship Standards
9.75
Product Suitability
9.81
The above review is caveated on the works only just being completed (2 weeks ago) so is subject to there being no subsequent issues.
I will most certainly be considering further window replacement provided the same installation team can be made available as they were 10/10.
Considerate and all round great work and communication from the workers
Excellent service from start to finish
Professional, cleaned up all the mess , polite and friendly.
We were very please with the overall process and results.
Installation team were very good, but did arrive a bit late. Everything was left neat and tidy.Salesman made derogatory comments about other installers, and gave inaccurate legal information, hence lower mark for customer service.
From start to finish WSL were absolutely amazing, very professional and had such high standards of work I can not complain and am very happy with the work complete.
All done very efficiently and very tidy work
Fitting Team excellent , Customer focussed to make sure all aspects of the installation were what we expected .Issues with the incorrect parts in manufacture were resolved quickly but did delay the fitting Team .
Excellent service. Professional workmanship. Very pleased.
Maintained good communication throughout. Fitters polite considerate and respectful
good service all round / very helpful in providing company to supply and fit lintels
The initial salesman didn�t check the cosmetic suitability of the lead in the glass. We were shown a photo which looked like silver lead which was in fact gold. Didn�t match the existing windows. Tried to get in touch but Will didn�t return my call. Very disappointed.
Very pleased with job.
Very friendly bunch, very courteous and made sure everything was left the way they found it.Would highly recommend
We are very happy with the work carried to instal our new windows. The installation team were friendly, efficient and completed the job to our satifaction. Every thing was left in a clean and tidy state when the work was finished. All in all a good team from start to finish.
Great communication and work throughout the process. Certainly recommend.
Very professional and proficient team, friendly and helpful. We will use them again.
WSL should check in with the client after a week or two to make sure everything is satisfactory, my front door dead lock has become difficult to close and I am still awaiting a replacement handle for the one that is damaged. I was also promised a payment if a successful recommendation was made, which there has been, however this appears to have conveniently forgotten.
Superb job. We would highly recommend WSL to anyone looking for replacement doors or windows.
It has been a pleasure to work with WSL at all stages from sales team to installers. We are very pleased with our purchases.
WSL WINDOWS help us and kept us informed about everything all the way through our purchase. I would happily recommend them to all I know.
The installers arrived on time and were were friendly and polite throughout. The standard of workmanship was excellent and they left the areas they worked in clean and tidy
Excellent service throughout.
no thank you
Good, competitive quotation. Work carried out in time promised and very professionally and tidy.
very good installer
Contractors were A1
Great job and the fitters were very polite and tidy.
Good quality windows and fairly priced. Fitter done a fantastic job, and was very friendly.
Very pleased with the way they worked, they were swift, polite and tidied up. Very pleased with the door.
Very good workmanship and tidied up after themselves. Very imformative and friendly.
Very satisfied with complete experience from sales to window installation and clear up
The windows I have had installed look top quality and I am really pleased with them. The contractor came up with some great ideas and the windows I have are all matching. I have had numerous comments from neighbours saying how good they look
builders and window installers were 5*****
Great time keeping. Superb finishing and very friendly. Cleared up their mess and took away old windows. Definitely recommend.
Service top notch from beginning to the end ??????????
no trickel vent controls on the inside of the windows please contact to arange the fitting.
Very pleasant lads who came to fit our front door & windows, very tidy & kept us up to date with what was happening along the way, they did an excellent professional job throughout, would definitely recommend, a big thank you to both of them and WSL windows for their excellent service.
The two guys who fitted my windows are very professional, I would have no hesitation in recommending them to anyone.
Very satisfied with work carried out
Very impressed with WSL Windows. They have done a excellent job, we are very pleased. Their fitters and staff are very friendly and brilliant workers.
Work was carried out efficiently, with due care and cleanliness
Good service in every way.
Very pleased with ever thing Thank you
Excellent building firm. They were friendly and capable. They did a really good, neat job with an excellent finish. They also tidied up after themselves, leaving the garden and conservatory clear of any rubbish.
Had to have replacement fitters at very short notice due to illness so the two guys that came although very nice were totally unprepared and only bought two small dust sheets with them .we were told that everywhere would be covered stairs etc.If it had been a wet day WSL would have had a bill for carpet cleaning.when safestyle did our front windows we did not know they had been inthe house but this time it felt like a building site.could not help thinking it was a bit of a rushed job.
We are very sorry to hear about your experience with these subcontracted fitters. As a company, customer satisfaction is our highest priority. As mentioned early, your job was booked in with our regular fitters who contracted covid at the time of fitting. We didn’t want to let you down as a customer so we filled in subcontracted fitters on this occasion who were recommended by a sister company. I can assure you that these fitters who only worked for us for 2 days have since been relieved off their duties and will never hire them again as a company. Lessons have been learnt.
First class service and product
The team arrived slightly later than I was informed but they wanted to remove the existing rubbish in the van to protect my installation units. The work was carried out in a timely manner with all mess removed vacuumed at the end, leaving the area clean and tidy. The workers were very professional and I cannot fault the workmanship or the installation.
Very pleased with the installation. The fitters were friendly and polite and did a really good job.
First time used and have no problems with work done. Would use again.
Very professional firm.Would definitely recommend.
Very nice job and thay very frindly
Where i have scored 9, I found the plaster some what messy around my dustbin area when disposing of unwanted plaster, put in the wrong dustbin and mess over the top of the bin and spilt on the floor,
The company and the installation of the windows was to a very high standard. There was an issue that caused a delay, when thier surveyour failed to realise that lintels where required on 2 of the downstairs windows. Both the doors were faulty, one of them having to be replaced. I appreciate that the doors come from the factory already assembled, but it does make me wonder about the quality control at the factory that supplies them.
We are very pleased with our new patio door. Its our second purchase from WSL windows. There was a slight delay on the day due to a larger van being required to deliver the patio door. All turned out ok in the end and we are now enjoying a warmer living room as a result of a modern product as compared to our old aluminium framed door.
the workmanship was of an excellent standard and very reliable, the communication throughout with the company and the installers was also excellent.
Very helpful and pleasant
The contractor worked hard all day in the hot weather. They were polite and friendly and I was very impressed with the quality of the work carried out.
Quick installation, tidy and professional would recommend this company.
Very polite very knowledgeable pleased with the work
The unit of bifolding doors has been a disaster and we are now waiting for a replacement unit so no certificate can be produced. I believe/hope the contractors will put all to right soon!I cannot complete all questions as even my date of birth is not registering!
efficient and cheerful, excellent product
Would like to say thanks to. Rishi, George, Rob, Will, and Kevin. From start to finish you couldn�t ask for a better well established company from being helpful, curteous, tidy, and good workmanship. (With everything being transparent and willing to help in any way) Will be passing their number on to my colleagues, friends and family.
Would have preferred to be contacted by phone for installation date information not by email only. Installers were good and friendly.
Nicely done installation, overcame some minor issues above frame.
Customer service from Will and his team was exceptional from start to finish, Rob and Kiefer the window installers were clean, tidy and very respectful of property, would highly recommend this company.
To start off with, it was nice to have a company that was helpful and not pushy with trying to sell extras. The staff and contractors were helpful and friendly, as well as understanding of our needs due to my family needing to shield. They were on time and kept me up to date when the windows and door were ready to be delivered and fitted. I would (and already have) recommended them to others.
The question, “Would you recommend the contractor?” is unfortunately binary.Double glazing is trying to shake off a poor image and WSL was set up to do, so, “Yes, with reservations or No, but they’re trying hard” would be a fairer answer to your question.I have had a lengthy conversation with WSL windows regarding several matters: claims made by their salesmanover run of fitting time from one to two full daysthe relationship between the fitter and WSL windows, as expressed to me by the salesman as “they have their own fitters”, which to the layman means one thing but is actually believed to mean “they only work for us” I am currently awaiting the “service team” to reattach some “beading” that has popped out.I am not a difficult customer. My previous windows were fitted by “cowboys”
Steven Iacono
Card No. 11555
View SkillsCard No. 11555
installation
surveying