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donrisltd.co.uk
Contact us54 Carleton Road Sprowston,
Norwich,
NR7 8NJ
No description available
Active
Active
Customer Service
9.47
Reliability & Timekeeping
9.62
Tidiness
9.49
Workmanship Standards
9.68
Product Suitability
9.82
Very pleasant and professional service given from initial contact to completion of work. I would certainly recommend Donris.
A good experience on the whole.
Some issues relating to poor communication within the company and a lack of rigour with respect to billing.
Some issues relating to 1 or 2 of their subcontractors (reliability, standard of work, responding to communication).
They were very good. We thought it would all be competed in the suggested 4 days and perhaps did not realise this did not include the time for the ceiling to be plastered, so all in all, it took a total of 3 weeks to be done rather than 4 days. But this may have been our misunderstanding.
Thankyou very much though, really pleased with the work!!
.
All contacts were polite, business-like and very pleasant to deal with. The work was completed and the rooms left in a tidy manner. No hesitation in recommending this organisation.
Very professional company respectful to client and property
All work done to a high standard on time.
Very helpful and patient. Great service from everyone I had contact with
Efficient, Polite and fitted in around the issue's we had.
Very pleased with what they have done.
Donris Ltd did an excellent job in replacing two old Velux windows with new ones. The initial survey to inspect the work required was very thorough and a very good explanation given of the product options available and the timescales for the work. The replacement of both windows was completed in one day and the fitters were professional, friendly, competent, efficient and very tidy. The plastering was also completed in one day and again this was excellent work, very neatly and tidily finished.
Right from my initial enquiry I have been met with first class service. The workman were very informative and helpful and certainly very clean and tidy.
Thy were very tidy and cleaned up after
Very happy with the work carried out, would definitely use again and recommend to family and friends
Would not hesitate to recommend to family and friends
Very professional
N/A
Staff were friendly and efficient
Team from Donris were excellent - the job was more complex than they had anticipated, and Day 1 was very hard going. They worked extremely hard and got things done. The job took longer than anticipated but communication was good throughout, with the team on site and the Donris office. Plasterer and electrician (sub-contractors) were also focused and efficient - the plastering in particular is really good. My only slight reservation concerned the roofing sub-contractor. I'm sure his work will be weatherproof, but I would have preferred a more generous overlap onto the original roofing felt, as some wear to the latter had inevitably occurred around the unit during installation. I tried to mention this but he didn't really listen. Overall a really good job with that minor reservation.
Good price good job.
Long delays miss orders
building work good. Paperwork poor - receipts for deposit & final payment should be routine (received neither). So easy to rectify!
Good afternoon,
Sorry you did not receive your receipt's, these are emailed as soon as payment has received our bank.
As we are unable to see who you are from here if you would like to contact us then we will happily provide you with them.
Excellent attention to detail. Very well organised. Highly recommended.
Smooth and efficient job carried out quickly and professionally.
Helpful and polite service, thank you
Excellent
This company is professional, prompt and works to a high standard.
everyone with whom we had contact was as professional as you could wish for as well as being polite and caring.
Excellent service and job
Excellent service.
This is the second time I have used this company. they are helpful, and do a thoroughly professional job.
Highly recommended.
Jay Martin
Card No. 010977
View SkillsCard No. 010977
installation
Chris Britton
Card No. 009541
View SkillsCard No. 009541
installation
surveying
Kyle Annison
Card No. 009539
View SkillsCard No. 009539
installation
surveying
Chris Bamber
Card No. 009542
View SkillsCard No. 009542
installation
surveying