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radiantdesignbuild.co.uk
Contact uscharter house coppen road,
dagenham,
RM8 1HJ
No description available
Active
Active
Customer Service
9.17
Reliability & Timekeeping
9.31
Tidiness
9.44
Workmanship Standards
9.35
Product Suitability
9.6
Very responsive to customer requests and needs
Yes all happy with contractor
Fantastic job!
Very good, He gave a quote, came and measured up and had the windows made and fitted in the short space of time we had before the outside of the building was decoratedecorated.
reliable, efficient, good work
Ben and the team were great. The windows look top quality. I would use and recommend Radiant again.
Good price and product. Was delayed a couple of times.
The contractors were very pleasant and friendly. They worked in a clean manner with outstanding workmanship and a first class finish.
Very helpful, friendly, punctunal and considering the type of work very tidy.
After having received unreasonable quotes from another big supplier I had lost trust in the industry however Ben and his team at Radiant Design & Build changed that opinion. They were open and honest, there were no hidden costs like I had experienced with another supplier and the quotes were reasonable and affordable. I had measurements completed within a week or so of the initial visit and received the quote very shortly after. The team that were here installing the windows and door were great - friendly, professional, quick and tidy. The windows and door have made a huge difference to my home - Thanks so much!
Very happy with the installers. Unfortunately there were some issues with them running a day behind on another job which caused us some difficulties and the surveyor not measuring two of the windows correctly. Dealt with well by the installers but the communication and customer service could be improved.
Fantastic reliable service from start to finish.
I am very happy with my job
Turned up on time and got on with the job, really pleased with the everything.
I think that the distance between The installers and where I live contributed to some of the timekeeping problems.
All work in accordance with our expectations
Very personable and worked hard to fit around our family life
Be very careful with the specification of what you want, read the quotation summary closely and don't assume anything. If you have a specific request put it in writing to the contractor. Dont just verbally instruct them.
Our problems with the contractor were all resolved amicably, yet we did not end up with exactly what we asked for.
The specifier who took the measurements did not do as we requested which was to simply match some previously installed replacement windows. When the windows were fitted we still were left with wooden sub frames showing. Not what we wanted from supposedly maintenance free replacement windows. After refusing to pay the windows were sorted by another fitter and amending the windows so no wood was showing.
Paul Boor
Card No. 001342
View SkillsCard No. 001342
surveying
Gary Clifton
Card No. 003356
View SkillsCard No. 003356
installation
surveying
Martin Cutting
Card No. 010318
View SkillsCard No. 010318
installation
surveying