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2 Franklin Street ,
South Shields,
NE33 1PR
No description available
Active
Customer Service
9.64
Reliability & Timekeeping
9.64
Tidiness
9.69
Workmanship Standards
9.70
Product Suitability
9.71
Great service from start to finish. We have used this firm four times over twenty years with complete satisfaction every time.
Great company to work with . Tidied up and kept me informed about job at all stages
Fabulous job from start to finish would highly recommend
The quality of customer care was excellent from start to finish. The installation went very smoothly and we are delighted with the doors.
Very good with job clean and tidy 👍
Great service
Very good workmanship and punctuality on the job. Clean and tidy with no mess.
Excellent communications and customer service. Workmanship, quality of product excellent too.
Great Job as usual – used many times before
Very professional
Very Good Job
Did not have to wait too long for delivery and was fitted very quickly this is the second time we have used the company and have always found them efficient.At the time the fitter left the lock on the door was working but later unable to open . Lock was faultPhoned the company and came straight away and the lock was replaced.These things happen and was no fault of the fitter.Even though we were in the middle of decorating and the carpets were up ,the fitter still made sure he cleaned up and left everything neat and tidy.Good customer relations and pleased with product and service
The office people who attended the phone calls were not user friendly. They did not know Mel who visited our property for measurement etc. They do not have enough information for the customer.Time keeping may be a problems with the organisation. A lot to improve on customer service.The door fitter was excellent, he did not tell his name though.
Fitter excellent and follow up service for snags prompt
Always do a professional and 1st class job
Very friendly and helpful
Punctual tidy job well done
All good
Really pleased with windows fitted by two lovely lads , they never stopped even for a break left no mess , arrived on time every day . Highly recommend
Miss Harrison says she could not fault anyone of your employers that she dealt with and is very happy with her new windows
No
Great initial advice , lovely doors fitted beautifully, look great.! Any information from team accessible anytime and regular updates during work. Lovely team , lovely job, lovely doors. Will definitely be going back to Snugfit
Courteous and professional
Inspection of the sealed units, post fitting, revealed a small scratch which I reported by phone. I was immediately assured that the unit would be replaced and less than two weeks later the replacement was fitted. I am very impressed.
Very professional company and workmanship
excellent service
Staff friendly and accommodating
Survey was smooth and price very competitive.Booking service / trying to contact someone from head office a bit hit and miss with early close time and the person required to speak to not always around but got there in the end.Builders on the day were sound and done a good job tidying as they went. Water in-feed pipe left central in the window opening and company stated they didn�t know there was going to be a water pipe there (obviously neither did I as I�m not a building surveyor).Said I�d need to organise a plumber or they would but at my expense (said it would be a minor cost).Was left
Excellent service
The team were excellent, they were prompt, polite and very efficient, they continued to work through very atrocious weather.The end product was first class, we have had very complimentary comments from passing neighbours and i hope this leads to more orders for you.ThanksMr and Mrs Flood
Good product, friendly workforce, poor organisation and communication
great job done, very quick and tidy.
Excellent work, reliable, very competitive price
Professional service through out. Great product quality.
The work was completed to a very high standard. The unit of extremely well made.
Very professional from start to finish ,clean and tidy workmanship and the little extras I asked for were no problem , would recommend everytime.
The work has been carried out and completed .But it took three days and not the two days that was indicated. The job of fitting the window was done by one man .I thought there would have been at least two to handle such a big window for the siting room window.
Fantastic job! Would definitely recommend, the fitters were very professional. Thank you
Used this contractor many times and always found results that are very good
I have used this company five times and highly recommend them and would not hesitate to use them again.
Great after service perfect job
The whole process was faultless from start to finish. Great communication and an excellent fitter.
Highly recommended
Very good service, I will surely use them for future requirements. Recommended to friends also.
Pleasant experience, would certainly recommend, thank you
Very professional to deal with. Quality and timely completion. Highly recommend.
High standard of workmanship. No mess. Great.
Have used these people several times, and always good.
No complaints at all, very tidy and neat job completed on time. Everything cleaned away at the end of each day and would have no issue with using them again.
I have used this company before and found them to be professional, friendly, on time and work is always to a great standard. Would recommend this firm.
Workmanship second to none very professional
Have used this company for many years and would recommend
15 weeks from start to finish for 3 external doors. Dreadful.excuses one after the other bad workmanship been threatened with sending the owner round like it was a threat that was from the manager
Excellent service
Went out of way to accommodate.
Apart from a false start for the work being carried out, everything else was spot on
I’ve used this company on numerous occasions and have no hesitation in recommending this company.
Workmen were punctual; they were clean and professional whilst friendly in manner. They explained to me how to look after the windows and door to maintain them. They tidied afterwards and removed all rubbish.
Excellent
A perfect job
We have used this company previously on many occasions and throughout our 20 years in old home Now we have moved our first choice of improvement company was easy. All ways good value honest quotes and reliable service. First class done on our latest job
the work carried out was to the highest standard thats why they got a 10 no mess left turned up on time and and never left a mess would use them again and recommend them
Everything went as scheduled. Fitters pleasant and professional. Impressed
Great products fitted in a timely professional manner at a reasonable price.
Came when they said they would. Tidy clean work. Very Pleased.
Professional and friendly service from start to finish. Really happy with the new bay window and doors.
Mel Boss fantastic! Girls pretty efficient too
Very happy with work. Times were rearranged which I understand but this was not communicated with me hence the lower score. Overall very happy. Thank you
SnugFit do double glazing and are very good at what they do
Excellent service all round
Had a few windows and a door installed no problems. All seems fine
Workmanship and fitting excellent, liasion with customer regarding booking installation and general updating leading up to installtion poor requiring the customer to instigate updates. However excellent overall service and instal, will use again.
Very happy with the service and the workmen were lovely and helpful
Many units of the glass that was installed needs to be replaced . Awaiting replacement for four units.
Jason Clifton
Card No. 10172
View SkillsCard No. 10172
installation
Glen pollard
Card No. 10173
View SkillsCard No. 10173
installation
Peter Kane
Card No. 10174
View SkillsCard No. 10174
installation
Melvin Baker
Card No. 10171
View SkillsCard No. 10171
surveying